Microsoft Office Assistant

PERSONAL STATMENT

A reliable, trustworthy and conscientious character who is able to multi-task, handle pressure, work as part of a team and the ability to work with the minimum of supervision. I’m an exceptional person who can explore new territories and push existing limits in the search for logistics. Having exposure to a wide range of technologies & able to play a key role in warehouse and solving related operation issues to ensure that quality solutions meet business objectives. I’m currently looking for a suitable job opportunity with a company that will not only challenge my professionally but also allow me to develop my knowledge & potential further.

PERSONAL DETAILS

Nationality – Sri Lankan

Civil Status – Married

Email – *******.********@*******.***

AREAS OF EXPERTISE

WAREHOUSING INVENTORY MANAGEMENT

LOGISTICS WMS, ERP

MICROSOFT OFFICE STOCK MANAGEMENT

ITS OPERATIONS STOCK BINING, PICKING, PACKING

ADMINISTRATION SHIPPING & RECEIVING

STAFF SUPERVISION TEAM MANAGEMENT

CAREER HISTORY

Retail Warehouse – Al Ghurair Retail LLC (UAE-Dubai) TEAM LEAD

July 2016 – Present

Responsible for supervising the day to day activities of team members employed to work on 3 major retail brand (PRENATAL,MORGAN DE TOI & BAUX AVENUE) of 14 stores across the UAE, to ensure operations run seamlessly. Assigns each worker to specific tasks based on the specialization for maximum output.

Duties

Managing a team of 3 members; assigning them daily task monitoring & evaluating.

Give workers detailed feedback on their level of performance most especially when they are not performing up to company expectations, in order for them to sit up and do better.

Work as the middleman between management and workers to facilitate good communication and airing of complaints from both parties, and see to it that all issues are sorted out.

Check all outgoing stocks to ensure that they are in good condition and make sure that all documents are accurately signed for proper documentation.

Ensure that stock inventory is carried out in a timely manner and that it is in line with the stock balance to avoid mix up.

CHAMARA SANJEEWA – # 1812, Abdul Aziz BLD, Al Nahda St, Al Nahda, Sharjah. M: 056-***-**-**

Retail Warehouse – Al Ghurair Retail LLC (UAE-Dubai) SENIOR STOREKEEPER

June 2013 – Present

Under direction, performs a variety of shipping/receiving, stocking activities; stores and distributes supplies and equipment. Maintains inventory and stock records; and perform related work as required.

Duties

Receiving stocks according to the PL or the invoice.

Binning the merchandise Brand/Department wise.

Picking the merchandise against the Transfer Order.

Shipping the TO and prepare it for dispatching.

Arrange the DA as per the delivery schedule.

Updating the transaction through the ERP.

Fixing the day to day issues in the Hand held scanners of the WH.

Documenting, filling warehouse transaction documents.

Maintaining administration records.

Overseeing storage of surplus inventory & Non stock handling (inventory controlling, receiving and sending).

Response Marketing Company – DIRECT SOLUTIONS INTERNATIONAL (PVT) LTD IT OPERATIONS ASSISTANT

March 2008 – March 2013

Responsible for the installation and maintenance of IT equipment & installation, upgrading the relevant soft wares’ in the company. Selecting data from the data base on client requirements & completing the given job by printing the data to a Direct mailer, to a personalize E-mailer or a personalize SMS. Supporting client/Client’s staff using remote access technologies and also by visiting client’s places or their retail shops on HW problems as well as related technical issues. Duties:

Diagnosis of desktop, application, networking and infrastructure issues & trouble shooting.

Experience of supporting the client base.

Administering the IT department’s policies and procedures.

Maintaining a log of all Hardware software and system backups.

Security number & label printing.

Working closely with suppliers & external parties to resolve operational issues.

Page setup & data printing on seasonal/regular direct mailers.

Designing & sending personalize E-mail campaigns to segmented bases & designing & sending monthly E newsletter of the company.

Transmitting personalize SMS to targeted customer base on client requirements

Responsible for supporting: Windows OS/ Office 2003 and 2007, Exchange server 2003/2007, Backup products, Anti-Virus products and Firewall Configurations. ACADEMIC QUALIFICATIONS

Nalanda College.

General Certificates of Advanced Level, Mathematics, 2000 – 2003 General Certificates of Ordinary Level, 1998 – 2000 CERTIFICATIONS

London Metropolitan University

International Diploma in Computer Studies (NCC-UK) BSc in Computing and Information systems. PROFESSIONAL QUALIFICATIONS

TEC Sri Lanka - Certificate in computer Programming (Intermediate/Basic Level) Open University of Sri Lanka - Certificate Course in Professional English. Ministry of Education & Higher Education - Computer Basics & Operating Systems in National Certificate of Computer applications Examination. REFERENCES – Available on request

I declare that the above given information furnished by me is true and accurate. If required, I shall furnish my original certificates for your kind perusal.

S.D.C Sanjeewa

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