Administrative Assistant Microsoft Office

Linda Muscolino ** Summit Street Ivoryton, CT ****2

860-***-**** *********@***.***

~ Experienced and Organized Administrative Office Professional ~

PROFILE

Adept at providing executive-level administrative support with a strong ability to multitask and prioritize workload. Detail-oriented, accurate and focused; possess effective communication skills. Excellent interpersonal skills developed from working with broad diversity of populations. Ability to anticipate and identify needs with capacity to meet deadlines. Team player; also possess competence and confidence to work independently. Skilled in Microsoft Word, Excel, PowerPoint, and Outlook; internet savvy.

CORE SKILLS

Payroll

Reception

Generating Reports

Accounts Payable

Accounts Receivable

Organizational Skills

Event Planning

File Maintenance

Mail Processing

Record Keeping

Typing 55 WPM

Customer Service

Human Resources

Office Supplies

Data Entry

EMPLOYMENT HISTORY

PCI Medical – Deep River, CT 5/04/2015 – 8/19/2015

Administrative Assistant

oVerified and set up Sales Orders

oEntered Sales Orders into database (Sage) system

oCustomer Service – directed calls to appropriate department, answered e-mails from customers

oCollections – Contacted customers concerning overdue invoices

oDirected telephone sales orders to appropriate person in Sales Department

Eversource – Berlin, CT (Synectics, Inc. Agency – Chicago, IL) 7/21/2014 – 8/29/2014

Time sheet Processor (Contract)

oCompiled and entered all Tree Crew timesheets

oRan reports and proofed against time sheets

oCompared Time sheet information with invoices

MedOptions – Old Saybrook, Ct (J. Morrissey Agency – Htfd, CT) 3/25/2013 – 4/11/2013

HR Assistant (Contract)

oUsed ADP Human Resources & Payroll system, processed payroll changes

oSubmitted payroll change approval letter to employee, manager, personnel and payroll

oAnswered telephones, obtained information and directed calls to appropriate personnel

oSort and delivered incoming mail

Hospital for Special Care/Satellite Office Hartford, CT 8/1/2011 – 4/10/2012

Administrative Assistant

oScheduled clinical staff for three daily shifts, problem solving and interacting with clinical staff

oMaintained information on Optimizer (scheduling software)

oTimekeeping, Processed PTO requests & Peer Exchanges

oPerformed various administrative duties, scheduled meetings & annual job evaluations, typed reports created spreadsheets using Excel software.

Linda Muscolino 860-***-**** *********@***.*** page 2

EMPLOYMENT HISTORY (continued)

Travelers Insurance Hartford, CT 1996-2010

Sr. Administrative Assistant (Personal Insurance) 6/01/ 2002 – 11/05/2010

Administrative Assistant III (Commercial & Property Claim, MCU) 10/17/1996 – 6/01/2002

oAdministrative support for Dept. VP and Direct Reports

oResponsible for Personnel changes in PeopleSoft & department contact person for HR/payroll issues

oEntered Job Requisitions; Scheduled interviews and managed entire process

oTravel Arrangements; Audited, processed and submitted expenses

oDaily management of VP calendar; scheduled meetings in-house and off-site

oProcessed and orientated New Hires, Transfers and Consultants

oManaged setup of work areas, including ordering & installing of equipment and software

oCompiled and organized information and submitting in a specific report format on a monthly & biweekly basis

oInteracted with IT and purchasing when ordering equipment, software and office supplies

oOrganized in-house meetings and conference calls, also off-site (contacting outside locations) meetings and conference calls

oDeveloped and edited PowerPoint presentations, organization charts and scorecards

oSet up office space for Telecommuters (equipment, business telephone, DSL, furniture, etc.)

Accomplishments:

Ten years successfully managing, in a timely and efficient manner, the on-boarding of New Hires, Transfers and Consultants; including, but not limited to, the setup of employee’s work area, ordering and installation of equipment and software, activating company ID and system access, furniture and office supplies.

Organizing an offsite staff meeting for 100+ people. Located, toured and booked facility. Worked with on-site meeting coordinator to secure needed work space, conference rooms, equipment, and flipcharts and catering.

Worked with Corporate Staffing for 18 months setting up interviews with external job candidates and a panel of hiring managers from different departments. Involved setting up interview schedules with panel of hiring managers, coordinating it with candidate’s availability and distributing interview schedule, resumes and other pertinent information to hiring managers and candidates; reserving conference rooms.

EDUCATION & PROFESSIONAL DEVELOPMENT

Middlesex Community College Middletown, CT – Courses: Microsoft Office, Shorthand, Desktop Publishing, Business Management = 12 credit hours

Skillsoft Online Learning: Microsoft Word 2010 & 2013, Excel 2010 & 2013, PowerPoint 2010,

Outlook 2010 & 2013, Quickbooks 2013

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