Customer Service Microsoft Office
Resume:
Amber Patenaude
Management/ Customer Service
***************@*******.*** • 363 Otter Haven Rd. • Brandenburg • 40108 •
I am a 28 year old mother and am finally gaining the freedom of all my children going back to school, therefore I am super excited to be returning back to work! I have a very strong work ethic, wonderful customer service skills, and managerial experience. I am seeking a company in which i can grow from within and help to create greater profits. I hope to obtain a career with a company in which i bring value for many years to come. Experience
Warehouse Production
Louisville Packaging
2012 - 2014
* Manufacture and package pallets of freon
* Attended daily safety meetings
* Operated heavy machinery including pallet wrapper, and double lane filling station for Freon DAC cans
* Recieved thorough safety and warehouse safety
* Consistently achieved most product output on a daily basis General manager
Snappy Tomato Pizza
2008 - 2010
* Supervised 20+ employees
* Closed and opened daily
* Managed all employee paperwork and records
* Maintained a computer networking system used for all job purposes including: internet research, scheduling, marketing, inventory etc.
* Verified that prepared food meets requirements for quality and quanity
* Ordered deliveries of supplies based on upcoming projected sales and nightly inventory totals.
* Stock and rotate all food preparation bins, coke cooler, walk-in freezer etc
* Calculated total payments received during a time period, and reconcile this with total sales
*Created weekly employee schedule for 20+employees
* Maintained all up to date material safety data(MSD) paperwork and trained employees with them
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Assistant Manager
Dominos Pizza
2006 - 2008
* Supervised up to 15 employees
* Closed nightly; closing out all books, making and dropping off all bank deposits
* Counted nightly, weekly, and monthly inventories, used PULSE software to input inventory totals
* Used said inventory totals and weekly sales projections to place accurate food delivery order while staying within food cost range
*Handled any customer and/or employee complaints/concerns
* Compiled and maintained all existing and incoming employee and business paperwork
* Created and maintained purchase orders
* Issued receipts, refunds, credits, or change due to customers
* Met specific goals for labor and food cost
*implemented successful marketing strategies
* Used cash register and time delayed safe
Education
Business administration
Mckendree University
August 2011 - October 2013
Student
Meade County High School
August 2004 - May 2007
Obtained high school diploma
Skills
OTHER SKILLS OR QUALIFICATIONS
Strong communication Skills, Costumer service, Management, Staffing,Marketing, Computer networks, scheduling, sales management, ability to adapt and excel in stressful scenarios, Proficient in Microsoft office, Data entry, Conflict resolution, Ability to comprehend and give correct written instructions, Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person, Ability to maintain Cash and food control, Ability to meet deadlines and achieve goals, strong Leadership and motovational skills This resume is made with Resume App
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