Neethu Alex Roche Email: ac3p2r@r.postjobfree.com

Cell: 479-***-****

PROFESSIONAL SUMMARY

A career spanning more than nine years including seven years in Business Application Software Development using IBM Mainframe.

Worked as Programmer Analyst II in FIS Global Information Systems in Chennai, India from Jan ’14-May ‘15

Worked as Software Consultant in Edward Jones Information systems in St.Louis, MO from Feb ’12-Jul‘12.

Worked as a Senior Software Engineer and a Team Lead in Patni Computer Systems Ltd., Chennai since June’04 till October ‘09.

Undergone training in Mainframes in Patni computer systems, Chennai from Jan '04 to May '04.

Worked as Quality Assurance officer for Dell Call quality management with Allsec Technogies Limited from Nov ’02 to Apr ‘04

Global work experience of 24 months – Worked as Onsite Coordinator at the Client location in Shelton, CT, USA, from Nov 2006 to Oct 2008.

Received a 'Valuable contribution Award' from Patni for contributions made towards Belk Promo processing.

Undergone training in Systematics products – GN Architecture, IMPACS, Savings/Time.

Extensively worked in Financial Services for GE Money Bank’s Private Label and Dual Credit Cards.

Good Experience in handling all the stages of full life cycle project including Requirement Gathering, Design, Coding, Testing and Release.

Expertise in developing applications using COBOL, JCL, CICS, ADS/O and VSAM.

Proficient in writing application programming for accessing DB2 and IDMS database.

Strong experience in using Expeditor for testing the batch programs.

Expertise in using Configuration management utilities like Visual Source Safe.

Proficient in TSO/ISPF and in using IBM utilities like SYNCSORT, DFSORT, ICEMAN, etc.

Strong Production support skills. Have resolved critical issues in minimum turnaround time.

Efficiently used CA7 and APC for job scheduling and monitoring.

Six sigma Green belt certified and well exposed to the Quality Assurance procedures of CMM model and ISO Quality Standards.

SKILL SET

Programming Languages : COBOL, CICS, JCL, REXX, VSAM, Easytrieve

OS/Environment : OS/390, MVS

RDBMS/DBMS : IDMS, DB2

Tools : File-Aid, Expediter, Endevor, Clist, TSO/ISPF

PROJECT EXPERIENCE

CLIENT: CITI FINANCIALS Jan ’14 – May ‘15 Location: CHENNAI, INDIA

FIS Global Business Solutions is an international provider of financial software. FIS provides payment processing and banking software, services and outsourcing of the associated technology to Citi Financials.

PROJECT: Systematics Base Support Jan ’14 – Dec ‘14

Developer

The systematics Base development team involves in developing various regulatory, correction and enhancement RSEC’s raised by the client.

Responsibilities

• Worked mainly as an IMPACS resource on the IMPACS Development and maintenance team which involved development, Unit testing, File Fixes and File validations.

• Involved in ALS CAP team with Retrofits, CAP Development and Unit testing.

PROJECT: BancLine - Secure CD Conversion Jan ’15 – May ‘15

Responsibilities

• Involved in the initial stage of the project and handled the data and report mapping in order to convert the existing secure CD projects in Bancline application to retail bank ST Product processor. This consisted of analyzing the existing reports in the old systems and determining if there is a corresponding ST reports that can replace it, customizations that may be needed to the report identified or a totally new report in some cases.

CLIENT: EDWARD JONES Feb ’12 – July ‘12

Location: ST.LOUIS, MO

Edward Jones is a financial services firm serving clients in United States and Canada, focusing solely on Individual Investors and Small Business Owners. The firm has a unique business model of one financial advisor per office offering personalized service.

PROJECT: System and File controls

Developer

Edward Jones information system utilizes the system and file controls to preserve and strengthen the individual investor relationship. System and File controls aid in protecting the financial exposure of the firm due to market loss and regulatory requirements and aid in ensuring client data is accurate, complete, and processed timely.

Responsibilities

• Analysis of the Business requirements and preparing the Design Document and Functional Specifications.

• Checking and monitoring the status of the project and weekly status reporting to clients.

• Involved in the coding and unit testing of the software components using COBOL, JCL and DB2.

• Developed and modified COBOL programs to perform System and File control functionalities.

• Used COBOL programs to access and update the DB2 tables and also create reports.

