Certified FileMaker Pro developer with experience developing client-server, web portal, web direct, and mobile solutions for Insurance, Medical, Aviation, Advertising & Print Media, and small business. My project management skills combined with a proficiency in business analysis are fundamental to providing high quality solutions. I maintain a customer-centric focus to achieve quick iterative development cycles that deliver value. I don’t stop at my first idea; I push forward to my best idea.

System Development using FileMaker 15

Business Analysis

ERD & Logical Schemas

UI Prototyping with FileMaker

Mobile Application UAT

Professional Experience

SR. FILEMAKER DEVELOPER, PAR TECHNOLOGY, INC BOCA RATON, FL - DEC 2016 – PRESENT

Agile Product Owner working with the User Experience team by building an iterative prototype to prove the planned design of an Enterprise SaaS solution for HACCP Food Safety compliance. Responsible for building and maintaining an interactive prototype of the enterprise solution as well as documenting the requirements and workflow of the solution. Actively using FileMaker Pro 15 for business concept prototyping and interactive requirements elicitation.

Skills: FileMaker Development, Business Analysis, Salesforce Reporting, Prototyping, ionic viewer

SR. CONSULTANT, LIBERTY POWER CORP (CONTRACTOR) FT. LAUDERDALE, FL - SEP 2016 - DEC 2016

Business Analyst working with Project Management Office on special projects for Electric and Natural Gas sales in de-regulated energy markets nationwide. Responsible for process documentation, requirements elicitation, and SCRUM team participation in all agile activities.

Skills: Business Analysis, Salesforce Reporting, Project Coordination with external teams

SR. BUSINESS ANALYST, DATAMYX,LLC BOCA RATON, FL MAY 2015 - SEP 2016

Sr. Business Analyst responsible for requirements gathering and documentation of business process on various projects targeting product development in new business verticals. Assisted project manager with meeting organization and action item follow-up. Performed research with the product team to define vendor inputs into the Datamyx product catalog. Responsible for entering application development requirements into Axosoft ticketing system.

Project: Assisted GM of Digital vertical and App Dev team with a project targeting middle-market advertising on mobile devices. The project activity involved capturing requirements for enhancements to an online point-of-sale system and integration with a 3rd party vendor of mobile ad click-through.

Project: Assisted team with a high-visibility project that was aligned with the company’s strategic plan for its Auto vertical. As the Sr. Business Analyst, I worked with each department from general manager to operations, product team, data team and app dev capturing requirements and documenting the business processes for each of the product segments. The new data products are scheduled for release in the first quarter of 2016.

FILEMAKER DEVELOPER, TEXAS MEDICAL LIABILITY TRUST, DEERFIELD BEACH, FL - SEP 2009 - MAY 2015

Systems developer responsible for FileMaker development designing Insurance products for Underwriters and Insurance Agencies. Tasks included business analysis, database schema design, data modeling, user interface development, custom function design, scripting, and plugin development. These duties helped support a production system with a multi-million dollar book of business on a FileMaker 12 client-server solution. Conversion tasks to upgrade to FileMaker 14.

Project: Led development of an existing Claim system in order to capture all of the business critical processes identified by claim department users which were then defined as specific requirements via user stories for implementation into an updated client-server solution. As the Sr. FileMaker developer on the project, I implemented the planned solution in a new version of FileMaker, FileMaker Pro 13.

Project: Developed a multi-carrier, multi-coverage quote system for Executive Lines. By using FileMaker Pro and custom built web services we implemented a solution to show price comparisons of insurance products across multiple carriers with the option to purchase insurance policies online. This system supported $750k in booked premium within two years of its implementation.

Project: Developed an XML data transfer process that was modeled after insurance industry standard ACORD XML for Dental Professional Liability and Allied Health coverage which provides transactional information about New Business, Renewals, Cancellations, Mid-Term Changes and Reinstatements. The monthly production data is then made available via a data-driven dashboard.

BUSINESS ANALYST, CISCO SYSTEMS (GGSG), RALEIGH-DURHAM (RTP), NC AUG 2007- SEP 2009

Business Analyst with shared data analyst duties within a business development team for Cisco’s Global Government Solutions Group. Prepared financial reports, executive summaries, and bid proposal status reports based on requirements derived from each team. Report content was then queried from multiple systems and prepared for distribution to the executive team.

Project: Tracked requirements for proposal and product funnel application used by the Cisco’s GGSG. Entered requirements, test plans, and bug reports into a JIRA-based tracking system. Met weekly to run through open issues with development teams.

Project: Developed a technical wiki for Cisco engineers in the APAC region using Atlassian’s Confluence collaboration software. Captured technical guides and internal articles to assist engineers and technical installers with specifications and product family history.

Education

Nova Southeastern University in FL M.S. Managed Information Systems with Business Intelligence - Currently Attending, est. graduation year 2018

Barry University in FL - B.S. Information Systems - 2003-2005

Miami-Dade College in FL - A.A. Electrical Engineering

Certification

FileMaker 9 Certification (May 2009)

FileMaker 15 Certification ( Test Scheduled for Jan 2018)

Certified Scrum Product Owner (Sep. 2017)

Skills

FileMaker Pro 15 & FileMaker Go

FileMaker 15 Server

FileMaker WebDirect

FileMaker Plug-Ins (3rd Party and Custom)

Systems Analysis

Business Analysis

Project Management & SDLC

Agile Development (XP, SCRUM)

User Story Writing

Technical Writing & Document Standards

Business Intelligence

Ionic Viewer for wireframes

iRise Prototyping

SQL Queries (T-SQL,SQL)

Reporting with Crystal Reports 10

MS Excel & MS Access

Web Services & APIs

Data Driven Dashboards

XML / JSON Data Transfer

ACORD XML (Dental Professional Liability)

Javascript & Groovy 2.0

Atlassian Confluence & JIRA

Team Foundation Server

WordPress

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