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Customer Service Accounts Payable

Location:
Glendale, AZ
Salary:
17
Posted:
December 12, 2017

Contact this candidate

Resume:

MA. TERESITA A. CABANILLA

**** *. ********** ***

PEORIA, ARIZONA 85831

CONTACT # 623-***-****

Email Address : ac3ote@r.postjobfree.com

EDUCATIONAL BACKGROUND :

- BACHELOR OF SCIENCE IN COMMERCE MAJOR IN ACCOUNTING

SKILLS :

-Skilled in Microsoft Word, Excel, M3, OnQ, MS Outlook and Power Point

-Extremely fast learner

-Personal and professional integrity

-Sound ability to prioritize task for my work effectiveness

-Well experienced in Accounting and Administrative works

WORK HISTORY /EXPERIENCES:

HILTON GARDEN INN - Phoenix Airport North, Arizona

DATE EMPLOYED : July 2017-Present ( Part Time )

POSITION : Accounting Clerk ( Accounts Payable /Front Desk/ Customer Service)

Duties and Responsibilities :

-Prepare reports for weekly and monthly report, place billing and collections calls

-Prepare Purchase order and match to Sales Invoices for reconciliation

-Recording cash receipts and cash deposits

-Answers customers inquires

-Prepare invoice deductions if necessary and prepare accounts payable check

-Print out accounts payable report and maintain accounts payable file as well

-Back up payroll clerk as needed

-Do Inventory Audit for several clients as per advise

-Reconciles processed work by verifying entries and comparing system reports to balances

-Charges expenses to accounts and cost center by analyzing invoices/expenses reports, recording entries

-Maintains accounting ledgers by verifying and posting account transactions

-Additional duties as assigned by the Finance Controller

MTAC ACCOUNTING MANAGEMENT AND CONSULTANCY SERVICES ( Manila Philippines )

DATE EMPLOYED : November 2012-May 2017

POSITION : Accounting Officer ( Accounts Payable and Accounts Receivable

Duties and Responsibilities on Accounts Receivable:

-Responsible to report and monitor the weekly and monthly reports for accounts receivable and process volumes of basic receivables invoice, post and reconcile batches research and resolve customer issues

-Prepare aging reports, place billing and collection calls

-Contact clients to help resolve payment issues and monthly closing report

-Received collected customers payment and post amount paid to their individual filing accounts

-Locates and monitor overdue accounts using computer and a variety of automated systems

-Locates and notifies customers of delinquent accounts by email, telephone to solicit payments

-Confers with customers via telephone and determine reasons for overdue payments and to review the forms of sales service or credit contract

-Performs various and administrative functions for assigned accounts such as address changes and purging the records of deceased customers

-Arranges for debt repayment and as stablishes repayment schedules, based on customer financial situations or status

-Advices customers of necessary actions for debt payment to resolve the payment issues of monthly closings report

-Review status of delinquent accounts daily and initiate collection action by contacting customers

-Persuades customers to pay amounts due and payable in a timely manner

-Responsible to communicate with Financial manager to ensure that the due dates is not adversely affected by our clients on accountable issues

-Support activities related to receivables/payables receipts

-Additional duties as assigned by the Finance Manager

Duties and responsibilities on Accounts Payable :

-Performs research and analysis to resolve payment issues and communicates with them

-Contacts customers to verify payments to reconcile for their outstanding accounts

-Maintain accounting documents retention through efficient and accurate filing practice

-Responsible to check and approved all vouchers for payments

-Prepare invoice deductions if necessary and prepare accounts payable check

-Answer all customers regarding on accounts payable inquiries

-Analyzes customer accounts and negotiate extended terms with client cash is restricted

-Print out accounts payable report and maintain accounts payable file as well

-Assist monthly closing report and special project as requested

-Conduct periodic reconciliations to all accounts to ensure the accuracy

-Match purchase order receipts with invoices and provide data entry and file documents as well

-Comply with local government reporting requirements and manage payment of local sales

ASIA TRAVEL Philippines Inc. ( Booking and Reservation for Inbound and Outbound/ Travel Agent ) ( PASIG CITY, PHILIPPINES- Singapore Base Company )

DATE EMPLOYED : June 2007- October 2012

POSITION : ADMINISTRATIVE/ACCOUNTING OFFICER/CUSTOMER SERVICE

Duties and Responsibilities on Administrative Officer :

-Responsible on the employees benefits and compliance to regulatory concern

-Policy development, documentation and employees needs assessment and training and coordinate employees events such as employee recognition, Holiday events company anniversaries and the like

-Advise and enroll employees upon eligibility for benefits program, notify employees of any plan changes like lenses, frames, scholarship, health insurance and the like

-Responsible for preparing confidential reports and conducting and performs a variety of routine activities and performing basic data entry

-Perform monthly Human Resources reports as well as manage and follow up trends of HR Key Performance Indicators ( KPI’s ) transactions related to new hire, transfer, compensation changes and termination.