• Handled Change Requests to accommodate changes in existing JCLs, Parms and COBOL programs to implement the reconciliation process

• Conducted quality assurance reviews to ensure adherence to established File control testing standards.

• Handled Production support of the projects after implementation.

PROJECT: Transitional Representative Fix

Developer

Edward Jones provides a transitional representative to any branch office where the financial advisor quits or goes on a long leave. These transitional representatives, though perform the role of a financial advisor till the new financial advisor can take up the role completely, have totally different access levels and rights at the branch office as well as at the headquarters level. The fix involved how the transitional rep would appear on their Web application under various scenarios.

Responsibilities

• Analysis of the Business requirements and preparing the Design Document.

• Involved in the coding and testing of the software components using COBOL, DB2 and MQ Series.

• Modified the online programs to add the new functionalities for Transitional Representatives in the Web application.

• Extensive testing of the web application in conjunction with the HR Department.

PROJECT: Employee Summary Sheet

Developer

Edward Jones organizes various corporate retreats in exotic locations to enable well performing Financial advisors to meet the company’s top people. Summary sheets showing the employee’s Personal/Branch/Accomplishment details are distributed so that the managers know their financial advisors before meeting with them. The same functionality needed to be extended to meet potential investors. This required changing the summary sheets to remove some personal details such as family as well as company sensitive data and Dollar values.

Responsibilities

• Analysis of the Business requirements and preparing the Design Document.

• Modified the online program to add a new option showing only Custom summary details for each employee on the CICS screen.

• Tested the new functionality using DB2 and CICS.

• Prepared functionality document to share with the future Production Support and the travel department who initiate the request.

• Worked with the travel department to provide them with the custom details of all employees attending the upcoming corporate retreat to meet potential investors.

CLIENT: GE CORPORATE Nov ‘08 – Oct ‘09

Location: CHENNAI, INDIA

PROJECT: CPARS

Developer

Corporate Payroll Accounting and Redistribution System or CPARS, as it known as, is responsible for processing the payroll for GE employees in multiple locations. The system has now been converted to Peoplesoft with a small section still remaining in Legacy systems. The System receives Payroll files twice every week and sends it through a series of validation before passing on the processed details to the Peoplesoft database. CPARS also has special processing every month and for the holidays.

Responsibilities

• Analysis of the Business requirements and preparing the Design Document and Functional Specifications.

• Estimation of each of the components in the component list.

• Checking and monitoring the status of the project and weekly status reporting to clients at Fort Myers, FL, USA

• Involved in the coding and unit testing of the software components using COBOL, JCL and also accessed IDMS database though ADS/O screens.

• Developed COBOL programs to run the PayCalc process and create various new reports.

• Used COBOL programs to access and update the IDMS database during and after the paycalc processing.

• Worked on implementing changes in the existing ADS/O screens for larger and/or newer data.

• Worked on coverting to a newer version of COBOL resulting in huge savings in Compiler charges.

• Handled numerous Change Requests to accomodate changes in existing JCLs, Parms and COBOL programs to add/delete paycodes, Paymaster/Payroll numbers, ledgers etc.

• Prepared Test Plan, Test scripts and Test conditions for system and Integration testing.

• Conducted quality assurance reviews to ensure adherence to established testing standards.

• Conducted Peer Reviews for other enhancements

• Acted as a release coordinator and supported the systems during implementation for each development release.

• Worked as Secondary On-Call person for the Production support. Used C-7 screens for Job monitoring.

• Maintained the defect/Abend logs properly and prepared the traceability matrix for review and sharing with teammates as part of defect prevention.

• Provide Technical support to the team members.

CLIENT: GE CAPITAL FINANCE June ‘04 – Oct ‘08

LOCATION: SHELTON, CT, USA

GECF is in the business of providing credit cards and other related financial services to leading retailers across the US and Canada. These services span the entire range of own-label credit card processing services ranging from receiving and processing credit-card applications to generating invoices and processing accounts receivable.

