Customer Service Administrative Assistant

AIDA M. PARRONDO

***** *. ******* ***** **., Miami, FL 33173

Cellular: 305-***-**** / Email: ************@*****.***

PROFILE

Banking Professional: Twenty-Three (23+) years experience in Commercial, Retail, and International Banking; Commercial & International Credit Analyses; Commercial and Commercial Real Estate Lending; Trade Finance; Underwriting and Loan Review. Strong analytical skills, SBA and Exim Bank Loans; Bilingual (Fluent English and Spanish); Strong computer skills (1984-2007; 2016-Present)

Business Professor / Educator: Accomplished education professional with outstanding reputation for integrity, responsibility, adaptability, dedication and work ethics. Recognized for dependable and detail-oriented work as well as desire to see people advance and develop personally and professionally. Proven track record of success in the use of positive reinforcement and bilingual communication (written, verbal and computer skills). Passion for making a difference in people’s lives (2007-Present)

BANKING EXPERIENCE

Aug. 2016 – Present EASTERN NATIONAL BANK, Miami, FL

Senior Credit Analyst / Commercial and Industrial Specialist /

Sr. Trade Finance Analyst

Nov. 2004 – Aug. 2006 STANFORD TRUST COMPANY, LTD., Miami, FL

Administrative Assistant

June 2004 – Sept. 2004 COMMERCEBANK, Miami, FL

Loan Review Officer

Nov. 2003 – April 2004 PREMIER AMERICAN BANK, Miami, FL

Commercial Credit Analyst

Aug. 2003 – Oct. 2003 GULF BANK, Coral Gables, FL

Commercial Lender / Senior Credit Analyst

Feb. 2003 – May 2003 1st NATIONAL BANK OF SOUTH FLORIDA, Homestead, FL

Credit Manager

Oct. 2001 – Dec. 2002 AFFORDABLE FINANCIAL SERVICES, INC., Miami, FL

Founder and President

Aug. 1998 – June 2000 UNION PLANTERS BANK, Coral Gables, FL

Senior Credit Analyst, Credit Manager (Promoted to AVP), Senior

Trade Finance Underwriter, Small Business Underwriter

Aug. 1997 – Aug. 1998 BANKATLANTIC, Miami, FL

International Lending Assistant, Credit Analyst

Sept. 1984 – Aug. 1997 REPUBLIC NATIONAL BANK OF MIAMI, Coral Gables, FL

Part-Time Bank Teller / Customer Service, Senior Loan Committee

Supervisor, Credit Analyst, International Lending Assistant

EDUCATION EXPERIENCE

June 2015 – Present MIAMI DADE COLLEGE

Miami, FL - Adjunct Business Instructor

Jan. 2015 – 2016 UNAD FLORIDA (US) UNIVERSITY

Miami, FL - Adjunct Business Online Instructor (In Spanish)

Nov. 2014 – 2016 CARLOS ALBIZU UNIVERSITY

Miami, FL - Adjunct Business Instructor

July 2013 – Oct. 2013 STRAYER UNIVERSITY

Miami, FL - Adjunct Business Instructor

May 2013 – 2015 CBT COLLEGE

Miami, FL - Adjunct Business Instructor

Aug. 2007 – 2016 MIAMI SOUTHRIDGE SENIOR HIGH SCHOOL

Miami, FL - Full Time Business, Spanish and Special Edu.Teacher

Nov. 2010 – Nov. 2014 CITY OF MIAMI, Miami, FL

Part-Time Teacher – Miami-Dade Parks & Recreation Program

Dec. 2007 – 2010 CITY OF HIALEAH, Hialeah, FL

Part-Time Teacher – CL&P Program (After School Program)

Jan. 2007 – May 2007 MIAMI DADE COUNTY PUBLIC SCHOOLS, Miami, FL

Substitute Teacher / CELLA Assessor

EDUCATION

Nov. 2010 Master of International Business

Saint Thomas University, Miami Gardens, FL

Aug. 2002 Graduate Certificate of International Business

Saint Thomas University, Miami Gardens, FL

Jun. 1989 Bachelor of Business Administration – Dual Major: Finance and

International Business

Florida International University, Miami, FL

Dec. 1985 Associate in Science – Business Data Processing (Honor Student)

Miami-Dade College, Miami, FL

Aug. 1985 Associate in Arts – Business Administration (Honor Student)

Miami-Dade College, Miami, FL

PROFESSIONAL CERTIFICATIONS

June 2015 Applied Baccalaureate Teaching Methods Certification

(Miami Dade College)

June 2010 Professional Teacher Certification – Miami Dade County

Public Schools (ESE, Business Education and Spanish) –

Certificate valid thru June 2020

1984-2007 Banking Certificate / International Banking Certificate

(American Institute of Banking / Florida International

University), Miami, FL, respectively

Jan. 2001 Florida Mortgage Broker License

Mar. 1999 EX-IM BANK Training Seminar

Dec.1996 International Banking Certificate - American Institute of Banking, Miami, FL

Dec.1990 Banking Certificate - Florida International University, Miami, FL

SKILLS

Full fluency in English and Spanish (Bilingual)

Analytical Skills

Coaching / Mentor Skills

Banking Skills

Teaching Skills

Communication Skills

Speaking Skills

Graphic Design

Microsoft Windows, Access, Excel, Word, PowerPoint, Internet and

other business softwares

REFERENCES Letters of Recommendation available upon request

Contact this candidate