Microsoft Office Customer Service

HUBERT KWAME ANANE-SARFO, MPA

*** ******* **** ******, ** 08859 Cell: 732-***-**** *.**********@*****.***

https://www.linkedin.com/in/hubertkananesarfo/

EDUCATION

Rutgers University School of Public Affairs & Administration September 2014 - May 2016

Master of Public Administration

Concentration: Healthcare Management

Overall GPA: 3.6/4.00

Rutgers Business School - Newark September 2010 - May 2014

Bachelor of Science Business Management

Major GPA: 3.7; Cumulative GPA: 3.5

Dean’s List, Four Semesters

Worked 30 hours per week while pursuing degree full time

EXPERIENCE

Mount Sinai Hospital - Icahn School of Medicine September 2016 – October 2017

Business Analyst – Research Finance Operations January 2017 – October 2017

Monitored budgets, funds and general ledgers and provided reports to department team

Analyzed revenue cycle and revenue stream for assigned funds and developed spending plans for research teams to prevent overspending

Prepared regular and ad hoc reports and participates in follow-up discussions with business unit leadership

Provided pre-review and assistance in preparation of grant applications to various funding agencies (ex- National Institute of Health, American Diabetes Association)

Managed awarded grants ensuring subcontracts were established in a timely manner

Reviewed Time and Effort reports for faculty and staff

Handle payroll of 60 weekly employees utilizing HRIS system API Healthcare

Project -Coordinator Internship September 2016 - November 2016

Developed and implemented supplier diversity initiative intended to increase hospitals business with minority vendors by 2% over a year period

Served as a liaison between the department of diversity, procurement, and supply chain

Created educational workshops intended to inform employees on the benefits and various Business Resource Groups (BRG’s) within the health system

Hospital University of Pennsylvania May 2016 - August 2016

Healthcare Administration Internship

Developed and managed a project intended to reduce noise throughout inpatient floors thus leading to increased HCAHPS scores for health system.

Gained extensive knowledge of hospital operation through departmental rotations, one-on-one mentoring, and Executive level meetings

Morristown Medical Center, Morristown, NJ December 2015 – April 2016

I/S Support Specialist

Demonstrated to patients, families, physicians, and guests how to download mobile apps that were relevant to their Atlantic Health System experience or to patient care

Provided staffing of the HealtheConnect store at Morristown Medical Center as well as assisted patients and family members on how to use Patient Portal

Robert Wood Johnson Hospital, New Brunswick, NJ July 2015 – November 2015

Census Coordinator

Coordinated registrations, admissions, and bed placement processes of patients

Attended daily bed management and nursing meetings to expedite discharges for the day

Original Kaneshie Market, Sayreville, NJ June 2005 - Present

Head of Sales (2011 – Present) Sales Manager (2008-2010) Cashier (2005-2008)

Contribute to 8% growth trend by developing strategic recommendations for management regarding long-range planning year to year

Routinely conducted Cost Benefit Analysis’s

SKILLS

Bilingual: English and Twi (Ghana)

Proficient in Microsoft Office and Excel tools (VLOOKUP, HLOOKUP, INDEX, Pivot tables, etc.)

Knowledge of SQL, and SAS

Strong organizational skills, attention to detail and excellent customer service skills

Ability to work on multiple projects simultaneously and translate business data into digestible information to improve corporate processes

PROFESSIONAL DEVELOPMENT & PROJECTS

Management and Strategy Institute - Six Sigma Champion Certified (SSCC)™ September 2016

Developed & Implemented Supplier Diversity Initiative for Mount Sinai Health System

ohttps://www.slideshare.net/slideshow/embed_code/key/4UHFJsg6bnknNl

Established and managed a noise reduction project throughout inpatient floors of Penn Medicine

o https://www.slideshare.net/HubertAnaneSarfo/silence-is-golden-final-project-1?ref

Institute For Diversity in Health Management 2016 Summer Enrichment Program graduate

oReceived scholarship to attend the American Hospital Association Summit in San Diego

ohttp://www.diversityconnection.org/diversityconnection/education/FEP%20Documents/2016%20FEP%20Student%20Profiles.pdf

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