Robert Ford

*** **** ****** ** *******, GA ***** Phone: 404-***-**** ac3nw6@r.postjobfree.com

Strategic Business Project Manager/Business Analyst

Over 10+ years experience of proven achievements in Information Technology for engineering and governmental operations.

Powerful blend of knowledge in project management, business analysis, quality assurance, and situational leadership.

Strong knowledge of project management tools and approaches, PM methodologies and processes that help bring about the successful completion of specific project goals and objectives.

Recognized for consistently delivering major technology projects on time and within budget.

Professional Experience

TELEGROUP, LLC - ATLANTA, GA. JUN 2017 - PRESENT

Project Manager

Responsible for planning, managing and directing all implementation activities related to IT Infrastructure, electrical, low voltage, access control and CCTV projects.

Determine optimal solution, based on client needs, and manage logistics of product/service delivery.

Maintain communication with clients on all jobs regarding contract schedules and dates of execution.

Manage and instruct vendors on client requirements ensuring flawless execution of project contract.

FEDERAL RESERVE BANK - ATLANTA, GA. NOV 2016 – APR 2017

IT Project Analyst (Short-term contract)

Responsible for managing the resources, timelines, budgets, change and risks of IT projects. (Waterfall methodology)

Selected Accomplishments:

Led full project life cycle addressing system-wide security risks related to the management of the bank’s SharePoint sites. The project resulted in Atlanta leading with a compliance rate more than 20% higher than any other Reserve Bank.

Created project plan, allocated resources and made task assignments.

Developed and executed a communication plan to support cleanup activities and communicate project status/activities to project team, stakeholders and project sponsors.

Developed district standards to meet future regulatory requirements for SharePoint site management.

GEORGIA DEPT. OF CORRECTIONS, OFFICE OF IT - ATLANTA, GA. JUL 2013 - NOV 2016

Business Analyst/Project Manager (Long-term contract)

Responsible for managing the resources, timelines, budgets, change and risks of multiple, simultaneous projects. (Waterfall and Agile methodologies used)

Selected Accomplishments:

Developed business and functional requirements, transforming them into clear and precise language.

Produced user test plans for user acceptance testing.

Created UI screen mock-ups to describe new or modified system functionality.

Performed database queries using basic SQL SELECT statements.

Managed implementation and training of the Mobile Count App that automated the daily inmate head counts using RFID technology. This mobile application saved operations up to 8 man hours per day.

Led Server Consolidation project transforming all servers from the old Legacy environment to the new SCON environment. This project resulted in the organization’s systems being more secure, robust, and able to deliver at a higher level of performance.

OSMO CORPORATION– ATLANTA, GA. SEP 2012 – JUL 2013

Project Manager (Short-term contract)

Responsible for planning, managing and directing all implementation activities related to capital improvement project.

Selected Accomplishments:

Managed the technical team responsible for hardware and software installation/integration of security features to the physical structure, along with a new visitor management system. This implementation improved organization security by integrating access control and video (CCTV) management onto one unified security platform.

Developed and maintained a detailed schedule, resolved all schedule conflicts, and developed corrective action or work-around schedules to meet milestone dates.

Provided daily status updates to the institutional client and all stakeholders.

ATLANTA HOUSING AUTHORITY – Atlanta, GA

IT Project Manager/Business Analyst JUN 2006 – SEP 2012

Responsible for planning, directing, and managing all project activities to ensure project goals were accomplished within prescribed time frame and funding parameters. (Waterfall and Agile methodologies used)

Selected Accomplishments:

Led implementation of Yardi Voyager as the agency’s property and asset management software. This transformation initiative significantly reduced operating costs, improved regulatory reporting, and improved overall service delivery and business productivity.

Directed project that overhauled and re-designed the agency’s internal SharePoint website. This website re-design increased employee viewership/engagement by greater than 200%.

Managed the design and implementation of the AHA Inquiry Management System. This system produced reports alerting upper management of housing resident issues and concerns.

Additional Accomplishments:

Led system enhancement projects by gathering system requirements, designing module mock-up screens, developing test plans, and monitoring all implementation activities.

Translated stakeholder requirements into tangible deliverables such as functional specifications, use cases, workflow/process diagrams, data flow/data model diagrams.

Compiled analysis reports used to successfully track the relocation of 12 public housing communities scheduled for demolition. All communities were relocated on time, substantially reducing the operating costs associated with the management of these communities.

Technology

Software:

Proficient in SharePoint, QlikView, Oracle BI Discoverer, Clarity PPM, Microsoft Expression Web 4, Yardi Voyager, IBM Rational Quality Manager, and Microsoft Office Suite (including MS Project, Visio, PowerPoint, and Excel)

Education & Training

ALABAMA A&M UNIVERSITY – BACHELOR’S DEGREE IN BUSINESS ADMINISTRATION

GEORGIA TECHNOLOGY AUTHORITY – PROJECT ASSURANCE

GLOBAL KNOWLEDGE – PROJECT MANAGEMENT FUNDAMENTALS

ASPE - SDLC TRAINING

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