Customer Service Food
Resume:
WORK EXPERIENCES:
Feb **** - Present
(* months)
Head Chef
Ley-Sam Catering Services Bayview Hotel Roxas Blvd. Metro Manila
Menu Planning - Weekly Menu and 30 day Menu Cycle
Cook daily food to serve for 150 -200 persons.
Attending on the customer concerns - suggestions, comments, complains, reservations.
Clients Event Menu Planning
Food Costing & Inventory Monitoring
Menu Preparation & Presentation
Food Tasting Planning and Preparation
Check the safety and cleanliness of the whole Restaurant
Supervising Kitchen & Dinning Staff - Hiring, Time sheet Approval & Staff Schedule
May 2015 – Feb 2017
(1 year 9 months)
Sous Chef
Crispy Corner Restaurant Shaw Center Mall, Shaw Blvd. Mandaluyong City
Menu Preparation Fry/Sautee & Food Tasting
Research and Development of the food
Ordering of raw materials or stocks on the critical level to the suppliers.
Food Costing
Daily check of nearly to expire items and production count.
Supervising people including Approval of Employees Timesheet
Attend to Events Reservation & Handling of Restaurant complaints.
Perform quality audit check and inventory monitoring.
Attend to all restaurant concerns & activities related to the mall (malfunctioning of facilities &
amenities of the restaurant)
Check the safety and cleanliness of the whole Restaurant
Suggest or comment on the promotional items
Dec 2012 - Dec 2013
(1 year 1 month)
Restaurant Kitchen Supervisor
Shin Minori Japanese Restaurant Singapore, Singapore
Submission of a complimentary item suggestion on a monthly bases.
Daily check of nearly to expire items and production count.
Perform quality audit check and inventory monitoring.
Monthly submission of status report.
Prepares for monthly attendances report for submission to H.R.
Ordering of raw materials or stocks on the critical level to the suppliers.
Check the accuracy of delivered items & accept correct items delivered by the suppliers.
Prepare for weekly task schedule for submission to head chef.
Validate and approve the leave application of the Yakimono station.
Resolve minor issues related to stock's & inventory, customer complains, staff attendance.
Suggest and present new menu or recipe for Yakimono and Agemono.
Propose Yakimono's process improvement.
Maintain Yakimono station of safety and hygiene.
Monitor kitchen operation to minimize the food cost of kitchen.
May 2010 - Dec 2012
(2 years 8 months)
Cook
Panorama Enterprise - Victoria Court Pasig City
Weight, measure, and mix ingredients according to the standard recipes set by the Company & or personal judgment, using various kitchen utensils and equipment.
Cutting, pre-cooking and marinating of food to be cooked for each meal.
Inspect prepared and or cooked food prior to serving to ensure observance of safe &
sanitary food-handling practices.
Inspect cooked foods to determine if they have been cooked sufficiently, using methods such as tasting, smelling, or piercing them with utensils.
Portion, arrange and garnish food, and serve food to waiters.
Inspect refrigerators and stock room to prevent food waste.
Maintaining kitchen’s safety and hygiene -preparation areas, cooking surfaces & utensils.
Prepares appetizers, main dish, soup, desserts, beverages (coffee, juices & shakes)
Monitoring and updates of the availability of the stocks by performing physical counting & checking of the Stock Monitoring file.
Ordering of raw materials or stocks on the critical level to the suppliers.
Check the accuracy of delivered items and accept correct items delivered by the supplier.
Monitors the expiration of stocks, and disposal of expired items.
Dec 2005 - May 2006
(6 months)
Dinning Crew
Jollibee – (Cresleigh Food Corp.) Quezon City
Food preparation.
Keeping the restaurants and the kitchen clean and tidy.
Perform highest level of Customer Service/assistance as needed.
Ad hoc – assigned to train newly hired dinning crews.
Skills:
On the Job Training:
Seminars Attended:
Cooking, Menu Preparation, Food Presentation, Customer Service, Driving
Max’s Restaurant - Bar Man OJT Sept. – Nov. 2007
Robinson’s Ermita, Manila Branch
Bay View Park Hotel - Kitchen Helper June – September 2007
(Intremeter – Soup & Vegetables)
Roxas Blvd., Malate, Manila
Hotel Familiarization and Ocular Visit September 26, 2003
OLMM Tours & Travel Services
* Westin Philippine Plaza Hotel * Palm Plaza Hotel
* Bay View Park Hotel * Traders Hotel
One Day Intensive Program February 23, 2004
Boysie’s Bar and Restaurant Malate, Manila
The Power of Service Excellence Training and Workshop July 21-25, 2008
Hotel Food and Beverage and Housekeeping Operation
Interlink Manpower Agency Kamias Road, Quezon City
Additional Information:
Education:
Character References:
Status: Married Gender: Male Nationality: Filipino Language Spoken: English, Filipino
National College of Business and Arts (Cubao) Graduated 2008
BS in Hotel and Restaurant Management
To be furnished upon request.
end of page
Customer Service/Hospitality, Cooking
Driving, Computer literate, Bar Tending
Spoken Written
10 10
5 5
9 Dec 2012
34/40
PHP 20,000
National Capital Reg
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