PERSONAL DETAILS
Date of Birth: **th December, **79
Citizenship: Morocco
Gender: Female
Marital Status: Single
Availability: Immediate
ACADEMIC AND PROFESSIONAL ATTAINMENT
-2003 – 2005: Diploma in Agricultural Technicality from ITA, Rashidya, Morocco.
-2000 – 2002: Post-High School Studies in Economic Sciences at University of Moulay Ismail, Meknes, Morocco.
-High School (equivalent to Baccalaureate) in Experimental Science, Meknes, Morocco.
LANGUAGE SKILLS
-Arabic (Native)
-French (Fluent)
-English (Good)
SUMMARY
A general administration and sales support with over 10 years of professional experience in various types of services including material handling & sales, hotel & restaurant management, customer services, sales & marketing for retail business stores and companies.
OBJECTIVES
Seeking an opportunity where I can use my skills that gained through my career to bring effectiveness and acquire new ideas that will be useful in my future undertakings.
DETAILED WORK EXPERIENCE
The British Donner Kabab Restaurant – RAK, UAE
October 2016 – Present
Team Supervisor responsible for monitoring and instructing the shift service team, responsibility includes seeking the customer feedback on the service, activities inducting but not limited to the following:
-Assist in the preparation of daily reports, menu planning worksheets, storage requisition, etc.
-Prepare and maintain records and inventory controls.
-Complete production sheets in absence of manager.
-Ensuring safety, health, quantity and quality requirements are implemented and met.
-Operate electronic point-of-sale equipment.
-Organization and directing of team individuals.
-Help training personnel on procedures and functional requirements.
-Identify and solve problems.
Ramada Hotel & Suites – Ajman, UAE
October 2014 – September 2016
Waitress Arabic speaking assigned in Ramada Ajman’s KING’S GRILL restaurant, handling team and looking after the buffet items and customer requirements and feedback.
Intelligence HR Group – Casablanca, Morocco
April 2012 – September 2014
Administration and HR activities support staff, the activities included contacting clients and scheduling of meetings.
La Clementine Company – El Jadida, Morocco
April 2008 – March 2012
Quality control technician looking after the agricultural products quality and packing facilities as a part of our company quality management system.
Agadex Company – Agadir, Morocco
June 2006 – March 2008
Sales supervisor and administration support staff.