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Manager, custumer service representative, English teacher

Location:
Vancouver, BC, Canada
Posted:
December 11, 2017

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Resume:

ANAIS CAMBERABERO

*** ******** ****** ********* ****** 604-***-**** or 336.82.72.39.71 ****************@*****.*** EDUCATION

Teacher of English to Speakers of Other Languages (TESOL) September 2015 Advanced diploma and certificate distance learning UniPrep institute Canada Master of Science in Marine Biology September 2012 - June 2014 University of Montpellier/European Institute for Marine Studies (IUEM), Brest, France Bachelor of Science in Aquaculture & Aquariology September 2009 - June 2012 Louis Pasteur La Canourgue University, Nancy Brabois, France WORK EXPERIENCE/ INTERNSHIP _

Transperfect, Vancouver, Canada November 14th 2017 French Canadian customer service representative manager (40 hours a week)

Managing a team of 5 employees

Making outbound and inbound call in both French and English

Collect data for the project

Island Dolphin Care, Key Largo, Usa October-November 2017 Intern (42,5 to 48 hours a week)

Therapy intern: classroom and therapy session with disabled kids and dolphins

Dolphin training observation

Le Saint Sulpice, Montreal, Canada April-June 2017 Waitress (50 hours a week)

Dolphin discovery center, Bunbury, Australia November-December 2016 Volunteer (40 to 45 hours a week)

Research assistant

Educate visitors

Hawaii wild fund, Maui, Hawaii September-October 2016 Volunteer with green sea turtles and hawksbill turtle (about 28 hours a week)

Nest watch

Protecting basking green see turtles

Educate visitors

Béziers Angels volley ball, Béziers, France September 2015 - 2016 International liaison officer (4 to 10 hours a week depending on the games)

Contact by phone or email the other teams and official referees

Travel organization: flight booking, accommodation and restaurant reservation, transportation Henri IV High School and March Bloch High School, Béziers & Sérignan, France September 2014 – 2016 French teacher assistant (20 hours a week) / dormitory supervisor (15 hours a week) / English teacher (10 hours a week)

Assist lead teacher in all classroom activities: creating lesson plans, organizing and instructing students, grading and evaluating students’ performances on exams, projects, homework, etc.

Relay and effectively communicate valuable knowledge on the subjects of Biology and English to students with difficulties/learning disabilities

Supervise approximately 200 students every evening in the dormitory building, ensuring their safety and responsible for mitigating problems when they arise

Institute for Marine and Antarctic Studies, Taroona, Tasmania, Australia April - August 2014 Research Intern (40 hours a week)

Gained invaluable hands-on knowledge with intensive studying, observation and data collection of Southern Rock Lobsters

Delivered oral presentation (30 min) and written publication (20 pgs) on the research subject at the conclusion of the internship ENSTA Bretagne (Higher Institute of Education), Brest, France Research Intern (35 hours a week)

January - March 2013

Analyzed numerous spectrograms and used Bowhead Whales’ acoustic sounds to locate and study them in their natural habitat

Delivered an oral presentation and written publication on the subject at the conclusion of the internship based off data collected during live observations and personal research throughout the internship Musee de la Mer, Biarritz, France March - August 2012 Marine Biology Intern/ Tour Guide (50 hours a week)

Delivered hourly guided tours averaging 50 people per group, in English and French for travelers, high school and university students, or the general population

Communicated detailed explanations about the various aquatic species and organisms displayed as well as displaying vast knowledge on the subject matter by answering all questions that arose

Charged with feeding the various animals and organisms including seals, sharks, rays, sea turtles, and corals, requiring meticulous attention to detail, strict adherence to methodology and acute organization SKILLS & AWARDS

Fluent in French and English (TOEFL 96 and CLES level 2)

Experience tutoring high school and university level students in Marine Biology (in both languages), French and English

Consistently deliver oral presentations & speak in-depth at various scientific conferences in French and English

Highly proficient in Microsoft Office (Word, PowerPoint, Excel)

Completed BAFA (Brevet d'Aptitude aux Fonctions d'Animateur en accueils collectifs de mineurs): au pair, daycare center, entertainer

Good communication skills

Problem solving skills

Good organization skills

Good adaptability skills

Good collaboration skills



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