Customer Service

Heather Noyes

Weare, NH *****

*******.*.*****@*****.*** - 603-***-****

WORK EXPERIENCE

Group Leader

Girls Inc. of New Hampshire 2017 to Present

*Organize activities for the Girls daily that encourage them to be strong, smart, and bold

*Responsible for recording the times the girls leave on the attendance sheet

*Responsible for faxing attendance sheet at the of the week

*Pick girls up from school with the Girls Inc bus

Beauty Advisor

ULTA Beauty 2016 to 2017

*Provide exceptional customer service by greeting each guest and answering any questions or concerns

*Courteously handles sales, refunds and exchanges

*In between serving guests, ensures the store is replenished to company standards on shelves and tables

*Ensures all resets and planograms are executed as directed

Licensed Nursing Assistant

The Huntington at Nashua-2014 to 2015

* Assist residents with activities of daily living including helping with meals, bathing, dressing and grooming

* Ensure the accurate, timely flow of information by maintaining thorough patient records and updating healthcare team on resident's status

* Complied with HIPAA standards in all resident documentation and interactions

* Assist residents with activities of daily living including helping with meals, bathing, dressing and grooming

Licensed Nursing Assistant

Crotched Mountain Rehabilitation-2012 to 2014

* Assisting the Nurse with Ventilator care.

* Working as part of a team to aid the recovery of the most acute patients at the facility.

* Displays strong clinical skills in assessing vital signs and providing post-operative care.

* Ensured the accurate, timely flow of information by maintaining thorough patient records and updating healthcare team on patients’ status.

* Complied with HIPAA standards in all patient documentation and interactions.

Licensed Nursing Assistant

Ledgewood Bay-2012 to 2012

* Assisted residents with activities of daily living including helping with meals, bathing, dressing and grooming.

* Communicated between shifts via the resident log any notable changes and deletions or additions in resident care.

Customer Service Associate

Lowe's-2010 to 2012

Customer service desk

* Dealt directly with customers by telephone or in person

* Processed accurate and efficient sale and return transactions

* Responded and resolved customer requests and concerns

EDUCATION

Associates of Liberal Arts in Psychology

Nashua Community College

2013 to 2017

NHTI-Concord's Community College

2008 to 2010

High School Deploma

Canaan Memorial High School

2004 to 2008

Skills

* Microsoft Office

* Time management skills

* Ability to work as a team member or individually

* Strong customer relations

* Attention to detail

* Strong communication skills

* Excels at multitasking in a fast pace environment

* Typing speed up to 60 WPM

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