SUMMARY:

•Over seven years of experience in Dot net technologies including C#, WCF services, Windows services, Share point – MOSS 2007, Web services .

•Insurance systems experience in automation, working with IT and Business Units on system enhancements, testing and business process improvements.

•Experience in requirement analysis, GAP analysis, SWOT analysis and documentation for users.

•Experience in authoring Business Requirement Documents (BRD) by gathering Business Requirements and Expectations from Subject Matter Experts (SMEs) and defining business processes, identifying risks, performing Feasibility Analysis and Impact analysis.

•Experience in working in all phases of the Systems Development Life Cycle (SDLC) of the project such as modeling, process flows, development, unit testing and documentation.

•Efficient in planning and handling multiple JAD sessions with various end users that lead to shorter development life cycle.

•Experience in developing business and technical specifications for business process refinement and automation and in data modeling, System Architecture and Scope Documents.

•Proficient in designing, reviewing and documenting System Test Plans, Defining Test Procedures and Creating Test Cases on the basis of product release features, client requirements and related technical documents.

•Extensive Relational Database experience including Oracle and SQL Server.

•Involved in all phases of product shaping like design. Development, testing, build management, release management, server deployments handling, end user testing, user acceptance testing.

•Knowledge in design and development of web based, client-server, and distributed enterprise applications primarily using Microsoft technologies.

•Knowledge in design and development of web services primarily using Microsoft technologies.

•Knowledge in design and development of WCF framework primarily using Microsoft technologies.

•Experience in design and development of portal applications using Microsoft Share Point (MOSS).

•Excellent understanding of data management principles, database design, data analysis and data manipulation.

•Experience in leading developer teams to create reports based on client requirements.

•Excellent analytical, problem solving, teamwork and communication skills and ability to excel under pressure.

BUSINESS / TECHNICAL SKILLS:

Business Skills: Business Process Analysis, Requirement Analysis, Use Case Modeling, Test Case Building, Gap Analysis, Feasibility Analysis, Impact Analysis

Process Improvement: Six Sigma, Lean Management

Programming Languages: SQL, PL/SQL, Visual Basic, C, C++,Java,J2EE

Databases: MS Access, Oracle, SQL Server

Testing Tools: LoadRunner, QTP

Configuration Management: Visual source safe 6.0.

Bug Tracking Tools: Quality Centre.

Software Packages: MS Office (Word, Excel, PowerPoint), MS Project

Operating Systems: Windows XP, 2000.Linux

Internet Technologies: HTML5, Java Script.CSS,Bootstrap,Ajax,Jquery

PROFESSIONAL EXPERIENCE:

CVS CAREMARK, Richardson, Texas

Electronic prior authorization (ePA) (July 2010 – Jan 2014)

Role: Business Analyst

CVS Caremark Corporation is an American drug retailing company with a U.S. pharmacy chain. CVS Caremark provides pharmacy services through its CVS Pharmacy stores; its pharmacy benefit management, mail order and specialty pharmacy division, Caremark Pharmacy Services; its retail-based health clinic subsidiary, MinuteClinic; and its online pharmacy, CVS.com.

The requirement was to analyze various business processes in the existing prior authorization model which was based on manul interpretation and desktop application and to gather requirements that were required for the migration of the desktop application into an automated electronic prior authorization. Was managing multiple projects and partnering with the development / technology teams to implement recommendations.

•Initiated walkthroughs and interviews with senior management (Stakeholders) and department managers (Subject Matter Experts) in prior authorization system to understand user requirements and expectations.

•Created high quality Business Requirement Documents along with screen mockups and conversion requirements to summarize client expectations to create an automated electronic prior authorization (ePA) .

•Created business process models to analyze current processes in the collections, repossessions and recoveries workgroups and created Use Cases, Activity Diagrams and Sequence diagrams in Visio.

•Conducted Requirement analysis and Design Walkthroughs with designers, developers and management staff.

•Analyzed the process for creating the Annual Budget for the company by interacting with teams in Finance, Staffing and Loss Mitigation.

•Analyzed vehicle repossession and loan reinstatement process and used a Six Sigma approach to recommended process changes to efficiently utilize existing staff resources and conducted impact analysis of new system.

•Developed windows services – SOMA services using GOF design patterns (Command pattern and Chain of Responsibility pattern to process the request sequentially) which will automate the approval of an electronic prescription for approval or denial.

•Interacted with the development and testing teams to improve overall quality of the application.

•Identified opportunities of business process improvement and initiate efforts to make improvement in the application.

•Extremely efficient in coordinating with the team and client in order to meet up with the deliverables.

•Involved in designing, reviewing and documenting System Test Plans, Defining Test Procedures and Creating Test Cases on the basis of product release features and client requirements.

•Used SQL Query Analyzer for querying database to gather required information.

