C Nd

Ana L aura R odriguez

*** * **** * ***** O akland, C A 9 4603

(510) 5 17 - 8 510

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Qualities:

Working i n a f ast p aced e nvironment w hile k eeping a c alm a nd c ollective d emeanor. Being P roficient i n a ny t ask t hat i s g iven t o m e w hile c ompleting i t i n a f ast a nd e fficient m anner. Having a s ense o f u rgency f or p eople i s a lways m y f ocus. Professional E xperience:

In- H ome C a re S ervices

Oakland, C A

J anuary, 2 000 - M ay, 2 017

● Checking b lood l evels o f p atient, a ssisting w ith i nsulin i njections, g iving p atient medication a t d esignated t imes, d riving p atient t o d ialysis, h ospital v isits, f ollow u ps w ith Dr., a nd p rescription p ick u ps. C ooking o rganic m eals, b athing, d ressing, a nd c leaning up p atient. M aintaining p atient’s h ome c lean b y w ashing d ishes, m opping f loors, w ashing clothes, c leaning r estrooms, a nd r ooms i n h ome. Harbor B ay - R eceptionist

Alameda, C A F ebruary, 1 999- S eptember, 1 999

● Answering p hones, t ransferring c alls, h andling m ultiple l ines a t o nce, g reeting a nd assisting c lients w hen t hey c ame t o o ur o ffice, s etting u p c onference r ooms f or m eetings, filing p aperwork i n c orrect c abinets, d istributing f axes, s ending f axes, e mailing m essages to m anagement, s ending, r eceiving, a nd s tamping m ail. M aintaining o ffice c lean a nd organized.

Telemarketing A pril 1 997, - J uly 1 997

San F rancisco, C A

● Answering, c alling a nd h andling n ew a nd p otential c lients, t ransferring c alls t o designated a gents, h andling p rivate a nd c onfidential i nformation r egarding c lients, handling o ver t he p hone t ransactions w ith p rivate c ard i nformation, s igning u p, a nd closing o ld c lient a ccounts, m eeting q uotas a t t he e nd o f t he m onth b y w orking o vertime. Skils:

● Bilingual; f luent i n S panish a nd E nglish

● CPR C ertified

● Valid C lass C L icense h older

Education: G raduation D ate: O ctober, 2 015 Korematsu A cademy

G ED C ertificate

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