Customer Service Microsoft Office

ANKIT PATEL

** ******* **** **. ****** Plains, New Jersey 07950

201-***-**** *****.******@*****.***

SUMMARY OF QUALIFICATIONS

Analytical and highly experienced financial professional with more than seven years valuable, hands-on experience.

Strong knowledge of The U.S. Patriot Act, Anti-Money Laundering (AML), OFAC, and Bank Secrecy Act (BSA).

Solid experience of five plus years in conducing KYC, recommending and filing SARs, and complying with FinCEN.

Skilled team leader, mentor, motivator, and trainer in banking industry.

Outstanding ability to successfully multi-task and take the initiative to solve problems.

Excellent written and verbal communication skills, working effectively with clients, team members and others.

Demonstrated ability to work well with a wide variety of personalities, as well as independently.

Solid time management, organizational and attention to detail skills, including working well on deadline.

Proficient with Microsoft Office suite with Micro-Excel.

Experienced with Bankers Toolbox, Jack Henry, LexisNexis, Sonar, Fortent, FSD, HALO, Worldcheck, Dow Jones Risk & Compliance, Westlaw, Bridger (QNC), CMT, FINRA/NFA, VLookups, Pivot Tables and Peoplemap.

Fluent in English, Hindi and Gujarati.

PROFESSIONAL EXPERIENCE

BSA/AML Analyst – KEB Hana Bank USA. – New York, NY May 2016 – Present.

Implementation of new transaction monitoring system (Bankers Toolbox).

Responsible for filling CTR daily reports Currency Transaction Reporting (CTR) process for all the bank, by ensuring that all cash reportable transactions are accurately and timely reported via BSA e-Filing on a weekly basis to FinCEN. Filed accurate and timely Currency Transaction Reports weekly via batch filing. Reviewed daily cash reports for aggregation purpose, exception reports, compared transactions core system for accuracy and communicate with branches on going issues. Provides monthly trends and updates of CTR production data to BSA Management.

Coordinating and assisting in the administration of independent, state and federal regulator and auditor examinations and reviews.

Coordinating responses to regulatory BSA-AML examinations and audits and actions taken to insure deficiencies are corrected.

Maintains proficient knowledge of the rules and regulations, including but not limited to, the Bank Secrecy Act (BSA), USA Patriot Act, and OFAC.

Works with operations units to investigate transactions that are suspicious in nature.

Disposition and fully document all alerts and cases including supporting data, analysis and rationale for disposition, within the case management system in a timely manner.

Performed routine monitoring to determine the extent of compliance with regulations, laws, policies and procedures. Communicates the results of monitoring to department managers and senior management, follows-up to ensure issues are addressed, escalates issues.

Account Activity Review Analyst - (GCO), JPMorgan Chase & Co. – Brooklyn, NY November 2015 – May 2016.

Review and analyze raw transaction data of FCB’s Client to identify top transactors and their counterparts as well as any risks, trends, and potential suspicious activity Perform public open source research to identify information associated with top transactors and their counterparts.

Produce written summary of key findings (high-risk activities, matters of concern that require specific action) using standardized language and format.

Communicate progress and escalate concerns to team lead.

Ability to independently complete work assigned within defined time frames and with expected and accurate results while seeking senior guidance appropriately through regular and disciplined interaction and escalation to be able to meet their deliverable.

Working knowledge of BSA/AML, and other AML regulatory policies, with a good understanding of AML typologies as well as the ability to apply and explain regulatory concepts, especially correspondent banking.

Strong attention to detail and accuracy and proven ability to execute all assigned tasks.

AML Alert Investigator - Lookback (GDDO), JPMorgan Chase & Co. – Brooklyn, NY May 2015 – November 2015.

Research, document and analyze background information on JP Morgan’s clients through public record databases; research includes: negative media, Politically Exposed Person (PEP) & sanctions.

Collect and document data, including alert, investigation, or SAR history; KYC information; relevant account and transaction data, plus any other required information to assist the investigation.

Identify & deem relevancy of public records, as it relates to customer information.

Review and analyze underlying data gathered to assess reasonable cause to escalate to an alert to case or to clear the alert.

Disposition and fully document all alerts, including supporting data, analysis and rationale for disposition, within the case management system in a timely manner.

Summarize and communicate high risk findings information in written form.

Due Diligence Analyst - (GDDO), JPMorgan Chase & Co. – Brooklyn, NY November 2013 – April 2015.

Research, document and analyze background information on JPMorgan’s prospective and existing clients.

Utilizing public databases for negative media, Politically Exposed Person (PEP) & sanctions.

Identify & deem relevancy of public records, as it relates to customer information.

Perform critical inspection and repair analysis for due diligence reports by measuring the completeness and accuracy of the information that is flowing back to the business when evaluating the risk of a client.

Reporting on the quality of reports and providing recommendations for Performance Improvement Plans.

Compiled research into a standardized report and forwarding it to appropriate management.

Identify corrections required to the research steps and report and escalate to manager and Analyst including proper identification of items requiring remediation.

Determine what derogatory information requires escalation to the AML Investigations Unit (based on interpretation of the firm’s KYC guidelines) when suspicious activity is involved.

Reporting on the quality of reports and providing recommendations for Performance Improvement Plan.

Identifying training opportunities and communicating required changes to the Projects and the Policy and Procedure team.

TELLER SUPERVISOR - PNC BANK, Emerson, New Jersey January 2011- November 2013

Wrote detail summary report for SAR recommendation on Money Orders, Check Frauds, Avoidance of CTRs, and other Suspicious Activities.

Filed SARs for suspicious activities on customers for issuing frequent and suspicious issuance of Money Orders.

Conducted enhanced due diligence investigations (KYC) based on recommendation from Compliance.

Responsible for collecting and evaluating the information and preparing well-written comprehensive reports for bank manager, compliance, and higher managements regarding KYC and Suspicious Activities.

Trained, mentored, educated new hire tellers for various daily bank duties, BSA, U.S. Patriot Act, and AML policies.

Execute cash audits for tellers and bank vault; order and distribute cash from Federal Reserve Bank. Balance Teller and Vault accounts.

Conduct credit and fraud analyses; investigate and resolve account/transaction discrepancies, errors, and omissions.

Consistently attained minimum 4-star Customer Service Excellence ratings every quarter.

ASSISTANT TELLER SUPERVISOR - TD BANK, Mahwah, New Jersey 2008-2011

Monitored, reviewed, and recommended any AML and Suspicious Activities to Compliance Department.

Monitored and investigated Currency Transaction Threshold and filed CTR.

Audited teller transactions, resolved discrepancies, and investigated/prevented branch-wide Check-Fraud/loss.

Assisted Head Teller and Branch Manager in coordinating Teller schedules, activities, and evaluations.

Followed up with quires from compliance department related to KYC, Check Fraud, CTRs, and AML.

Efficiently and accurately handled cash transactions, daily transaction reconciliation, and end-of-month reporting.

Monitored and maintained accuracy, efficiency, and customer service excellence.

Routinely assumed Teller Supervisor responsibilities during absence of Head Teller.

Ensured compliance with Bank, Security, FinCEN policies and regulations.

EDUCATION

Bachelor of Science, Accounting - Rutgers Business School, Newark, NJ; earned DEC.2009

Associate of Applied Science, Business - Bergen Community College, Paramus, NJ; earned DEC. 2007

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