James Read

Acworth, GA ***** – 678-***-**** – ac3ov6@r.postjobfree.com – LinkedIn URL

IT Manager Systems & Network Engineer

Virtualization

System Administration

Network Engineering

IT Project Management

Technical Strategy

Conversions/Upgrades

Technical Migrations

Team Leadership

Disaster Recovery

Analytical and strategic leader with extensive experience developing, deploying, evaluating and maintaining systems aimed at improving quality and efficiency.

Skilled in aligning end-user needs with long-term resolutions to complex IT challenges.

Regularly pinpoint gaps and areas for improvement and lead teams to deliver projects and solutions in alignment with business requirements.

Lead projects with great attention to detail, resolving issues in early stages and galvanizing teams while maintaining full transparency on timelines.

Accomplished communicator skilled in building and strengthening relationships across functions to drive cohesive, strategic operations.

CAREER ACCOMPLISHMENTS

Safeguarded information and data by leading system backups and disaster recovery.

Managed teams of up to 25 individuals and led technical projects from conceptualization to completion, achieving optimal results on time and on budget.

Converted 5,000 users to VDI in collaboration with team; directed numerous upgrades, installations, configurations and migrations, ensuring system and network reliability.

Triggered system improvements that boost efficiency and productivity and achieved 100% customer satisfaction by translating business needs into technical solutions.

PROFESSIONAL EXPERIENCE

SITA --- Marietta Ga 10/2017-present

Active Directory Engineer

Part of team that is migrating 4 global forests and 5 domains down to 3 forests. I am also doing Windows Server troubleshooting and troubleshooting AD access issues for Linux Windows and Solaris. There are about 4000 servers worldwide we are moving forests for. I am also Level 4 Tech support for all Windows SQL Server and AD issues

FIRST DATA Marietta Ga 1/2017 – 8/2017

Virtualization Engineer

Part of short-term virtualization project using App volumes from VMware. Set up provisioning machines as well as ensured reliability and functionality of applications by installing and testing them. Conjoined suites of applications for various departments and remote sites, ensuring seamless business operations.

Tracked, diagnosed and resolved virtualization issues and used VMware across four data centers supporting 45,000 users transitioning from fat to thin clients.

HALSKI INC. Gainesville Ga 7/2013 – 7/2016

Senior Systems Engineer

Drove operational success at Longstreet Clinic by managing all servers and providing third-level technical support for approximately 1100 users. Facilitated Endpoint Protection and WSUS as well as application pushes for client updates by installing SCCM infrastructure. Performed multiple upgrades of application servers; created new VMware infrastructure and SAN as well as migrated servers from Xen.

Improved business operations by maintaining all virtualization infrastructures, managing the EMR server, leading Exchange upgrades, performing server upgrades and assisting with vendor needs including JBOSS setup and security, including firewall maintenance.

Maintained integrity and safety of data by managing system backups and disaster recovery including server room generator backup.

Directed all facets of Active Directory including group policies and scripts; steered small Office 365 conversions from managed services email or small Exchange on site servers for customers.

Expanded and upgraded internal private cloud VMware infrastructure for customers and collaborated with team to maintain private cloud infrastructure with a few thousand servers and 150 customers.

TECHEASE INC. City, ST 10/1998 – 6/2013

Senior Systems Engineer

Addressed customer business needs by selling solutions. Planned and executed projects, tactfully outlining project scope and requirements, galvanizing teams, monitoring progress and delivering quality results on time. Led sales, marketing and customer relations initiatives. Hired, trained and led up to 25 individuals, offering guidance and mentorship. Built Linux servers for web site hosting. Developed Internet information server machines for web hosting, client rollouts, router programming, troubleshooting, and repairs of all NOS and client operating systems.

Grew company revenue from $200K to $2M per year.

Continuously achieved 100% customer satisfaction by designing technical solutions to service business needs.

Directed Exchange upgrades, completed P2V of all Exchange servers, upgraded Active Directory as well as migrated all users to new system ensuring seamless client transfer.

Served as IT manager during contract at Sheraton Atlanta, handling all facets of network and related infrastructure; led Active Directory upgrade, Exchange upgrade, WAN design and installation, network rebuilds, server upgrades, and internet access setup.

Ensured error and conflict-free rollouts of applications by collaborating with vertical application companies.

*Prior experience as Senior Network Engineer at Worldwide Clinical Trials, Inc.

TECHNICAL PROFICIENCIES

Operating Systems: Server 2003, 2008R2, 2012R2, 2016 Desktop 7, 8,1 10 Linux- Red Hat, SUSE, Ubuntu

Desktop Packages: O365, Office, assorted accounting, timekeeping, contact management, etc whatever end users need

Networking: Cisco routers and switches, Wireless, VOIP, HP switches, Sonicwall, Barracuda, Juniper, VPN Solutions

Enterprise applications: Exchange, Active Directory, SQLServer, Oracle version 9, Sharepoint, Lync

Storage: HP, EMC, Netapp and NexentaStor

Management: SCCM 2012 R2, SolarWinds, f5 load balancers, PowerShell scripting

Virtualization: Vmware 5.5, 6.0, 6.5, View, Horizon, Vrealize OM. Citrix- XenCenter, Xenapp 6.0 6.5 7.0, XenDesktop 7.0 Microsoft: Hyper-V 2008R2 2012R2 2016

Backup: Backup Exec, Avamar

EDUCATION AND CERTIFICATIONS

DEVRY INSTITUTE OF TECHNOLOGY, Atlanta, GA

Diploma in Electronics Engineering (Dean’s List)

Certifications

Microsoft Certified Systems Engineer (MCSE) Cisco Certified Network Administrator (CCNA) Oracle Certified Network Administrator (OCA) Security+ A+ Certification NexentaStor Certification IBM Hardware Certification LAN Technician Certificate

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