Customer Service Sales

ERIKA MADDOX

**** ******** **** **, *** Rancho, NM 87144 702-***-****

*****************@*****.***

OBJECTIVE

To obtain a position in my career and to apply my skills for the purpose of improving the profitability of my career. Seeking a professional position to dedicate myself to the field as a keystone member of the team while continuing my education to further improve my performance in the workplace. Obtain a challenging appointment in the up-and-coming field of my career and infuse my fresh and innovative ideas to support the future prosperity of any work environment.

EXPERIENCE

2011

WAITOR, ENGLAND, UK, PINKERTON’S STEAKHOUSE

waited tables, bussed tables, prepared workplace for opening, completed closing duties

2014 – 2015

CASHIER, NORTH LAS VEGAS, KOHLS

Customer service, sales, retail, always on time, stocking merchandise, organizing merchandise

2015 – PRESENT

SELF EMPLYED, JUICE PLUS

Sales Coordinator, customer service, health and wellness 2016

BRAND AMBASSADOR, WINE SAMPLING EVENTS, INDIANAPOLIS, RIUNITE Promoted 7 events, Riunite wine brand sampling, represented the company and its product to the customers in a positive manner, generated ideas to maximize sales and exceed sale goals, assist in set up and break downs, always on time or early 2016

BRAND AMBASSADOR, FORD MCA 40TH EVENT, INDIANAPOLIS, FORD Promoted a 4 day event, engaged with people while taking surveys, assisted with any physical tasked that needed to be completed, always on time or early. 2

2016

BRAND AMBASSADOR, COLTS GAME EVENTS, INDIANAPOLIS, TOYOTA Promoted 2 events for Toyota, set up and broke down activations, always on time or early, engage with people to exceed goals for the day, stood out to activation manager with my eagerness to work and succeed in my goal for every activation 2017

EVENT COORDINATOR, ABQ, ROMANZA FALLS

Set up appt. with clients, organize and set up for the day of event, receive payments from clients, word and excel skills, negotiation skills, organized for each meeting, works well under pressure or with unsatisfied clients and is able to resolve pressured scenarios

2017

BRAND AMBASSADOR, DAIRY SAMPLING, ABQ, SMARTLIFE

Set up event space, tour down event space, engaged with customers, sampled products, educated people on products, exceeded goals daily 2017

BRAND AMBASSADOR, XFINITY, ABQ, COMCAST

Set up event space, tour down event space, engaged with students on Campus, signed students up for cable in dorm rooms, gave out prices, exceeded goals daily, engaged with students and other on campus staff.

2017

BRAND AMBASSADOR, DAIRY DISCOVERY ZONE, ABQ, DAIRY MAX Set up event each morning shift, closed down event each evening shift, promoted a dair education exhibit, took photos, submitted surveys, gave away prizes, led people through exhibit, cleaned exhibit throughout shift, engaged with children and families. 2017

BUD TRIMMER, ABQ, EVEREST

Trimmed family of leaves, bucked down stalks, separated contaminated buds for extraction, cleaned stations, examined for pest and mold. EDUCATION

GED, INDIANAPOLIS, IN

3

SKILLS

• Strong communication skills

• very outspoken

• excellent ability to adapt to difficult situations

• detail oriented

REFERENCE

SAMANTHA BELL, 702-***-****, TEAM LEADER

DAWN LEWIS, 765-***-****, TEAM LEADER

• good organization skills

• working knowledge of visual basics

• love to help peoples in any situation

• capable problem solver

TABATHA PATTERSON, 317-***-****,

EVENT COORDINATOR

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