Project Manager Management

GEORGE A. BROWN

**** ******** ****, ********* #***; Miami Dade, 33137 Phone: 954-***-****

***************@*****.***

EXECUTIVE & SENIOR LEVEL MANAGEMENT / CONSULTANT

Dynamic, fast-track, executive management, career professional marked by results-oriented, pioneering leadership of diverse, enterprise-scale deployment and management initiatives. Track record of success in a variety of executive roles. Skilled in working with major, local, and overseas companies that supply Professional Services, and Regional & Global Strategic Steering committees. Unique blend of business savvy and technical acumen. Maximum use of problem solving and strategic planning to deliver innovative solutions across diverse fields. Excellent track record of delivering seamless information management, simplified processes, managed and also reduced costs while still improving productivity through cutting-edge technologies. Ability to lead large teams traversing various countries concurrently. Proven ability to orchestrate large-scale projects to successful completion within or under budget. Strong knowledge of enterprise system integration to support corporate initiatives. Expert communicator, skilled staff mentor and strong team leader. Unbending drive for excellence in every endeavor.

AREAS OF EXPERTISE

Executive Management

Research Scholar (eGaming, HealthCare, Telecoms, ICT)

Startups & Turnarounds

Investor/Board Relations

Documentation

ICT & Business Strategic Planning

Risk Prevention and Revenue Generation

Diverse & Complex Unit Creation &

Management

Queuing & Messaging

Business Continuity Planning

P&L Generation

Disaster Recovery

Project Management

Product Development/Lifecycle

Client & Government Relations

Production Processes & Architecture

Custom Core Business Software Applications

Mergers & Acquisition

Management Dashboards

ICT Infrastructure

Team Development & Mentoring

Balanced Score Cards

University Lecturing

eLearning

Curriculum Development & Delivery Technique

Market Sizing

Automated Workflow Tooling & Reporting

Cross Training/Onboarding

Outsourcing/Offshoring

Recruiting/Staff Retention

Benchmarking

Diligence & Integration

Policy & Plan Development

Virtualization

Capacity & Succession Planning

Software Engineering

ICT Policy

PROFESSIONAL DEVELOPMENT

Government of Anguilla Health Authority (Contract) November 2014 – present

CEO – Accountable for the overall Operations of the Hospital and its six Clinics, including overall Strategic and Transformational Planning, ICT, Projects Office and Operational initiatives, working along with my Executive Team. Reports directly to the Board. Also works in collaboration with PAHO/WHO Regional Technical Work Groups (TWG).

Government of Jamaica (Contract) August 2003 – 2014

ICT Consultant / Contract / CIO, COO, CEO (UHWI, acting), Senior Director/CIO, Director

Senior Director Administration, Operations, Planning and Development for the University Hospital of the West Indies. This position is responsible for the overall Administration and Strategic Planning and Development exercises for the Hospital. Also acted as CEO when assigned CEO is off on vacation or assignments. Member of the GOJ Ministry of Health Information Technology Planning team that reports directly to the Permanent Secretary. Member of the Strategy, Planning and Policy Board oversight sub-committee that is chaired by the UWI Principal – This oversight committee is responsible for all strategic plans and policies for the Hospital. Member of the Construction, Equipment and Instrumentation Board Sub-Committee – this oversight committee is responsible for planning, analysis and design of buildings, biomedical and other technological devices and equipment and instrumentation used by the Hospital.

CIO responsible for ICT Strategic Planning and all Operational initiatives, working along with other MDAs

Research & Development of ICT Strategic Plans, Corporate and Business Continuity Strategies and Policies for Gaming Regulatory Agency, Healthcare, & Financial & Deposit Insurance.

Design Web Sites & Portals to integrate disparate systems to support e-Commerce and other e-Business solutions

Design of Converged VOIP & IP-PBX Networks (Unified Communications –UC) to reduce communications costs to companies

Project Managed various ICT Projects

Research & Analysis of GSM/GPRS Technologies to support the implementation of Automated Vehicle Location System

Research of OSS/BSS integrated systems to support the implementation of Telecom Infrastructures

Research & Development of ICT materials for the development of an ICT Book covering ICT Strategies, Project Management, ICT Budgeting, ICT Architecture and Infrastructures

Cable & Wireless West Indies (CWWI) July 2000 – August 2003

Chief Information Officer (Executive VP)

Reported to the Chief Executive Officer as part of his team with an extensive Strategic & Operational remit across the Caribbean (16 countries).

Researched & Developed an ICT Strategy that was directly aligned with the overall Corporate Strategy. Also member of the corporate strategy and planning committee.