-Perform employee letter to employees, also deliver and assist and on boarding efforts and coordinate training efforts and education requests

-Control and approved in the system weekly hours and the approval back up for others hourly employees of the office

-Perform all other office duties assigned by management within the scope assigned

-Responsible for filing taxes, registration business permits, renewal and other business documentation

-Provide additional administrative assistance as needed

-Perform data entry and administrative duties, compute and record numerical data

-Obtain primary billing data for accounting works

-Provides administrative support by performing delegated administrative and clerical duties for the assigned work or area (s)

-Back up as the payroll custodian and process when needed

Duties and Responsibilities on Accounts Officer :

- Responsible to follow up payments for company’s account for their group bookings transaction

-Answer phone calls and provide customer assistance in response to reservation /booking inquiries

-Responsible to counter check the package form for clients booking records especially for the

“No Show” transaction, detours packages and discounted promo for hotel accommodation

-Responsible to inventory all the Hotel Gift Certificate (GC’s ) and discounted tickets

-Follow up our regular clients for their payment on decline credit card transaction.

FOREIGN INVESTORS INC. ( MAKATI, PHILIPPINES – Singapore Base Company )

DATE EMPLOYED : August 2005 – May 2007

POSITION : Account Loan Officer/Teller/Customer Service

Duties and Responsibilities :

-Copy data and compile records and reports. Tabulate and post data into computer system

-Answer phones and provide customer assistance in response to inquiries, may investigate customer complaints or may adjust complaints regarding on loan payments

-Prepare issue, and send out receipts, bills invoices, statements to customer

-Operate office machines such as adding, scanning and calculating machines

-Responds to customer inquiries and referrals that are generated from both their own contacts and from branch Managers

-Responsible for assisting with administrative duties related to client relationship and identifying client service and sales needs

-Assist with the coordination and follow up with specialists and experts to ensure superior client service

-Conduct interviews with prospective borrowers in order to analyze financial and credit data, determine customer financing objectives, advise customers of product/pricing policies and guidelines and gather additional required information

-Ensure exceptional customer service by maintaining through knowledge of lending programs, policies, procedures and regulatory requirements

-Using computer to access to and entry of data

-Open and route incoming emails, mail and answer correspondence, and prepare outgoing mail, maintain office files

-Perform other duties as assigned

RUSTANS DEPARTMENT STORE ( QUEZON CITY, PHILIPPINES )

DATE EMPLOYED : June 2001-February 2005

POSITION : Sales Associate/ Customer Service

Duties and responsibilities :

-Responsible for greeting and offering assistance to customers as needed

-Assists in the execution of merchandizing and operational functions to Company Standards

within the sales floor.

-Properly holds merchandise of customers when needed, including returning merchandise not picked to the sales floor

-Assists with department fitting rooms, and work areas according to Company best practices

-Arranges merchandise on fixtures and maintain non-promotional signs and sales floor according to Company standards

-Resolves issues as needed by changing signs to reflect current sale price

-Dependable and have the ability to work flexible schedule that changes as the business changes including nights and weekends and holidays

-Perform good general housekeeping in the department

-Have a good communication skills and ability to take direction and participate in a team environment

-Be able to perform other duties as needed

PERSONAL REFERENCES :

1)RAY BARROSO ( Assistant General Manager/Financial Comptroller )

HILTON GARDEN INN-Phoenix Airport North

Contact Number : 602-***-****

2)JERRY PERKINS ( Branch Sales Manager -Nissan )

8114 VOLTIR AVENUE, PEORIA AZ 85381

Contact Number : 623-***-****

3)EUFROCENIA DAVIS ( DILLARDS DEPT. STORE- Men’s Perfume)

Desert Sky Mall 7621 West Thomas Road

Contact Number : 623-***-****

MA. TERESITA A. CABANILLA

Email Address : ac3ote@r.postjobfree.com

Contact Number : 623-***-****

COVER LETTER

Re : Opening jobs online

Sir/madam;

I read with interest your posting for opening position on the Jobs online and I believe, I possess the necessary skills and experiences you seeking and would make a valuable addition to your company. My attached resume outlines all that I could offer your organization and here is for your overview.

As my resume indicates my relevant qualifications include my degree in Bachelor of Science in Business Administration major in Accounting and most recently I worked as an Accounting Clerk/ and Administrative Assistant positions.

I look forward to speaking you further regarding your available position.

Sincerely yours

Ma. Teresita A. Cabanilla



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