Customer Service Sales

Alina A. O’Neill

**** ****** ***** *****

Davie, FL 33324

754-***-**** ● ********@*****.*********:********@*****.***

Work Experience

October 1st - Present

Hewlett Packard/HP/Market Source- Account Sales Representative

●Sales and Marketing for retail accounts such as Best Buy and Office Depot

●Product sales and promotional advertising with customer feedback

●Complete reports on location using Natural Insight / inventory of all HP products

●Knowledge of product and training to retail sales representatives

August 1st - September 31st 2017

Sage Outsource/Grasshopper -Customer Service Agent

●Customer Service for the Grasshopper i-cloud phone system

●Billing issues, Account services including payments via multiple programs

●Twenty-Four Hour Call center setting

February 1st -March 31st 2017

Broward County School Board- Stirling Elementary -Temporary General Clerk I/Library Media Clerk

●Front Office duties distributed badges using Star System, operated telephone, mass copies, faxes and all mail distribution

●Assisted Principal, Office Manager, Faculty, Parents and students with Spanish translation

●Library Media-maintained book circulation for classes daily using Destiny Program

September 2016-June2017

Broward County School Board- Fox Trail Elementary Before & After School Child Care-BASCC-Counselor

●Childcare monitor and counselor of elementary grades k-5/ assigned to 5th grade

●Assist with Homework assignments

●Follow schedule of Daily Activities

●Completed Component I & II

August 2014-2017

Broward County School Board- Department of Food & Nutrition-Substitute Café Worker

●Mass Serving students

●Food Preparation

●Inventory checks

●POS Operations

February 2015-June 2015

Finn Real Estate Firm-Receptionist/ Administrative Assistant

●Distributed all correspondence to appropriate agent

●MLS Program and Scheduled Calendar for appointments

●Renovations/managed office

●Assisted Broker and real estate agents

Education

2000-2002, Miami-Dade College, Miami, FL

1996-1999, Westside High School, New York, NY

Skills

Organized Detail Oriented Motivated Multitasker

Excellent written and verbal communication skills

Experienced Professional in all Administrative and Clerical Procedures

Operate / Maintain Office equipment – Computer, Fax, Copiers, Printers, Telephone Systems Hardware/Software

PC/ Mac Systems Efficient -Microsoft Windows Office/365 Word, Excel, Outlook

Natural Insight, Sell Pro, Zoom Meeting

Bilingual English and Spanish

References

Available upon Request

Contact this candidate