Microsoft Office Manager

DONNA T. SHELTON

**** ** ******* ** **********, NC 27320

336-***-**** **************@*****.***

I have been in the legal field since 1990, beginning as a receptionist and working my way up to the positions of paralegal and office manager. I am proficient in Microsoft Office products including Outlook, Excel, Word and PowerPoint. I am looking for a position in which to utilize my skills, knowledge and experience.

PROFESSIONAL EXPERIENCE

Smith Moore Leatherwood, LLP Word Processor Contract from 2003 to date of hire 4/23/2007 – 5/13/2016

Converted documents from various formats into Word useable documents and created fillable pdf and Word forms; prepared PowerPoint slides and presentations; worked with staff to obtain history of retirees and created a retirement party slideshow CD that retirees. Keep; prepared Excel spreadsheets including the use of formulas; created organizational charts; transcribed trial hearings of all natures; prepared letters, envelopes, merge mailings; coordinated CLE requirements for attorney; assisted staff with document issues including TOC/TOA; maintained work log for department including monthly, quarterly and annual reporting; proofread patents and other documents; prepared and double-read legal descriptions; prepared staff manual indicating how each program works with tips and tricks and how-to information sheets for staff; recorded and transcribed voicemail messages; uploaded audio files into transcription software and sent to appropriate staff or transcribed as requested; drafted, revised and finalized AIA (Architectural) documents; assisted trainer with stubborn document issues related to page numbering, TOCs/TOAs, formatting and act as first line responder for answering Help Desk questions.

SpeakWrite Contract Transcriptionist 2007-2016

Transcribe legal documents, police reports, manuals, letters and other documents per specific instruction; upload to their system in a timely manner.

Wake Forest Baptist Medical Center Contract Transcriptionist 2000-2007

Specialized in transcription of focus group tapes with voice recognition for the Health & Human Services Department and worked with other departments as needed.

Ling & Farran Bankruptcy Secretary 1997-1999

Answered phones; prepared bankruptcy petitions; filed petitions in Federal Court.; typed correspondence to clients regarding upcoming dates and maintained files.

The Law Offices of Cheryl K. David (Formerly David & Quinn) Paralegal/Office Manager 1995-1997

Drafted letters to client; prepare pleadings for personal injury cases including discovery, prepare trial notebooks and jury instructions; attended trials to assist attorney in document organization; maintained filing system and daily calendars, track cases from start to finish (whether settled or jury trial) and maintained updated deadlines for all phases; ordered supplies and worked with new hires to train/update skills; assisted in transferring office from litigation to estate planning; including taking specialized courses in California and learning marketing skills.

The Law Office of James H. McKinney Paralegal/Office Manager 1994-1995 and 1991-1992

Drafted letters to client; prepared pleadings for domestic cases; prepared documents for real estate closings; prepared wills and healthcare directives; prepared trial notebooks and jury instructions; maintained filing system and daily calendars; tracked cases from start to finish and maintained updated deadlines for all phases; ordered supplies and worked with new hires to train/update skills;

David & Quinn (Split from Egerton Quinn & David) Paralegal 1992-1993

Answered client calls; met with clients for intake; drafted correspondence (client/opposing counsel, etc.); prepared pleadings for personal injury and workers' compensation cases including discovery; prepared trial notebooks and jury instructions; maintained filing system and daily calendars to track cases from start to finish and updated deadlines for all phases and worked with new hires to train/update skills

Egerton & Associates (Formerly Egerton Quinn & David) Receptionist/Legal Secretary 1990-1991

Answer switchboard and direct calls to appropriate attorney; draft correspondence (client/opposing counsel, etc.); prepare pleadings for personal injury and medical malpractice cases including discovery; and prepare settlement proposals to submit to opposing parties; maintained filing system and daily calendars to track cases from start to finish (whether settled or jury trial) and updated deadlines for all phases

EDUCATIONAL BACKGROUND

Rockingham County Senior High School Rockingham Community College

General Studies with emphasis in typing skills 1977-1981 Early Childhood Education 1981-1983

Accounting 1985-1986 (1st year only)

National Association of Legal Secretaries and Paralegals

Approved CLE and Training with appropriate sponsorship/endorsement to obtain Paralegal certification 1992-1994

REFERENCES

William L. Pitman, Smith Moore Leatherwood, LLP

2 W. Washington St., Suite 1100, Greenville SC 29601

Phone: 864-***-****

Law Offices of Cheryl David

528 College Rd, Greensboro, NC 27410

Phone: 336-***-****

Law Offices of James H. McKinney

210 W. Friendly Ave., Suite 206, Greensboro, NC 27401

Phone: 336-***-****

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