MELANYE H-BRICE

**** ********* *****, *******, ******* 32822 H: 407-***-**** ac3pfv@r.postjobfree.com

PROFESSIONAL SUMMARY

Exceptional leader and Assistant Office Manager talented at leadership, serving as patient care liaison and

creating a skilled medical staffing team. Technically-savvy with outstanding relationship building, training

and presentation skills.

Experienced Lead Medical Assistant and Lead Referral Coordinator with excellent communication skills

demonstrated in 20 years of experience in patient care from medical and administrative standpoint. Proficiently

skilled in authorizations, clerical and patient support with strong ability to communicate clearly and

effectively to patient and staff.

SKILLS

Office Experience Time Management

Scheduling Excellent Communication

Telephone Skills Stellar Customer Service

Typing PC Proficiency

Organizing productivity of team EMR capability

Maintaining and creating patient flow for clinic Vitals

Attaining authorizations

Clerical and patient support

REFERENCES

References provided on request.

WORK HISTORY

Medical Assistant/Medical Secretary, 08/2016 to Current

Orlando Epilepsy Center (office) – Orlando, FL

Verification of patient information by interviewing patient, recording medical history and confirming purpose of visit. Prepares patient for examination by performing preliminary physical tests, taking blood pressure, weight, and

temperature and reporting patient history summary. Represents physicians by screening incoming telephone calls;

recording and transmitting messages; scheduling, receiving, and announcing scheduled patients and visitors;

screening unscheduled patients and visitors; arranging referrals to other health care providers; scheduling

appointments for consultations, x-rays, lab tests, physical therapy, MRI's, CT scans, etc.

Front Desk Coordinator, 09/2014 to 07/2016

Orlando Neurosurgery LLC – Winter Park, Florida

Patient check-in and out, greetings the patient, guests and vendors.

Front Desk Coordinator, 05/2013 to 08/2014

Wehman Neurosurgery LLC – Orlando, Florida

Managed the front desk and insured a pleasant greeting to patients, guests and vendors, arranging

appointment and referrals, transcribing medical notes, scheduling and confirming clinic appointments,

creating new patient packets and charts, perform insurance verifications, cross trained as medical

assistant to cover clinic when needed.

Radiology Imaging Support Specialist, 07/2008 to 04/2013

Orlando Health – Orlando, Florida

Managed the scheduling of inpatients and outpatients for invasive procedures, answered multi - phone

lines, coordinator of the surgical flow of procedures for physician, pulled up vitals, pathology reports, and

other pertinent reports and information for physicians, nurses, and technologists.

Front Office Assistant, 07/2007 to 06/2008

MD Anderson Cancer Center – Orlando, Florida

Responsible for taking information and messages from patients and sending directly to nurse or physician

via computer, sorting and delivering faxes and mail, imputing and tracking outside radiographic studies.

Unit Secretary, 02/2007 to 07/2007

Orlando Regional Healthcare Systems, South Seminole Hospital – Longwood, Florida

Responsible for clerical and secretarial tasks for one or more doctors and nurses in a nursing unit,

transcribing physician orders, assembling and compiling medical records, and answering multi-phone

system.

Lead Medical Support Team, 02/2001 to 09/2006

Medical Center Radiology Group – Orlando, Florida

Promoted within a year's time to provide executive support on a clinical level and to assist in the training

of group of radiologists on MV1000, MV300, Magic Web system.

Planned, handled staff scheduling, and managed office operations.

Managed the interpretation of radiographic studies are expedited, telephone support, mail distribution,

filing, and report preliminary radiographic interpretations.

3rd shift Supervisor Radiology Support Representative, 09/1994 to 03/2001

Orlando Regional Healthcare – Orlando, Florida

Managed a staff of 5 individuals in the task of loading and unloading the radiographic images for

interpretation by the radiologists, scheduling of staff and successfully troubleshoot local phone problems,

identify and take corrective course of action.

EDUCATION

BBA: Business Administration, 03/2019

Independence University - Salt Lake City, UT

Bachelor of Arts: Psychology,

University of Central Florida - Orlando, FL

Associates of Arts: General Education, 2007

Valencia Community College - Orlando, Florida

Certificate in Medical Transcription -Webster College: medical assistant, 08/1988

Webster College - Gainesville, Florida

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