EMR Trainer

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Chanda Howerton

Certifed Cerner Trainer

*************@*****.***

Summary

Providing professional and comprehensive training and support to end users. I don't only show users how to use the Cerner applications, I show them how to make the applications work for them! I am a champion of the EMR.

Trained at Cerner World Head Quarters and received certification in the following solutions: FirstNet, RadNet, SurgiNet, PowerChart, CPOE, PowerChart Maternity, Women's Health Ambulatory, Fetal Link, Blood Brige, Clarivia, Bed Capacity Management.

Experience

MHS Genesis Revenue Cycle Trainer (Cerner ) at United States Department of Defense April 2017 - November 2017 (8 months)

Scheduling, registration, and HIM certified

MHS Genesis Women's Health Trainer (Cerner ) at United States Department of Defense January 2017 - November 2017 (11 months)

EMR women's health classroom trainer to both providers and nurses in the ambulatory and acute setting. I also assisted with pre go live work such as favorites fair, preferences, sign on fairs. My experience also includes user optimization of user experience after the go live period. Cerner Powerchart ambulatory go live support ATE at Leidos September 2016 - December 2016 (4 months)

Provider & nursing support

Icentra (Cerner PowerChart ) ambulatory classroom trainer at Intermountain Healthcare April 2016 - August 2016 (5 months)

Icentra (Cerner) simulation implementation team member at Intermountain Healthcare January 2016 - August 2016 (8 months)

provided pre-go live simulation and go live support. Set up favorites and preferences for end users. Cerner Ambulatory ATE go live support at Indiana University Health November 2015 - January 2016 (3 months)

Cerner Inpatient PowerChart ATE support at Lafayette General Health November 2015 - November 2015 (1 month)

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Team lead

epic Cadence Support at Dartmouth-Hitchcock

September 2015 - October 2015 (2 months)

Cerner Ambulatory OBGYN Physician Adoption Coach at Einstein Healthcare Network August 2015 - September 2015 (2 months)

OBGYN

epic Beaker clinical lab go live support at OhioHealth August 2015 - August 2015 (1 month)

Cerner Ambulatory go live support at Indiana University Health June 2015 - July 2015 (2 months)

Cerner go live support at Health South Rehab Hospital June 2015 - June 2015 (1 month)

epic Provider Support at Sagacious Consultants

May 2015 - May 2015 (1 month)

Go-live elbow support

Cerner Physician Adoption Coach Dynamic Documentation May 2015 - May 2015 (1 month)

Cerner Physician Adoption Coach/ go live support at Valley Baptist Health System September 2014 - September 2014 (1 month)

Medhost CPOE Learning Consultant at Intellect Resources April 2014 - August 2014 (5 months)

Cerner Physician Adoption Coach

June 2014 - June 2014 (1 month)

Cerner PowerChart go live support at Athens Regional Health System May 2014 - May 2014 (1 month)

Cerner FirstNet go live support at Holland Hospital April 2014 - April 2014 (1 month)

Cerner PowerChart go live support

April 2014 - April 2014 (1 month)

ICU

Cerner ambulatory Physician adoption coach at Le Bonheur Children's Hospital April 2014 - April 2014 (1 month)

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Cerner Physician Adoption Coach/ go live support

March 2014 - March 2014 (1 month)

Cerner Physician Adoption Coach/ go live support at Atlanta Medical Center March 2014 - March 2014 (1 month)

Cerner PowerChart go live support

March 2014 - March 2014 (1 month)

Cerner FirstNet go live support

January 2014 - February 2014 (2 months)

Cadence Go-Live Support at Santa Rosa Consulting

October 2013 - November 2013 (2 months)

At-the-elbow support for Cadence and Prelude.

Beaker/Cadence Go-Live Support at TEKsystems

February 2013 - November 2013 (10 months)

I Provide at-the-elbow support to end users of the Epic Beaker Module. I Also supported Cadence and Prelude.

Cerner PowerChart Go-live Support at HCTec

October 2013 - October 2013 (1 month)

PowerChart- General Nursing floor

Call Center Support

Patient Access Representative at Mary Greeley Medical Center June 2006 - October 2012 (6 years 5 months)

Hospital Admissions and registration of scheduled and non-scheduled patients. Supported departments: Physical therapy, Wound Clinic, Radiology, laboratory, Cardiopulmonary, Radiation oncology, and Wellness clinic.

Training of new hires on their roles and the use of software applications (Prelude/ADT/Cadence/Beaker). Communicating with other departmental staff, physicians and patients. Order entry, requisition entry, reference lab encounter, full registration labs and one click appointments. Taking incoming phone calls incoming from medical staff and patients and/or routing them appropriately. Verify insurance coverage. Electronic payment collection. Clinical Assistant

June 2003 - June 2006 (3 years 1 month)

Answer telephones, faxing order, taking/filing medication orders Pulling files for appointments, appointment reminders and test results Assisting with routine gynecological procedures and special colposcopy procedures Page 4

Education

Kirkwood Community College

Associate of Arts and Sciences (AAS), Health Information/Medical Records Technology/ Technician, 2012 - 2014

Des Moines Area Community College

Certification, Medical Transcription/Transcriptionist, 2000 - 2003 Des Moines Area Community College

Certification, Data Processing, 2000 - 2003

Des Moines Area Community College

Associate of Arts and Sciences (AAS), Medical Office Assistant/Specialist, 2000 - 2003 Western Iowa Tech Community College

Certificate, Certified Nurse Assistant, 1993 - 1993 Kirkwood Community College

Certificate, Technical and Software Support, 2013

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Chanda Howerton

Certifed Cerner Trainer

*************@*****.***

Contact Chanda on LinkedIn

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