•Presented project findings and recommendations to senior management.

C2.O, Chennai, India

Cogniznt (March 2009 – July2015)

Role: Developer

C2.O is an application designed for the project management activity across any organization which holds all the sub applications like defect tracking, Issues and risk management portal, performance appraisal, testing documentation website for individual projects.

•Acted as an interface between senior sales management (Stakeholders) and developers and technology team.

•Developed Issue/Risk module that logged and tracked the problems encountered during the life cycle of the project.

•Prepared the Business Process Model using use case diagrams by studying the system with the end users.

•Created Activity Diagrams and Sequence diagrams using MS Visio and developed project tracking and documentation using MS EXCEL, Access, and Word.

•Served as a point of contact from project initiation to project completion .

•Worked with the project team members, clients and vendors to coordinate activities, provisioning, environment setup, installation, and integration testing.

•Involved in the migration of C2.O (Project Management Application) along with the team members into SharePoint – MOSS 2007.

•Lead a team of size: 5 members in development and delivery of Issue and Risk Standalone modules in SharePoint.

•Developed and implemented web services across the modules using WCF.

•Worked in third party tool - Data synchronization tool to migrate the complete data from SQL server to SharePoint.

•Using Nintex Workflow Foundation (plug in for WF), created workflows for various modules.

•Created applications using Wave Maker Studio that runs in a browser and enables drag and drop of web applications into iframes (Widgets).

•Used SQl server 2005 in order to run the test backend queries to do the verification.

AETNA

QRS (Sep 2008 – March 2009)

Role: Developer

Aetna is an American managed health care company, providing a range of traditional and consumer directed health care insurance products and related services, including medical, pharmaceutical, dental, behavioural health, group life, long-term care, and disability plans, and medical management capabilities.

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•Involved in developing End User Management module for bulk approve and rejection of a user role.

•Project was designed to develop User Management module.

•User Management module was developed to enable an authorized user to take over the user management activities (user – add, edit, de- activate).

•Project followed N – layered, N – Tire architecture and also used WCF concepts for its implementation.

•Individually developed, tested and delivered Developed and tested using N – Unit scripting.

•Aetna listed out nine working VB applications to get migrated to .NET Applications.

•Individually developed and Tested LTC Batch application which is used by the Aetna to Schedule Bulk DB updates without any user intervention.

•Involved in Offshore support during the implementation and production support of AWCA

•Involved in the design/development of detailed testing plan(s) and then integrate them with the project schedule.

Chubb PMO

Infosys (July 2006 – July 2008)

Role: Developer

Chubb PMO - Chubb Corporation is one of the largest property and casualty insurer in the United States which offers commercial, specialty, surety, and personal insurance services .This project was majorly involved in the migration of claim recovery system that was initially developed in the Gupta team developer technology into Vb.net system in order to cater the huge business flow.

•This Project involved in the migration of a Claim Recovery System that was basically developed in Gupta Team Developer to Vb.net.

•By Following the Best Practices and Guidelines specified by Chubb, Claims System was totally Re-Written in .NET

•Developed Validation module that validates the user to receive claim and processes its output in the required format to the assignment module.

•Was hugely involved in generating reports using Crystal Reports.

•Interacted with system architects and developers to finalize application functionality and navigation and update on functional requirements.

•Used Visio to create Use Case diagrams and Data Flow diagrams and wrote Use Cases narratives to show how the system works.

•Participated in meetings with Developers, Project Managers and Quality Analysts to discuss business requirements, test planning, test cases resource utilization, and defect tracking.

•Extensively interacted with the QA Team in executing the Test Plans, provided Test Data and created Test Cases.

•Responsible for sessions with users and stakeholders to identify problems, resolve issue and improve the process to ensure a stable and accurate solution.

•Analyze Business, Technical, System requirements and Use cases for the QRS system which had 25 sub applications.

•Developing process work flow based on requirement Specifications.

•Testing the functionalities of the QRS application, Web services & E2E testing .

•Prepare TSD (Test Strategy Document) and Test Plans of the webservices application.

•Involved in the data warehouse analysis, design, development and testing process during move to integrate legacy systems with those of subsidiary businesses.

•Developed a Visual Basic application which runs by passing the macro variables to the backend program using the values entered in the text boxes and retrieve the data.

•Created business performance monitoring reports, customized by lending segments and created project performance reports.

•Used Microsoft Office, Excel and Access to document and complete transaction details.

•Designed and developed activity diagrams and sequence diagrams and conducted feasibility and impact analysis on new system.

EDUCATION:

•PGDBA, Human Resource, Symbiosis University, Pune, India 2010

•Bachelor of Engineering (BE), Electronics and Communication Engineering, Hindustan college of engineering, India 2006

PERSONAL INFORMATION :

Mobile : 623-***-****

Mail : ac3npq@r.postjobfree.com

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