Name : Channappa
Contact-no : 807-***-****
Email-id : **********@*****.***
CAREER OBJECTIVE
Seeking a Challenge position to utilize my knowledge and training with an organization that has the potential for growth and expansion and has high standard of performance.
SUMMARY
Job Responsibility:-
Handling Call Center of 400+ employees
Handling of Data
Skill Development Training
Customer relationship manager
Billing & invoice
Customer portfolio management
Accounting & calculation
Telephone handling
Objective/issue handling
STRENGTH
Good Analytical Skills.
Perseverance and fast learning ability
And enthusiastic.
High committed and involved in any assignment that I take up
Leadership quality
Good listener
PROFFESSIONAL EXPERIENCE
Having an experience of 1 year in retail and IT –ITES (BPO) domain trainer in the project of Pradhan Mantri Kaushal Vikas Yojana (PMKVY-Skill India Program) in Quess Corp Ltd.
Job Resposibilities:- Training the candidates, placement, mobilization,
Having an experience of 6 years in the stock market like handling outside sales, backoffice,trading clients.
Worked as a project trainee in MSIL (Mysoore Sales International Limited).
Has a certified to the Swift India course in NIIT.
Work as a internal guide for academic projects for Mgmt students.
Represented as a guest lecture on Stock Market.
CURRENTLY WORKING
Working as a Regional Manager for Jarvis Consulting, from Dec-18
Job Responsibilities: - Training about CCDMS,Collection of Data,
Call center management with 600+ Employees,
Creating Scripts for Calling,Performance
Auditing,Etc
ACADEMIC PROJECT DETAILS
Project# 1
Title : MSIL (Mysoore Sales International Ltd)
Role : Performance Appraisal
Team Size : 50
Duration : 3 months
Description: Questionnaires to different department like apparel,paper,chit fund,etc.The project aims to be performance appraisal to all the employees in MSIL.
Project# 2
Title : Entrepreneur
Role : Knowing about entrepreneur
Duration : 15 days
Description : Knowing about the Entrepreneur capacity and willingness to develop, organize and manage business venture along with any of its risk in order to make a profit.the most obvious example of entrepreneurship is the starting of new business.
KEY EXTRA CURRICULARS
Computer skills
Handling of Training,Back Office,mis
Handling of clients
Call center management
EDUCATION
BBM
Gulbarga University Gulbarga
2007
68%
PUC
Secondary Board of Educaion
2004
55%
SSLC
Karnataka Secondary Education Examination Board
1999
62.56%
PERSONAL DETAILS
Personal Information
Name
Adress
Mobile Number
Email id
Channappa
H no 14-129/1,Shivachandra road,agdi galli,Humnabad-585330
**********@*****.***
Languages
Hindi,English,Kannada
DECLARATION
I here by declare that the above furnished details are fully tre to the best of my knowledge and belief.
Date:- May-2019 (Channappa)