Senior Consultant

Aram Lakshmanan

1-727-***-**** ********@*****.***

https://www.linkedin.com/in/aram-lakshmanan-80162752

SENIOR IT AND BUSINESS CONSULTANT

Award winning hands-on senior IT and Business professional with 30+ years of International program/project management experience. Successful delivery of time sensitive projects utilizing Industry Standard Software Development Life Cycle (SDLC) methodologies (Waterfall as well as Agile) in the Information Technology Outsourcing (ITO) and Business Process Outsourcing (BPO). Expertise in Health Care, Banking, Financial and Insurance, Manufacturing and Retail

CAREER ACCOMPLISHMENTS

HealthAxis Group (USA) – Product Development using – AGILE methodology

West Florida ACO (USA) – Operations – Achieved shared savings of $4M in the first year of operation

Universal Health Care (USA) – Re organized PMO and delivered projects with a 95% success rate on time within budget

PMSI (USA) – Built a PMO ground up and delivered Document Management System, e-billing and other HIPAA compliance projects – Success rate of over 90%

IMRGlobal Michelin Tires (USA) – Managed Services Outsourcing – Resulted in a savings of $5.5 M/year

TCS Citibank (UK) – Customization of banking applications – Resulted in a savings of $8M over a 3 year period

TCS Roche (Switzerland) – Implementation of Vitamin Competitive Information Systems, Pharmacy Resource Allocation Systems – Introduced the concept of onsite/offshore development – Achieved savings of $2M/year

In depth business operations knowledge focused on Process improvements, Cost Benefit analysis, priority, change and risk management

Customer creation; Customer retention; Compliance & regulatory; Operational excellence – Played a significant role in taking a $5M regional company to a global entity with more than a $ 1 B market capital

Familiarity with SEI/CMM Level 5 certification process and Six Sigma principles and concepts – Key influencer in taking the company from L1 to L5 level

Proven track record in people management, contract management and customer relationship management including P & L responsibility – Have closed over $250 M worth deals with gross profit margins of 40%; Have managed over 1500 resources

AREAS OF EXPERTISE

Project, Portfolio and Program Management

Executive Stakeholder and Relationship management

Best Practices, Standards, Tools and Techniques

Regulatory, Compliance, Assurance, Health Checks

Integration, Implementations, All Phases of Lifecycle

Risk Management, Delivery, Change Management

E2E Governance, Assurance, Mentoring, Coaching

Dashboards, KPIs, Executive Reporting, Project Planning

Financial and Budget Management, P&L responsibility

Team Management, Vendor, 3rd Party Management

PROFESSIONAL EXPERIENCE

Health Axis Group, Product Owner 2015 –

An innovative product development company for Health Care industry

Key Achievements:

Overall responsibility for product development

Employed Agile methodology and .NET frame work

Implemented a single code base product for multiple line of businesses

West Florida ACO, VP – 2012 - 2014

West Florida ACO is ONE of the first 27 ACOs approved by CMS in 2012

Key Achievements:

Overall administration and operations of the ACO

P & L responsibility

Selected a Health Information Exchange Partner to fulfil the CMS requirements for meeting the Quality Measures from ACO perspective

Currently engaged in the implementation process:

oBuilt a Heath Information Exchange (HIE) platform using .Net work

oDeveloped a Care coordination module using Java technology

Universal Health Care (UHC) - 2009 - 2011 Director Project Management Office (PMO)

UHC is a fast growing company in the Medicare and Medicaid arena.

Key Achievements:

Align the prevailing Project Execution Methodology with the Industry Standard Software Development Cycle (SDLC)

Improved delivery of projects in a more timely and cost effective manner by introducing reasonable and manageable controls and check points in the following areas:

Enrolment, Claims Processing, Agent, Agency and Provider portals and Member Services – developed applications using Java technology

PMSI Inc., 2006 – 2008

Director Program Management Office (PMO) and Client Implementations

PMSI is a leading Single Source Solution provider in the Worker’s Compensation space.

Key Achievements:

Established a PMO and implemented several external/internal tools and techniques to improve productivity and operational efficiencies

Managed a 3 year multimillion $ IT Strategic Plan focused on primary business drivers including Customer Creation, Customer Retention, Operational Excellence and Meeting regulatory/compliance requirements

Developed and implemented Industry Standard Software Development Life Cycle (SDLC) encompassing Project Methodology, Estimation techniques using Function Point Analysis (FPA), Project Management, Testing Strategies, Quality Control and Quality Assurance Procedures and Project Documentation Standards

Developed and implemented a Production Change Control Process (PCCP) for different types of projects such as Emergency fixes, Exceptions and regular projects/enhancements

Designed, developed and implemented Dash Board reports with KPI’s for the Executive Management utilizing CLARITY, a CA Project Management tool

Implemented several Key Strategic initiatives using .Net and Java technology including Document Management System, Salesforce.com, Vitalpoint, a real time web based tool for program management and clinical reporting

PREVIOUS EXPERIENCE

Independent Consultant 2004-2005

CGI (Formerly IMR Global), Senior Vice President 1991-2003

Tata Consultancy Services, Senior Consultant 1983-1990

EDUCATION AND QUALIFICATIONS

M.S in Aeronautical Eng. From IIT, Madras, India

AWARDS

Operations Innovation Award – PMSI 2007 – For successful completion of large, complex project on time and within budget – First BPO/ITO project in the history of the company

Spirit Award – IMRGlobal 1997 & President Award – IMRGlobal 1992 – For significant contributions in the areas of sales and delivery

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