Contact Details Manager

CURRICULUM

VITAE

TO WHOM IT MAY CONCERN

Dear Sir/Madam

In regard to my application for employment.

I kindly request that the following be taken in to consideration when deciding on my application for the position which I am applying for.

Firstly, I would like to state that I am a very dedicated and hard working person and will always give my utmost attention to any task which I may be presented with.

I am also able to multitask and I am an eager learner in terms of skills I have not yet required.

I have excellent communication skills in English, Afrikaans and have exceptionally good telephone etiquette which enables me to address issues timeously, accurately and responsibly.

I believe myself to be competent and very reliable as I am always willing to go beyond my job description in order to complete any tasks which I may be faced with.

I perform well under pressure and am able to use my own initiative in attending to matters or problem solving, as I am very resourceful.

My motto with regards to my work environment is very simple “TEAM WORK”. CINDY ROSHIDA

BAILEY

I believe whatever skills I may lack will be compensated for by my persistence to learn and my dedication to my work.

I wish to thank you in advance for your consideration herein. Kind regards

Cindy Roshida Bailey

PERSONAL DETAILS

SURNAME : BAILEY

FULL NAMES : CINDY ROSHIDA

IDENTITY NUMBER : 851**********

GENDER : FEMALE

MARITAL STATUS : SINGLE

NATIONALITY : SOUTH AFRICAN

LANGUAGES : ENGLISH & AFRIKAANS

(SPEAK, READ AND WRITE)

HEALTH : EXCELLENT

CRIMINAL RECORDS : NONE

RESIDENTIAL ADDRESS : 47 LOVELACE CRESENT

PARKSIDE

EAST LONDON

5201

CONTACT DETAILS : 081-***-**** / 074-***-****

EDUCATIONALHISTORY

LAST SCHOOL ATTENDED : JOHN BISSEKER S.S.S

HIGHEST GRADE PASSED : GRADE 12

SUBJECT PASSED : ENGLISH

AFRIKAANS

GEOGRAPHY

HISTORY

BUSINESS ECONOMICS

YEAR COMPLETED : 2004

SPECIAL ACHIEVEMENT

PREFECT – 2004

EMPLOYMENT HISTORY

COMPANY NAME : VODACOM JOHANNESBURG

POSITION HELD : CALL CENTRE AGENT

DURATION : NOVEMBER 2005 - JULY 2007

DUTIES : RECEIVED INCOMING AND OUTGOING

CALLS.

HANDLED SIM CARD QUERIES (111).

CHECK THAT ALL DEPOSITS ARE

CORRECT.

REASON FOR LEAVING : RELOCATED TO EAST LONDON

REFERENCE : MS. INNOCENTIA

POSITION : TEAM LEADER

COMPANY NAME : REAL PEOPLE (DMC)

POSITION HELD : CALL CENTER CONSULTANT

(OUTBOUND).

DURATION : 20 APRIL 2009 - 06 MAY 2011

DUTIES : CALLED CLIENTS REGARDING THEIR

DEBT (LOANS, AQUIRED BOOKS)

MAKE PAYMENT ARRANGEMENTS FOR

PTP’S

WORKED ON THE NAEDO SYSTEM

UPDATING ACCOUNTS.

REASON FOR LEAVING : RELOCATED

REFERENCE : RIETTE RUSSION (OBCC OPS MANGER)

CONTACT DETAILS : (043-***-**** / 084-***-****

COMPANY NAME : CLICKS (VINCENT)

POSITION HELD : SHOP ASSISTANT

DURATION : MARCH 2011 - MARCH 2013

DUTIES : ASSISTING CUSTOMERS

STOCK TAKING

WORKING ON SHELVES

REFERENCE : A. SINGRAM (MANGER)

CONTACT DETAILS : 078-***-****

COMPANY NAME : ST DOMINICS HOSPITAL (EMERGANCY

UNIT)

POSITION HELD : RECEPTIONIST (EMERGANCY

ENTRANCE)

DURATION : JULY 2013 – OCTOBER 2014

DUTIES : ANSWER INCOMING CALLS

HANDLE CLIENT QUERIES

CLIENT CONFIDENTIALITY

KEEP TRACK OF INCOMING AND

OUTGOING PATIENTS

REFERAL TO DEPARTMENTS

REFERENCE : ST.E. PLAATJIES (SUPERVISOR)

CONTACT : 083-***-****

COMPANY NAME : DMC DEBT MANGER

POSITION HELD : CALL CENTER AGENT (OBCC)

DURATION : AUGUST 2015 – PRESENT/CURRENT

DUTIES : CALL AND COLLECT AQUIRED AND

OUTSOURCED DEBT (NEW & OLD)

ARRANGE FOR DEBIT ORDERS AND

DIRECT DEPOSITS

EMAIL CLIENT OR REQUESTED AND

WHEN APPLIED

COMPUTER SKILLS APLLIED

REFERENCE : RIETTE RUSSION (OBCC OP’S

MANAGER)

CONTACT DETAILS : (043-***-**** / 084-***-****

PERSONAL ATTRIBUTES

PUNCTUAL

HIGHLY SELF – MOTIVATED

DISCIPLED INDIVIDUAL

HARD WORKER

Contact this candidate