Facilities Management Professional
Resume:
Kevin Schuster
*** *** *** **. ***********, NC **596
919-***-**** ****-***@**********.***
Facilities Manager
Professional of the Facilities Management Industry with 20 years of experience in corporate facilities management for a diverse group of companies; with demonstrated leadership and expert decision-making abilities. Highly skilled in collaborating with all members of the organization to achieve business and financial objectives. Instrumental in streamlining and improving processes, enhancing productivity, and implementing strategic solutions.
Facilities Management
High-Level Communication
Strategic Planning/Analysis
Project Management
Space Planning
Vendor Selection
Budget Management/Forecasting
Deadline Management
Installation/Renovation
Cost Reduction
Preventative Maintenance
MAC (Move, Add, Change)
Professional Experience
CBRE, Raleigh-Durham, NC. 2016 - 2017
Facilities Manager
Responsible for sixty-eight (68) BB&T Bank branch locations throughout northeastern North Carolina.
Coordinated, oversaw and managed repair and maintenance work assignments performed by technicians, vendors and contractors pertaining to building maintenance, landscaping, and janitorial work.
Reviewed work orders to ensure completion of assignments.
Performed facilities inspections and submitted corresponding inspection reports.
Obtained and reviewed price quotes for the procurement of parts, services, and labor for projects.
Managed capital projects.
Prepared capital project budgets, operating budget and variance reports.
ABB Inc., Cary, NC 2012 – 2014
Facilities Manager
Streamlined processes of operations and ensuring compliance with the high standards and procedures of the company while ensuring compliance with all local codes and regulations.
Maintained up-to-date knowledge of all new real estate methods, materials, and techniques to ensure performance of operations with maximum efficiency and limited costs.
Provided expert knowledge as a technical consultant, advisor, and spokesperson on matters that influenced the direction of real estate operations.
Examined established operating procedures before establishing the policies for management of MAC’s, service requests, and space planning which resulted in maximum efficiency.
Utilized the issuance of an RFP to standardize Break Room Coffee/Tea services to acquire a savings of $70k annually for the company.
Jones Lang LaSalle, Rocky Mount, NC 2010 – 2011
Facilities Manager
Protected, maintained, and improved the value of the client’s assets through the coordination of the operational aspects of the client’s property.
Analyzed costs to develop and manage the annual operating expense budget.
Oversaw site management and operations to ensure compliance with the company and client’s high standards.
Determined possible problems and issues before established preventive and ongoing maintenance and repair programs.
Provided multi-year capital improvement plans to ensure maximum efficiency while reducing long-term expenditures.
Johnson Controls, Inc., Research Triangle Park, NC 2006 – 2008
Facilities Project Manager
Monitored the budget for the entire lifecycle of the project while ensuring compliance with it and maintained the continuous progress of the project by coordinating vendor selection and carefully negotiating vendor contracts.
Ensured positive vendor relations by swiftly processing and paying vendor invoices. Promoted customer satisfaction by managing client’s MAC vendor activities.
Slashed costs for client by relocating a business unit resulting in a 38,000 square feet reduction of leased space.
Achieved a 100% MAC CSAT rating for 17 months as result of impeccable management skills.
Business Resource Group, Research Triangle Park, NC 2005 – 2006
Facilities Project Manager
Directed budget responsibility for the entire project while overseeing several major renovation projects.
Collaborated with the Cisco Systems personnel to ensure satisfactory modular furniture reconfigurations.
Monitored vendor activities to ensure the completion of furniture reconfiguration projects in adherence with the client’s requirements.
Achieved an overall 99% MAC CSAT rating during the management of 200 daily furniture requests per month.
Grubb and Ellis Management Services, Raleigh, NC and Greenville, SC 1997 - 2005
Facilities Manager (2005)
Ensured the timely resolution of any operational issues while supervising the facilities department personnel.
Coordinated with vendors on selection while also carefully negotiating contracts that ultimately benefitted the client.
Directed the timely moves, additions, and changes of phones and maintained a positive client experience by consulting with the client’s management team regarding site emergencies and the site security team.
Successfully achieved the startup of Facilities Management Operations for a newly acquired customer site.
Managed the daily requests for furniture, office relocations, and space requirements for 1,750 employees in a space of 195,000 square feet.
Facilities Site Coordinator (1997 – 2004)
Oversaw operations processes and services for Operations, Project Management, Vendor Relations, Telephony Support, Hotline, Coordination, Space Planning, and Safety/Security.
Resolved operational issues in a timely manner while supervising the facilities department during the absence of the Facilities Site Manager.
Received and resolved hotline requests and dispatched the necessary personnel and ensured positive client relations by completely and satisfactorily completing furniture, phones, and connectivity moves.
Rapidly managed the requests for furniture, office relocations, and space requirements for over 1300 employees.
Spearheaded the implementation and maintenance of the Archibus database for handling employee information and space classification pertaining to multiple client locations.
Education & Credentials
Bachelor of Arts, University of Miami, Miami, FL
Associate of Arts, University of Florida, Gainesville, FL
Contact this candidate