Manager Project Management

Shai Bergerfroind

**** ******** ** #* ******* Beach, CA 90278

Cell: 323-***-**** www.linkedin.com/in/bergershai *********@*****.***

Profile: Operations Executive

Successful in driving improvements in operations and pipeline management that enhance processes and revenue

A Director of Operations with 12 years of experience and a consistent track record of exceeding goals in directing operations, customer services, manufacturing and pipeline management through strategic planning and effective management of staff and budgets.

Proven ability to influence executives and other decision makers, manage relationships with demanding, high-profile accounts, and lead initiatives that improve profitability, productivity, and customer satisfaction. Excel in managing stakeholder communications and expectations. Fluent in Hebrew.

Critical thinker with strong analytic skills and a solid background in the solar industry. Earned top results on manager feedback surveys. Motivational leader with high expectations and dedication to excellence.

Key Highlights:

Reduced manufacturing costs by 20%. PermaCity Construction Corp.

Implementation and integration of CRM and project Management software. PermaCity Construction Corp.

Exceeded monthly project approval targets of $5M to $11M by 20% and improved team’s efficiency and productivity. Verengo Solar

Managed a pipeline of jobs worth $23M while achieving reduction in cycle time and faster realization of revenue. Verengo Solar

Maintained lowest cost per project. Verengo Solar

Directed 11 client accounts in increasing annual revenue an average of 30% to 70% through provision of sound financial guidance. Precise

Core Skills Include: Strategic Planning Product management and manufacturing Service management Software implementation Pipeline management Operations Management Process Improvement Contract Negotiations Forecasting Quality Assurance Managing through KPIs Finance Cash Flow Management Project Management Team Leadership & Motivation

Professional Experience

PermaCity Construction Corp., Los Angeles, Ca - Director of Operations (6/2016-Present)

A $20M installer of solar systems for Commercial properties in CA,; 12 employees.

Managing all company operations, including Procurement and Logistics, field services, IT, Legal and HR.

Also managed the Company product development and manufacturing activities. PermaCity has its own proprietary Solar racking product.

Implemented ZOHO CRM software and a process to track all incoming leads and Sales

Implemented a project management software for all design and construction activities

Reduced Solar Racking manufacturing costs by 20%

Developed processes for procurement and logistics. Leveraging new project management software to track deliveries to job sites

Verengo Solar, Inc., Torrance, Ca - Director of Operations VELOCITY (9/2015-4/2016)

A $120M installer of solar systems for homes in CA, NJ, NY, and CT; 1K+ employees.

Accountable for managing and staffing of four key Verengo teams – Site assessment, Underwriting, Design and Engineering and the permitting team. Total of 40 employees, 4 managers and 2 structural engineers. The department was tasks with processing all sold opportunities and turning those into revenue while ensuring quality and excellent customer experience.

Responsible for Verengo hitting its revenue goal every month and succeeding in that.

Improved the cycle time of processing deals from sale to install by 16%

Improved productivity in the design team by 30% over the span of three months.

Improved quality by reducing the rate of permit rejections from 40% to 20%.

Verengo Solar, Inc., Torrance, Ca - Business Analyst & Underwriting Manager (3/2011-9/2015)

A $120M installer of solar systems for homes in CA, NJ, NY, and CT; 1K+ employees.

Accountable for managing and staffing of deal review and underwriting teams of 17 employees in total through 2 Team Leaders in the operations department responsible for reviewing residential projects and approving/declining based on economic and structural criteria. Maintain highest level of quality to ensure project viability and profitability.

Was tasked also in managing Verengo’s pipeline of jobs from Sale to Install.

Managed a pipeline of jobs worth $23M while leading cross functional efforts that resulted in reducing jobs cycle time and faster realization of revenue.

Managed the relationship with subcontractors. Negotiating bids, pricing and scope of work with construction companies, arborists, etc.

Surpassed targets of $5M to $11M every month by 20% regarding approval and processing metrics.

Instrumental in raising approval rate by 15% or $1.7M monthly by initiating and conducting research on shade and its effect on solar systems using micro inverters.

Reduced teams’ error rate an average of 60%; instituted and managed process which eliminated common errors.

Decreased cycle time per job review from 4 days to 1 day.

Led 12 cross-department projects that improved productivity and efficiency.

Trained sales team in underwriting process, guidelines, and policies.

Noted for helping the review teams expand from 3 to 17 staff.

Precise, Ltd, Tel Aviv, Israel – Key Account Manager & Team Leader (9/2007-9/2010)

Promoted from Finance Manager based on consistently exceeding goals and expectations for this provider of financial and managerial services to businesses in construction and urban planning, particularly architects and civil engineers; 50 employees. Company entered publishing and legal firm market in 2009.

In charge of financial management and retention for 5 major clients and 3 smaller clients representing combined annual revenue of $10M. Managed team of 4 Finance Managers.

Initiated process to establish working relationship with magazine publishing firms.

Developed relationships with clients’ senior-level management.

Created annual business plans for assigned accounts.

Supplied advice to CEOs regarding cost structure, hiring decisions, and contract negotiations with their customers.

Recognized by clients as a trusted financial advisor.

Completed special projects related to analyzing new design tariffs issued by the Israeli government for construction and urban planning.

Conducted a comparative survey of architectural and engineering design tariffs in Europe, North America and Israel; survey proved that current Israeli tariff was, on average, 40% lower compared with tariffs used in countries with similar per capita income to Israel's.

Precise, Ltd, Tel Aviv, Israel – Finance Manager (9/2005-9/2007)

Functioned as a CFO for 3 accounts, providing financial services to clients regarding establishment of annual and monthly financial targets and ensuring that targets were met. Handled clients’ cash flow. Established project pricing and created price proposals for the clients of the accounts.

Prepared and presented weekly, monthly, quarterly, and annual financial reports to client CEOs.

Developed processes to report on separate cost centers for clients.

Handled clients’ billing process for their projects.

Attended design fee negotiating meetings with the clients of the accounts.

Established and managed clients’ collection process.

Clients realized revenue increases ranging from 30% to 70%.

Prior experience includes Staff Sergeant, Platoon Sergeant, and Squad Leader in an infantry battalion during military service in the Israeli Defense Force; completed Staff Sergeant, Squad Leader, and Paratrooper training (11/1998- 11/2001).

Education

Bachelor of Economics and Political Science, Haifa University, Haifa, Israel 10/2005

Six sigma green belt, Villanova university 5/2017

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