Drastic re-engineering of the ICT Division working along with the HR division to restructure and establish Governances and alliances across the entire Enterprise and 16 geographies.

Spear headed the design and implementation of a Programme Management Officer which sought to track and control all major projects within the Enterprise. This also included vendor management and contracts committee participation.

Spear headed the design and implementation of an eLearning Infrastructure and also engaged in the negotiation and selection of content providers to this Portal. This initiative not only reduced corporate expenditures in education, but is also being used by other C&W Business units to achieve similar results in their respective settings.

Member of the Enterprise Contracts Committee which reports to the Board of Directors

Led the design and technical implementation of the CWWI Online customer portal that delivered online bill payment, bill presentment, fault reporting and feature provisioning functionality.

Developed a Strategic Plan and budget for Business Intelligence across the Caribbean.

Completed a Business Intelligence / Data Warehouse Strategy with a framework consisting of Oracle, SAS, and Business Objects. This realized a 60% reduction in operating cost of the original solutions used to achieve similar objectives and tasks. There was also a drastic increase in efficiencies across the organization – reengineered usability and functionality.

Managed and expanded the Corporate Intranet, and implemented new templates and functionality across the Caribbean that enhanced usability and the “look-and-feel”.

Over 70% progress in extending the Data Warehouse to Barbados and Cayman.

Research and Implementation of a Converged VOIP Network that collaborate the entire Enterprise across all 16 geographies.

Design and Implementation of two Data Management Centers (DMC) which housed the Enterprise corporate Servers. This solution reduced the original infrastructure from 14 DMCs to two, causing a drastic reduction in both Capital and Operational costs. Jamaica’s overall costs was reduced by 17% for fiscal year 2002-2003 while Barbados by 10% for same period. The overall ICT strategy showed a downward trend in cost and an increase in efficiencies as illustrated by the financial reports and established KPIs.

Implementation of PeopleSoft 8 HRMS system

Complete detail Analysis and Implementation plan for SAP.

Implementation of Enterprise Architecture Integration (EAI) to seamlessly integrate all corporate business applications.

Participated in various Talent Management and other Leadership seminars and workshops.

Florida Power & Light company (FPL), American Express (AE), First Data Merchant Services (FDMS) July ‘95 – July 2000

Project Manager, Consultant/Systems Analyst/Developer

Managed the Design & Development of Web Based Client/Server

Applications using CICS, TCP/IP, DB2, Cobol/2.

Design and Implementation of a Customer Billing Portal where customers view their bills online, make payments, logged queries and request change to their products and services

Miami Herald Publishing Company August ‘93 – July ‘95

Project Manager / Consultant/Systems Analyst

Manager and Data Base Architect for new Circulation Information System.

Design and Implement Business Applications using Computer Telephony Integration (CTI) & Interactive Voice Response(IVR) technologies

Florida Power & Light company (FPL) July ‘86 – August ‘93

Project Manager, Consultant/Systems Analyst/Developer

Design & Development of Customer Information System (CIS), working in collaboration with Anderson Consulting

Maintenance of old CIS in VSAM, DL1, VSAM, etc.

Applications using CICS, TCP/IP, DB2, Cobol/2, Basic Assemble Language (BAL)

EDUCATION & PROFESSIONAL DEVELOPMENT

PhD - Management Information Systems & Sciences

MSc - Computer-Based Studies

MSc - Management Information Systems

BSc - Computer Science

SKILLS & TRAINING

TCP/IP, CICS, DB2, IMS/DB, CASE Tools, SAA-CUA, Methods, MIS R&D, Database Design, SDLC, Client/Server Architecture, Project Management, Strategic Planning, Version Control, GUI, CTI, Data/Enterprise Modeling, DHCP, Single Sign-on, Balance Scorecard

Technical Writing, Strategies, Organizational Behavior, Governance, e-Commerce, e-Business, Websphere, Portals, Web Services

Hardware: Mainframe, Mini & PC environments

Operating Systems: MVS, DOS, ULTRIX, VMS, OS/2, UNIX, True64, MS WINDOWS, Linum

Languages & Utilities: COBOL, Assembler, RPG, JCL, CICS, SNA, VTAM, Websphere, .Net, Java, V-Basic, C++, PANVALET, ROSCOE, LIBRARIAN, VSAM, DB2, Oracle, SQL, QMF, IMS/DB/DC, TSO, ISPF, INSTALL/1,

Methodologies/CASE Tools: FOUNDATION/1, DESIGN/1, METHOD/1, SDM, INSTALL/1, YOURDON, UML. IEF/IEW, ERWIN, UML

REFERENCES

Available Upon Request

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