Customer Service Office
Resume:
LISA VARNADORE
** ******* *****, ********, ** ***11, 843-***-****, *****@***************.***
OBJECTIVE
My objective is to obtain a career that allows me to utilize my acquired knowledge, administrative and leadership skills to the fullest of my abilities and to help create a positive work environment that promotes collaboration and cohesion.
SKILLS
Exceptional organizational skills and ability to multi-task
Excellent time-management and ability to prioritize work
Excellent customer service
Professional communication skills
Experience with multi-line telephone, fax, scanner, copier, and various other office equipment
Proficient in MS Office programs (Word, Excel, PowerPoint), experience with Adobe and some familiarity with QuickBooks
Type 65-70 wpm, 8,500 KPH
Approximately 17 years of administrative/clerical experience
EXPERIENCE
9/1/2017 TO PRESENT
Lonewolf Security, LLC
Millington, TN
ASSISTANT OFFICE MANAGER
Create weekly schedules to cover guard posts
Assist in processing bi-weekly payrolls
Review resumes and applications and hire or dismiss employees as necessary
Answer incoming calls
Manage client accounts – scheduling, rate quotes, resolve conflicts with guard issues, customer service
Maintain guard records – hours worked, time off requests, conduct reports, incident reports on shifts
3/1/2014 TO 5/1/2015
Foster Financial Services
Poulsbo, WA
OFFICE ASSISTANT
Prepared life insurance applications for various companies that were utilized, ensured agent briefcases were well organized and had necessary sales materials, ordered/printed new sales materials as needed
Made initial contact with potential clients (via email and phone), processed initial pre-qualification paperwork, scheduled phone appointments and some face-to-face appointments, followed up with both existing and potential clients to ensure they were kept apprized of their account status
Ensured cleanliness of office space, greeted clients in a polite, welcoming and professional manner, kept track of office supplies
Daily correspondence via email, fax, mail and phone
Submitted insurance applications and ensured all appropriate forms were completed, created forms for daily office use to track application status
5/1/2014 TO 5/1/2015
Toomey And Associates
Poulsbo, WA
OFFICE ASSISTANT
Prepared banking deposits, scheduled client appointments with agents, prepared health insurance applications and seminar packets as needed, created various office forms for daily use, prepared PowerPoint presentations for seminars
Mail/faxed documents to insurance companies and/or clients, ensured all signatures were acquired
Welcomed clients into the office in a warm and professional manner, answered incoming calls and directed them to appropriate party
Maintained cleanliness of office, kept track of supplies, organized filing (cabinets and files), correspondence (mail, email, telephone)
3/1/2012 TO 5/1/2014
Movin’ On Out Cleaning
Keyport, WA
OWNER/HOUSEKEEPER
Care for client homes on a weekly, bi-weekly, or monthly basis according to their requested needs/wants
Prepare homes for move-out cleaning inspections
Maintained business records (accounting, hours worked, mileage, etc.)
EDUCATION
JUNE 2016 TO PRESENT
Fort Hays State University
Hays, KS
BACHELOR’S IN GENERAL STUDIES, MINOR IN ORGANIZATIONAL LEADERSHIP
Expected graduation May 2018
REFERENCES
Julie Toomey – Previous Employer
Toomey and Associates
Amber Grant – Previous Client
Movin’ On Out Cleaning
Angie Rush – Current Employer
Lonewolf Security
Contact this candidate