Career Summary

A results oriented, hands-on human resources professional with more than ten years of experience directing and coordinating HR priorities and strategic objectives in diverse industries. Management style strongly emphasizes teamwork, creativity, and empowering people. Experienced in:

Recruiting and Hiring

New Hire Orientation

Benefits Administration / 401K / 403B Administration / Worker’s Compensation Administration

FMLA Administration / FLSA Compliance / ADA and EEO Compliance

Training and Development / Team Building / Mentoring / Coaching

Unemployment Benefits / Terminations

Payroll Administration / Compensation / Developing Performance Evaluation Systems

Professional Experience

Christ Community Health Services, Memphis TN

A healthcare agency that provides health, dental and pharmacy services with multiple locations in the Mid-South area.

Human Resources Manager, 2015 - 2017

Provided strategic planning, compensation, benefits, employee relations, training and development, and compliance of all local, state, and federal employment laws as well as the appointment of the center's HIPAA Privacy Officer.

Continually aided and advised management on interpretation and application of personnel policies and practices.

Managed the day-to-day departmental operations including Workers Compensation Claims, tracking of vacation/sick leave, benefits administration, and employee relations.

Developed an in-depth personnel evaluation system - implemented a pay for performance system based on consistent performance evaluations.

Streamlined the On-boarding process which reduced the wait time to fill a position by 30% percent.

Coordinated a Structured Monthly New Hire Orientation which increased retention by 25%.

Implemented a Monthly Employee Appreciation Orientation for employees who had been employed with the organization for twelve months or more which reduced the turnover rate by 20%.

Instituted a Recruitment strategy to attract national candidates as well as local candidates.

Participated in the planning of Semi-Annual Employee Appreciation Events with Senior Management.

Conducted daily staff meetings to address staff concerns and training needs.

Organized monthly evaluations of the personnel files to ensure local, state and federal compliance.

Newberry Tanks and Equipment, LLC West Memphis AR

A manufacturing company which builds steel petroleum storage tanks sold across the United States.

Human Resources Generalist, 2013 – 2014

Consulted management on Human Resource processes.

Coordinated with the Company President a comprehensive oversight of compensation program that recruits, retains and motivates employees.

Generated adhoc queries in ADP and Paychex for managers and executives.

Provided Leadership and Vision Planning.

Family Home Health Agency, Memphis, TN

A non-profit home healthcare agency that provides various healthcare services for the residents of the Mid-South area.

Human Resources Generalist, 2002 -2013

Provided Human Capital Management, Workforce Planning, regulatory compliance, FMLA administration, Affirmative Action, Health and Safety Training, Employee Relations, and future growth initiatives.

Worked closely with attorneys in litigations, mediations, and lawsuits involving employees concerning Workers Compensation, Equal Employment Opportunity, 403(B) Retirement Plan, Fair Wage and Labor Practices, working knowledge of employment laws and regulations.

Managed Monthly Payroll of $800,000.

Advised appropriate salary increases to management based on the Performance Appraisal system.

City of Memphis, Ed Rice Community Center, Memphis TN

Community Center that provides a safe and family- oriented environment for various recreational and social activities for the residents of the Mid-South area.

Director I, 2002 – 2002

Effectively managed the Ed Rice Community Center and 20 employees, providing a high level of leadership for staff development and training.

Recruited and trained volunteer coaches, tutors, and parents.

Metropolitan Inter-Faith Association, Memphis TN

A non-profit organization that provides various community outreach services of residents of the Mid-South area.

Human Resources Generalist, 2001 – 2001

Responsibilities included all aspects of Human Resources including compensation, benefits, and employee relations.

Maintained compliance with COBRA. Made payments for insurance, retirement plan contributions, credit union, etc.

International Paper, Memphis TN

The world’s largest paper and forest products company.

Employee Service Representative, 1997– 2001

Researched and analyzed information to respond to internal/external customers’ inquiries.

Conducted prescreening phone interviews, background checks and verified previous employment.

EDUCATION

Strayer University Memphis, TN

MBA in Human Resources Management

University of South Alabama Mobile, AL

Bachelors in Human Resources Management

TECHNICAL TRAINING

ADP Payroll, Microsoft Office Suite, PAYCHEX Human Resources/Payroll, Taleo, Oracle, Lawson

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