Customer Service Manager
Resume:
CASABAL, CHRISTOPHER O.
** ********** **.,******************, ****** City 1101 +639**-******* ******************@*****.***
SUMMARY
To secure a position in your company where I can apply my experiences and would best fit my qualifications and further enhance my values toward any career improvement and excel in every way to tap my potentials, making a highly competent, assertive, proactive and creative individuals.
EXPERIENCE
March 20, 2017-November 2017
June 15, 2016-August 30, 2016
December 22, 2015-May 28, 2016
March 2015-August 2015
January 2013-March 2014
Partner Staff (Barista, Food Prep), Diligence Café
Food and Drink Preparation
Housekeeping/ Maintenance
Cashiering And Inventory Management
Customer Service
Administrative Work
Brand Ambassador
And another roles needed by business
Kitchen Lab Custodian, Professional Academy for Culinary Education
Resposible for service in the kitchen not actively engaged in cooking.
Primary Function
Ensure cleanliness and order of the facilities: kitchen, lounge, classroom, office, comfort rooms.
Operate gas/gas range
Practices proper dish washing procedures.
Maintains and organizes clean dishes in proper storage location.
Cleans designated equipments.
Disposes kitchen substances and chemicals properly.
Empties and cleans trash cans, transport garbage containers to dump sites.
Cleans and organizes associated work area and equipments.
Food Steward, SODEXO On-Site Services Phils. Inc.
Ensure all customers are provided with outstanding service.
Ensures a clean and workable kitchen area at all times
Perform general janitorial cleaning, such as sweeping and mopping floors, washing worktables, walls, and refrigerators.
Re-stock cooks; line and dining room service areas with clean dishes, glasses and silverware.
Segregate and remove trash and garbage and place it in designated containers.
Cleans all dishes and utensils after every meal.
Cleans all food handling, food storage areas, and dishroom.
Washes pots, pans and trays by hands.
Steam-clean or hose-out garbage cans.
Transfer supplies and equipment between storage and work areas by hand.
Perform any other duties specified by manager or supervisor.
Perform other duties as assigned.
Kitchen Helper, The Hideout Cafe
Ensure all customers are provided with outstanding service.
Responsible for ordering supplies, and inventory control.
Ensure all kitchens and eating areas are organized and maintained a high level of cleanliness.
Perform general janitorial cleaning, such as sweeping and mopping floors, washing worktables, walls, and refrigerators.
Washes pots, pans and trays by hands
Cleans all food handling, food storage areas, and dishroom.
Cleans all dishes and utensils after every meal.
washes and peels vegetables, using knife or peeling machine
Assists with food preparation, cooking, meal service as assigned
Prepare coffee in front of the customers. Serve hot coffee and efficiently.
Ensure that the coffeemaker is in perfect working conditions at all times.
Other duties as assigned by the Food & Beverage Manager.
Food Service Attendant, The Medical City
Responsible in delivery of foods of patients during meal times.
Responsible taking a special requests by the patients regarding food service and immediately coordinate with his/ her superior.
Ensure that all dinner wares are completely collected on a regular basis.
Assist meal dispatching during tray line operations.
Does regular housekeeping within the area.
Does other duties assigned by his/ her superior.
June 2009-March 2010
Wendy’s
Provide menu and answer customers question regarding the menu items.
Provide customers information on deals and discounts.
Prepare and pack food according to Wendy’s policies and procedure.
Ensure the quality and quantity of food items packed and served.
Order food supplies before they run low.
Manage transfers of supplies from store to the kitchen.
Manage and update inventory.
Clean and sanitize customer sitting areas, kitchen and counters.
Ensure all kitchen equipment is cleaned and maintained at all times.
Cleans all food handling, food storage areas, and dishroom.
Cleans all dishes and utensils after every meal.
Washes pots, pans and trays by hands
Ensure rotation of frozen products.
EDUCATION
June 2008 – March 2009
1st Year- Computer System and Network Technology, AMA Computer Learning Center
TRAINING AND SEMINARS
Jan. 3, 2017-Jan. 14, 2017
June 2015-October 2015
February 10, 2008
COOKERY NCII, Blueridge Pacific Institute Inc.
Basic Culinary Arts and Cookery, HB Negotech Center
Customer Service Training Program, GMA Network Inc.
REFERENCES
Robert Palustre
Diligence Café
Operation Manager
Paul Dublin
In Store Trainer SA
Denny’s (Trinoma Mall Branch)
Glenn Manglallan
Contract Manager
SODEXO On-Site Services Phils. Inc.
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