PROJECT: Settlement Processing System

Developer June ‘04 – Oct ‘06(Chennai, India)

On-Call Production Support, Onsite Coordinator, Team Lead Nov ’06 – Oct ‘08(CT, USA)

Settlements act as a front end collecting and processing mechanism for sales and returns transactions happening at retail stores across US and Canada. All the transactions from all the retail stores are grouped and transmitted to the settlements for processing. The transactions are validated thru preprocessing and Transaction Management system (TRAMS). Business sets up the parameters on the merchant banking system (VISION PLUS TOOL). The transactions will be processed through the merchant banking system for Discount, commission, royalty, reserves, promotions etc. The system then settles the merchant after discounts/commission through ACH or wire funding methods. Settlements also post the sales and returns to receivables system, which owns the cardholder database. Ledgering and reporting is being taken care by settlements system for business verification. Chargeback processing i.e. dispute to the transactions are also handled. Some of the electronic reports are sent to the client as a proof of funding.

Responsibilities

• Requirement analysis, Design development, Coding, Unit Testing and Integration Testing, Implementation and Documentation.

• Used COBOL to develop programs to update the data in ADS/O and CICS screens after the batch processing for each day.

• Developed programs to access IDMS database for acquiring data for batch process.

• Developed programs to handle large data using VSAM files.

• Made changes to ADS/O screens to accommodate new promotions for clients.

• Worked on various kinds of file transfers including NDM and FTP.

• Development of Test Plan, test scripts and conditions for system and Integration testing to support changes across any/all other systems.

• Application maintenance and Production support.

• Analysis and resolution of performance issues.

• Exclusive Testing support for large clients to accommodate file as well as field changes.

• Mentoring other team members in functional/ technical aspects.

As Onsite Coordinator

• Coordinated between onsite & offshore teams in understanding the enhancements.

• Participated in preparing estimates and distribution of work with project manager

• Involved in resolving technical issues faced during the implementation.

• Involved in Disaster Recovery Exercises and Testing.

As Team Lead

• Lead the team of 4 members & was responsible for onsite – offshore coordination.

• Responsible for Allocation of Work, Quality Check and Time Reporting.

• Provided functional and technical expertise to peer team members.

PROJECT: REMITTANCE Nov ‘06 – Oct’ 08

Developer/On-Call Production Support, Onsite Coordinator, Team Lead

Remittance system is a unit of the GE Capital finance and is responsible for Payment processing. When a customer pays his credit card bill (after receiving his statement), for the purchase he has made over the last month, it is called payments and it comes to remittance. In Remittance, we process and send it to Receivables for posting into customer’s accounts. The objective of Remittance on-call support is to assist the client in the maintenance of the Remittance application with on-call production support, system maintenance and performance tuning.

Responsibilities

• Application maintenance and Production support.

• Analysis and resolution of performance issues.

• Used COBOL, JCL and VSAM to run Payment processing.

• Developed COBOL programs to access IDMS database and update ADS/O screens.

• Worked on various kinds of file transfers including NDM and FTP.

• Mentoring other team members in functional/technical aspects

• Participated in preparing estimates and distribution of work with project manager

• Onsite – offshore coordination.

• Responsible for Allocation of Work, Quality Check and Time Reporting.

• Provided functional and technical expertise to peer team members

• Setting up test environment and testing the data for new clients

PROJECT: REPORTING Nov ‘06 – Oct ‘08

Developer/On-Call Production Support, Onsite Coordinator, Team Lead

IDS Reporting is a back end reporting system and generates various reports with varying frequencies such as daily, Weekly, Monthly and Yearly. It also has an online system, the Client Management Reporting (CMR), which is a collection of receivables reporting information. Reporting is also responsible for Non-Mon handling and legal retention. It also has several customized reporting for clients such as Belk and HBC.

Responsibilities

• Application maintenance and Production support.

• Developed COBOL programs to access and update the IDMS database and ADS/O screens for CMR.

• Used JCL and COBOL for Non-monetary transactions processing.

• Worked on various kinds of file transfers including NDM and FTP.

• Analysis and resolution of performance issues.

• Manual processing and upload of Non-monetary data based on Client Requests.

• Mentoring other team members in functional/technical aspects

• Onsite – offshore coordination.

• Responsible for Allocation of Work, Quality Check and Time Reporting.

• Provided functional and technical expertise to peer team members.

EDUCATIONAL QUALIFICATION

Bachelor of Engineering (B.E) in Instrumentation and Control from University of Madras (1998-2002) with 72.76%.

Completed 10+2 in 1998 with 90%

Completed Standard 10 in 1996 with 86%

PERSONAL DETAILS

Date of Birth : 23/04/1981

Marital Status : Married

Passport Number : K0847542

Visa Status : EAD Valid until Jan 2019

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