Dhulipudi Phani Deepika(Technical Business Analyst)

Professional Summary

I am proficient in performing complex analysis of business needs, planning and designing of business processes. Possessing excellent analytical and interpersonal skills and ability to organize tasks according to priority is why I have been awarded quarterly recognitions many a times. Besides, my business analysis skills evident in my resume adds an edge to my profession as having 6.5 years of development background, I can well amalgamate benefits of IT into the business.

Currently, I am working with JPMorgan Chase as a business analyst for the past 3 years, where I work with the business owners, system developers and IT managers; Researching new developments and enhancements of business processes. During these years I have gained enormous experience in gathering information and integrating it into the IT system, document business requirements, process improvement, interface development, customer service applications and quality assurance and providing technical support to the firm and its clients.

Worked in different kinds of projects like regulatory projects, operational excellence projects interacting with legal and compliance departments.

Worked extensively in MS Visio, UML diagrams.

Awards and Reorganizations:

Won Quarterly recognition in 2012 3rd quarter for my business analysis in auto finance business.

Won “Super Hero award” for the project M2O in Metaminds 2006

Won “Most Valuable Player award” for the project MAST II in Infosys 2008

Won “Team Excellence award” for the project MAST II in Infosys 2008

Won 3 “Shared Success Awards” for project NAO (Wells Fargo) in Infosys 2008 & 2009

Received many compliments and appreciations from Clients.

Educational Qualifications:

Qualification

Pass in the year

Aggregate

University

Bachelor of Technology in Computer Science

2004

78%

JNTU

Intermediate

2000

92%

IPE

SSC

1998

84%

SSC

Experience

Organization

Designation

Duration

JP Morgan Chase India

Business Analyst

03/2011 – Till Date

Infosys Technologies Ltd

Technology Analyst

09/2006 – 03/2011

Metaminds Global Solutions Ltd

Software Engineer

07/2005 – 09/2006

Regency Institute of Technology

Lecturer

12/2004 – 05/2005

Business Analysis Skills

I possess outstanding written communication skills.

I possess very strong analytical, logical, interpersonal and communication skills.

Successfully implemented simple to complex technological solutions geared towards meeting and maximizing business efficiency.

Proven track record for innovation, forward thinking and self-motivation

I am organized, self-directed and be able to work in a fast paced environment.

I am team player with good documentation skills accompanied by problem solving skills.

Study the current state of the processes. Prepare the AS-IS process map and the TO-BE scenario.

Interacting with the client for requirement gathering, designing and reporting.

Bridging the gap in domain understanding between the client and technical team. Coordinating with the stake holders to translate the business requirements into actual project plan.

Creating Use Cases, User Interface Designs, Report Specifications, Print Specifications and System to System Interfaces.

Data Element Mapping and creating of Business Rules.

Identifying areas for automation

Preparing test scenarios. Work with the testing team to prepare the testing plan, scope and other relevant documents and reviewing the test cases prepared.

Working with the development team to get the bugs fixed.

Creating Change Request Documents.

Analyzing the change request and coordinating the changes required with the development team.

Preparing different reports like: Root Cause Analysis Report,

Training new resources for creation of deliverables

Achievements:

All project milestones were completed ahead of schedule.

Low error rates and high levels of user uptake.

Technical Skills

Languages

C, C++, C#.Net, ADO.Net

Databases

SQL Server 7/2000, Oracle

GUI

.Net

Web Related

IIS, HTML, XML, JavaScript, CSS,DOM, WCF, AJAX

Tools & Utilities

TrollTech Qt 3.3.5, MSOffice, VISIO, WinDiff, Actuate

Domain Knowledge

Banking & Financial Services, Retail

Previously worked on: New Account Opening (NAO), MAST

1.

Project Name : New Account Opening (NAO),MAST, DocBroker

Client

Wells Fargo, USA

Role

Technology Analyst

Organization

Infosys Technologies Ltd, India

Duration

Sep 2008 – Till Date

Team Size

Project : 20

Module : 12

Project Description:

New Account Opening (NAO): provides users the capability to enter and submit new brokerage applications. Functionality of this application includes Workflow routing and document generation. To implement an intuitive, business logic driven account opening process that enforces complete data collection, supports approval routines, does not require user entry on multiple mainframe screens, orders checks/cards and systematically produces the appropriate client forms.

Account Maintenance: process for handing general account maintenance without having to use the BETA back office system.

AMA Recharacterization: The new AMA Account Recharacterization (AMA Rechar), process for handling AMA account conversions. It will eliminate redundant data entry, systematically route transaction data for necessary approvals and automatically update all associated back office systems.

Document Management: It provides a rules-based form generation service now extended to a broad spectrum of brokerage web Applications. Also offers the ability to regenerate previously generated documents and provides access to the Application Fulfillment screen(s) for first time document generation.

MAST II (Managed account setup/Termination II): MAST is an application automating the account inception process for managed accounts and using edits, coding BETA and communicating to the front office at the completion of the account setup process, it is the only available system to automate fee-based transaction by home office associates.

The system handles the following transaction types:

" Program to program switches

" Account number switches

" Manager switches

" Asset Allocations changes

" Termination requests

" Program maintenance requests

" Trading notifications to outside money manager

Contribution

As a Technology Analyst, I was responsible for

Leading production support team for 1.5 years for level 2 issues.

Analyzing the requirements and preparation of Functional Specification.

Coding using C#

Assigning and managing work of team members

Testing - unit testing & integration testing

Ensured that application related bugs and changes are documented, tracked, managed, and resolved.

Delivering the project to the application team, according to the schedules.

Project Description:

Previously worked on: Bow/Bay

2.

Project Name : m2o

Client

Edgenet, USA

Role

Software Engineer.

Organization

Metaminds Global Solutions Ltd, India

Duration

July 2005 – Sep 22nd 2006

Team Size

Project : 12

Module :3

Project Description:

Selling solution that turns even the most complex customizing, quoting and ordering processes into a series of simple interactions:

Guided and kiosk selling

Dynamic catalogs for cross/up-selling

Multi-category & multi-vendor support

Stand alone & Internet versions.

Blueprint Take-Off and Project Based Selling is a product feature that is being built as part of the “Dealer Suite” offering. The m2ō Dealer Suite was built on the Smart Client version of m2o. Dealers, and in some cases distributors, require functionality that is different than manufacturers. In addition to creating a new revenue stream, adoption of m2ō within the dealer/distributor channel will create more demand for m2ō at the manufacturing level.

This product feature seeks to improve the speed, accuracy, and ease involved for a professional dealer (pro dealer) doing a blueprint take-off: from when blueprints are taken into the pro dealer until the final package of windows and/or doors are decided upon.

Contribution:

As a Software Engineer, I was responsible for coding using C++, testing - unit testing & integration testing and I ensured that application related bugs and changes are documented, tracked, managed, and resolved. Delivered the project to the application team, according to the schedule.

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