Office Manager, Facility Manager, Operations
Resume:
RA-SET TEMU
**** ****** ***, #** *****: 347-***-****
Bronx, NY 10460 Email: ********@***.***
CAREER PROFILE
Experienced professional in the fields of Office Management and Facility Administration within corporate and non-profit organizations. Hands-on structuring of professional environments and maintenance of consumer and vendor expectations throughout multiple levels of professional operations. Thorough exposure to all aspects of facility management with the practiced levels of articulation necessary to successfully coordinate a housing environment.
AREAS OF STRENGTH AND EXPERTISE
Office Management
Technical Operations
Vendor Management
Process Integration
Equipment Cost Management
Contract Negotiations
Facility Management
Application Management
Software Optimization
PROFESSIONAL EXPERIENCE
Empire Architectural Metal and Glass Corp., Queens, NY 2012 to Present
IT/Office Administrator
Office administrator and IT coordinator responsible for maintaining all desktops, workstations, main office server, and satellite office. Extension of these responsibilities includes maintaining office equipment and shop computers not on network, application installations, and network upgrades. Responsible for office facilitation, fire and sprinkler systems, mobile phone and land-line phone deployment and management, fleet management and vehicle violation management. Coordinating with third party companies, including negotiations with IT providers, phone and cable providers, hardware and software providers, Intuit QuickBooks, DMV, Office Automation, and several others. Maintained security cameras and installed GPS applications on mobile phones.
Key Accomplishments:
Upgraded servers, desktops, and software; sold outdated servers and workstations, earning company $10,000.
Nurtured vendor relationships and saved company $60,000/yr.
Optimized technical operations of office systems through installation of viral applications, workstation upgrades, and systems maintenance.
Upgraded from QuickBooks to Timberline/SAGE300 Office.
South Bronx Job Corps Academy, Bronx, NY 2010 to 2012
Residential Advisor
Responsible for compliance standards of cleanliness for residential dorms and implementing regular inspections and clothing allotments. Managed inventory and vendor contacts and ran orientations for new consumers. Reported facility and maintenance repairs and issues to Facility Manager. Distributed locks to clients and recorded log of assignments and combinations. Generated reports for clothing allotments and inspections for managerial review. Managed linens for entire dorm and maintained washer-dryer machines on dorm. Engaged community and advised consumers on how to prepare for real-world professional/personal events.
Key Accomplishments:
Role modeled positive attitudes throughout dorm and facilitated a positive academic network.
Ordered and inventoried all supplies to ensure satisfactory commercial expectations.
Instrumental in capital improvement projects for dorms, worked in concert with Facility Manager.
Kept Dorms compliant by maintaining Federal operational and safety standards set by US Department Labor.
Goodwin Associates – Link Inc., New York, NY 2009 to 2010
Consultant
Performed as Marketer for Dr. Allan Goodwin and implemented strategies to develop products targeted to Bronx daycare centers. Accountable for setup and execution of meetings and acquisition of personal data pertinent to enrollment. Discussed progress reports and implemented overall strategies to advance packages. Troubleshoot any discrepancies in the application process and suggested solutions for application completion.
Professional Experience con’t.
Key Accomplishments:
Developed strategies for a marketing campaign targeted to Teacher’s and Teacher’s Aid’s continued education.
Conducted meetings on individual and group basis with Directors to discuss package.
Liaison for Teachers and Teacher’s Aids for open positions at various daycare centers.
Project Reach Youth (PRY), Brooklyn, NY 2007 to 2009
Office Manager/IT Specialist
Played key role as Office Manager and IT specialist reporting to Executive Director and CFO. In charged with the development of services for multiple sites. Provided direct administrative support to the Executive Director, CFO and Senior Staff/Board. Interviewed new hires and provided direction and supervision where needed; assisted in preparation of spreadsheets, graphs and technical proposals, and reports via QuickBooks. Supervised maintenance and reception staff, functioned as point-of-contact for all vendors, managed storage facility, and generated revenue by selling old equipment to recycling firm. Managed facilities and day-to-day operations including repairs, maintenance, moves-adds-changes (MAC) and ad hoc projects.
Key Accomplishments:
Created universal Enrollment/Intake form and streamlined storage facility, saving the company thousands.
Primary contact for outside vendors and consultants; Negotiated purchases for 14th street office.
Maintained Office Decorum and Operations, managed space and office renovations.
Managed mural project from selecting artist to commissioning implementation to completion.
The Institute of Applied Dynamics, Inc., Bronx, NY 2007
Residential Office Manager
Ensured optimal operation of Residential offices and provided direct support to Residential Director and Administration. Acted as liaison for Director and Administration working to coordinate services with outside agencies and residents to generate departmental productivity. Managed group home staff on keeping the facility compliant based on Federal and State requirements. Supervised Administrative Staff, worded on special event projects, client events, vendor contacts, and training.
Key Accomplishments:
Worked with IT to ensure departmental productivity and organized office operations and procedures.
Reconciled and maintained resident’s financial accounts and house operation accounts monthly.
Maintained Office operations
Episcopal Social Services (ESS), New York, NY 2000-2006
Senior IT Coordinator
Worked directly with MIS Director and serviced multiple levels of IT development including maintenance and operation of WAN/LAN, database and troubleshoot management, workstation and configuration, hardware and application installation, and various technical upgrades. Performed as helpdesk administrator and worked in tandem with NYS helpdesk in maintaining NYS intra-network and compliance. Created backup and anti-viral procedures in Bronx offices and upgraded workstations for optimal performance.
Key Accomplishments:
Independently manned and maintained Bronx site, overseeing technical needs of a large customer base.
Instrumental in launch of new facility in the Bronx.
Interviewed potential employees for IT department and made recommendations for employee selections.
Worked in concert with parent office to ensure productivity and connectivity of two hundred (200) clients (WAN).
EDUCATION AND AWARDS
Master’s in Business Administration (MBA), Strayer University; 2013 GPA 3.6
Bachelors of Science (BS), Business Management, Everest U; President’s List, Summa Cum Laude GPA 3.9
Associates Applied Sciences (AAS), Data Processing, New York City Technical College
Honored by Strathmore’s Who’s Who Worldwide 2013 edition
Golden Key International Honor Society (top 15%)
Contact this candidate