Service Office

John B. Murphy

*** **** *****, ******** ** *****

**************@*****.***

Cell # 646-***-****

EXPERIENCE:

Manpower, New York, NY (JP Morgan) March 2016 – Present

Consultant, KYC Remediation

Function as first-level QC, updating and reviewing client files, confirming that all documentation is complete, relevant, current and consistent by making necessary edits.

Analyze collected data and compose “AML Risk Summary” report.

Interface with Front Office, Onboarding and Compliance to obtain information for final approval.

Maintain tracking and stats for managerial reports.

BlackRock, Wilmington, DE/New York, NY 2010 – March 2016

Associate, Trade Operations

Facilitated timely settlement in a wide array of Domestic and Global financial instruments, working hand in hand with five of the largest custodian banks.

Daily reconciliation with custodial reports and trading desk to monitor and settle Pools and research breaks using EPN notifications.

Issue and resolve claimable events in our client portfolios. This includes an analysis into trends, then working with the different departments in operations to prevent them from happening in the future.

Performed deal analysis on failing transactions with custodians and counterparties leading to client overdrafts.

Serve as liaison between custodian banks, the dealer community, and portfolio managers.

Perform training across BlackRock Offices with regards to DTC and Federal Reserve Bank regulations.

Worked on special projects as assigned by management to create better controls and automate processes.

J P Morgan, New York,NY 2000 – 2009

Associate, Investment Banking

Structured Finance Middle Office (8/04 – 10/09)

Responsible for establishing and maintaining controls around the closing and settlement of structured transactions by working closely with the Custody team.

Interacted with Structuring Team, Traders, Trade Capture, Sales, Compliance, Financial, Legal, Accounting, Confirmation and Settlements to ensure all operational components are adequately booked in the firms risk management systems.

Managed preparation and substantiation of Monthly P&L Credit Hybrids.

Performed deal analysis on Structured Credit products including CDO, Repack, Alternative Investments and Credit Hybrids.

Daily reconciliation of 9 CDO warehouses to Trustee reports, Wall Street Office and in house systems and produced daily PnL reports that were disseminated to Front Office and Asset Managers.

Collected and reviewed all documents required for the settlement of loans (Funding Memos, Assignment Memos, Credit Agreement, Purchase/Sale Agreements, and Trade Confirmations).

Worked with Secondary Loan Trading and Asset Managers to ensure timely settlements of trade loans.

Assistant Vice President, Client Service Officer National Markets, Investor Services (11/02 - 8/04)

Delivered client service JPMorgan's top tier revenue public and corporate pension and fund clients.

Managed all aspects of custody and fund service delivery including global trade settlement, accounting report deadline/accuracy, electronic data delivery systems, performance/compliance, security lending issues.

Developed and managed service plans with numerous internal service partners across custody and sales.

Assistant Vice President, Investor Services, Treasury & Securities Services (3/00 – 11/ 02)

Managed a Global Custody team of 11 Client Service Officers /Settlement Specialists who serviced Investment Management clients with net assets of $65 Billion. This team was structured to handle settlement in a wide array of global and domestic financial instruments especially Fixed Income, Euroclear, Local markets, and emerging markets.

Prepared daily MIS reports on all Risk indicators to limit exposure to clients and firm.

Strengthen relationships with Investment Managers by establishing lines of communication with upper management about their needs and how the bank can provide better service.

Acted as a focal point for clients on all inquires about market changes, taxation practices, and general settlement inquires.

Leadership and development of staff, including coaching, objective setting, delivering performance appraisal, recruitment and developing training plans.

Worked closely with Relationship Managers and various other groups to develop new business opportunities.

Credit Suisse Asset Management, New York, NY 1998 - 2000

Settlement Control Specialists – Team Leader (recruited to JPM by former manager at CSAM)

Coordinated with the Derivative desk on the settlement of all derivative products across domestic and international accounts.

Managed the settlement of all currency spot and forward trades across domestic & international accounts.

Monitored and transmitted forward trades via CrossMar, equity trades via OASYS

Ensure timely settlement of all trades.

Managed Mortgage Back Securities settlement, including TBA’s and Pools. Responsible for pool verification with brokers and input to BEAMS.

Sent and monitored ISITC transmissions through SWIFT.

Informed brokers of incorrect and missing confirms to ensure affirmation rates are met and the timely settlement of trades.

Verification of overdrafts and following through on fail trades.

EDUCATION: Pace University, New York, NY

Major: Finance

COMPUTER SKILLS:

Excel, Microsoft Word, Aladdin, Bloomberg, Reuters, SIDS, Alert, Oasys, Markit, DTCC, Euclid, Knight-Ridder, Nidsport, Portia, Wall Street Office, Loan Net, BEAMS, IMPACT, Crossmar

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