Customer Service Assistant

CURRICULM VITAE - KAHLUDI JOHANNES MOELA

Date of Birth : 1983-02-09

Identity Number : 830**********

Marital Status : Single

Nationality : South African

Gender : Male

Physical Address : 88 Etwatwa Ext 19 Daveyton 1520

Email : *.*****@*****.*********:*.*****@*****.***

Cell phone : +27-72-145-****/+277********

EDUCATION QUALIFICATIONS

SECONDARY QUALIFICATIONS

Name of school : Vunanimfondos Secondary School

Highest Pass : Grade 12

Subjects : English, Economics, Business Economics, Accounting

Period : 2001 - 2005

POST-SCHOOL EDUCATION

CURRENT INTITUTION : UNISA

Course : Total Quality Management

INSTITUTION :Electrical Training Centre

Courses :Safety working on Height,Fire fighting,First Aid, LV oper

INSTITUTION ; NOSA

Course ; SHE REP, OHSACT 85 of 1993, COID 130 of 1993

INSTITUTION : NIRVANA

Course : Boilermaker Course,

Subjects : Mines Health & Safety Act

POST-SCHOOL EDUCATION

INSTITUTION : S-T-E-C-H

Course : Office Administration Certificate

Subjects : Administration

Period : 2007 February – August 2007

CAREER CHRONOLOGY

WORKING EXPERIENCE

Name of company : NBC Holdings

Position : Claims Administrator – Provident Fund

Period : August 2009 – 06/ 2012

Reason for leaving : Contract end

Responsibilities:

Assisting customers telephonically with queries on their provident fund account.

Ensuring that customer’s payment is released timorously after tax returns.

Processing claims for clients to ensure timorous payments.

Opening new client files and ensuring that all relevant documents are available.

Conduct follow-up on all outstanding documents with client via email or phone call.

General office administration duties which included filing scan/faxing.

Scribe meeting minutes on AGM and Meetings with clients and staff.

Sorting of incoming and outgoing mail. Computer literacy

General customer service and enquiries at help desk.

WORKING EXPERIENCE

Name of company : Zwanda Engineering service

Position held : Fitter, welder, Boilermaker, Assistant Generator

Mechanic, Assistant Lubricant Tech

Period : 2014 Jan/2017 June

Fitter and fabricate/ assembles, structural plater, Repair, Erect, construct steelwork, frameworks and housings from materials, such as angle iron, I-beams, and plate steel, using engineering hand tools and welding equipment following blueprint specifications.

Lays out parts dimensions on worktable, using squares, chalk line, and soapstone. Bevel square

Tack-welds scrap metal to outline to provide jig for assembly Remove old oil filters and Diesel filter, Injectors put the new

Assistant Lubrication Technician (Grootvlei Power station Eskom)

W Lubrication Attemperator spray water EO, check oil levels, Greasing of Bearing and Greasing feeder gearboxes, Greasing feeder motor, Greasing Mill gearboxes, Greasing Mill ram cylinder, Greasing Raw coal feeder, Greasing Soot blowers, Greasing of ASH line crossover valves, Dual Fuel Installer Installation of domestic smart gas and electric meters in line with industry/company rules and regulations.

Ensure meters and equipment meet industry standards by completing testing once installs are completed.

Make sure customers' supply is in safe working order upon completion of installations.

Pick-up and drop-off of used and new meters to designated warehouses.

Adhere to all business and industry health and safety procedures.

Complete and keep up-to-date all company paperwork/online forms in line with the role.

Be available for out-of-hours on call work in line with the company call-out rota.

REFERENCES

Pam Ragoloo NBC Holdings Supervisor : +271********

Mashau Mphukane Director :+278******** /******@*******.**.**

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