Eve Rubillos US Contact: 202-***-**** / 703-***-**** Preferred Contact :

ac3oxj@r.postjobfree.com

13+ years IT experience in customer service, software development, supply chain/asset management industries.

PROFESSIONAL EXPERIENCE

Sr. Technical Analyst - OpenText, March 2015 - December 2017, PHILIPINES

● Certified KCS contributor

● Systems management, analysis and support in Enterprise Information Management

● Troubleshooting, identifying bugs, creating feature requests, installations, upgrades, system presentations

● Content Server, xECM, Records Management, OTDS, Transmittals, Enterprise Connect, Application Governance

● MSSQL Server+, IIS+, ORACLE+, Tomcat, Javascript, HTML, VMWare, Data Analysis, JIRA IT Business Analyst - Pourshins/Supplair, July 2011 - September 2012, USA

● Managed transactions, reports, error handling, SAP WM maintenance, process documentation in Airlines Supply Chain and Asset Management.

Projects: ERP Installation (Atlanta, GA, Reston, VA) Responsibilities: Business Analysis, ETL, ERP installation and configuration, warehouse management systems, end user training and support. Application and Database maintenance and support

● MSSQL Server 2000, IIS, DTS, ORACLE9i, TOAD, SQL, Data Analysis, ANSI X12 EDI, JIRA Content Manager / SPM - Gategroup, July 2005 - July 2011, USA

● Promoted from content specialist in Airlines Supply Chain and Asset Management

● Lead role in generating forecasting reports for a team of six

● Managed customer accounts, purchase orders, inventory analysis, web application

● Managed Customer Bill of Materials, demand planning, forecasting, user support & training.

● Managed quality control testing, business requirements, reports development

● MSSQL Server 2000, IIS, DTS, ORACLE9i, TOAD, SQL, Data Analysis, JIRA Sr.Operations Programmer Analyst - ePLDT - Vocativ, May 2002 - September 2004, P HILIPPINES

● Promoted from programmer analyst. Lead role in operations management analysis (scheduling, forecasting)

Projects: Call Tracker tracks call indicators, attendance and schedule, HR Web Application

● MSSQL Server 2000, IIS, Dreamweaver, Fireworks, ASP, Javascript, HTML, Data Analysis Technical Support - Unified Softworks Inc., May 2000 - March 2001, PHILIPPINES

● Projects: 3M Philippines Inc. Database & Technical Resource Personnel EDUCATION

● Master of Science, Computer Science - MUM 2008 USA

● Certificate, Health Information Technology ( in progress) - NVCC 2012 USA

Cerner, Meditech, Healthcare Information Systems, Healthcare Information Management

● Bachelors Information Technology - AMA 2000 Philippines AFFILIATIONS / ORGANIZATIONS

HL7 International, EHR Interoperability, PADI

Reston Hospital Volunteers, Reston Interfaith

The Coptic Orphans, The Lost Dog and Cat, Project Pearls

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