Customer Service Microsoft Office

Josue Champagne

*** **** ******, *********, ** **770 203-***-**** *********@*****.***

•To build and further a professional career in a position that will allow opportunities for growth. To work long-term in a stable company and contribute to its profitability and productivity.

•M.S.: Sports Management Liberty University, Lynchburg VA., 2016

•B.S.: Sports Management/Sports Administration, Liberty University, Lynchburg VA., 2015

•Computer Skills (Microsoft Office: Microsoft word, Excel, Access, PowerPoint, Outlook)

•Great communication skills with the capacity to effectively communicate with customers and staff

•Friendly, cooperative worker

•Ability to work independently or on a team

•Quick learner

•Flexible, hard worker

•Punctual with a good attendance record and work ethics

•Capability to multi-task, organize and prioritize

•Bilingual (Fluent in English and Spanish)

TELLER I TD BANK, MERIDEN, CT MAY 2017 – SEPTEMBER 2017

•Processes customer transactions face-to-face for a variety of routine to more complex financial transactions including but not limited to check cashing, withdrawals, and deposits.

•Balance cash drawers

•Assist customers with basic product information

•Adheres to safe deposit box procedures/ operations and guidelines

•Establishes and solidifies customer relationships by providing legendary customer service based on Guiding Principles, CWI, Think SMART and WOW!

•Educates customers and engages in conversations regarding their current and future financial needs as well as provides education concerning bank products and services.

•Service lobby and drive-thru customers

•SALESMAN TOP NOTCH CONSULTANTS, CHARLOTTE, NC MARCH 2017 – APRIL 2017

•Intense door to door sales.

•Customer service.

•Learning company product daily, as well as training entry level employees on company product.

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•SERVER BUFFALO WILD WINGS, LYNCHBURG, VA May 2016 – MARCH 2017

•Greet Customers and ensure an excellent customer experience

•Comply and serve with customer’s food request.

•Provide great customer service.

•Work with team members to ensure restaurant is running smoothly.

•SOFTBALL ASSISTANT MANAGER LIBERTY UNIVERSITY ATHLETICS, LYNCHBURG, VA AUG 2014-AUG 2016

•Assist in various game day operations

•Plan traveling itineraries and game day meals.

•Review and reply to recruit emails as well as upload information to Jump Forward

•Plan schedules for student managers with assigned task.

•Assist coaches in preparing for youth camps, clinics, and tournaments

•In- practice management involving practice set up and breakdown.

•Filming and uploading practices, and games to team software.

•INTRAMURAL BASKETBALL REFEREE LIBERTY UNIVERSITY INTRAMURAL SPORTS, LYNCHBURG, VA AUGUST 2013-DECEMBER 2014

•Refereed and supervised recreational basketball games.

•Assisted in setting up score boards and equipment for game time.

•RECRUITING INTERN FLAMES FOOTBALL, LIBERTY UNIVERISTY ATHLETICS, LYNCHBURG, VA AUGUST 2013-DECEMBER 2013

•Reviewed recruits’ emails and film

•Filing, organizing, and updating all Flames Football future prospects, and recruits’ information on Jump Forward.

•Posting Coaches’ ratings of prospects and recruits on Jump Forward.

•Touring Recruits around Liberty Flames Football facilities on Game days.

•Reading, sorting, and replying to emails from recruits.

•COACH, JUNIOR BASEBALL CAMP WILBUR CROSS HIGH SCHOOL,, NEW HAVEN, CT MARCH 2011-APRIL 2011

•Instructed children from the ages of 7-12 on the fundamentals of baseball

Community Service

WORSHIP TEAM MEMBER COGOP YOUTH SUMMER CAMP, ALBANY, NY AUGUST 2010, 2011

•Assisted in leading worship for 300-500 teenagers at a Christian summer camp during a week, for two consecutive years.

VOLUNTEER EVANGELICAL PARADE OF CT, NEW HAVEN, CT SEPTEMBER 2004-2011

•Participated in the assembly of floats for the parade.

•Assisted in coordinating the music and sound for event.

•Assisted in cleaning up the park, and taking things down at the end of the parade

•Facilitated in driving Artist for the parade to and from the event.

VOLUNTEER LIBERTY UNIVERSITY WELCOME CENTER, LYNCHBURG, VA SEPT 2013-MARCH 2014

•Assisted in giving directions to parents and visiting prospective students

•Assisted with set up and break downs around campus for College for a Weekend events.

•Gave dorm tours, and pricing information for dormitories

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