Professional Experience Management

VICTOR E. COLLINS JR

215-***-**** ***************@*****.***

Professional Experience

Verizon Wireless

Store Manager Sep 2015 – Current Orlando, Florida

Collaborated with multiple store managers to lead teams and increase productivity and work flow

Motivate and coach team members to increase knowledge and performance

Provide consistent feedback to team members about individual and store performance

Coordinated and schedule team members trainings for learning and development

Maintain and grow business portfolio for multiple locations

Analyze and maintain all risk operational procedures along with inventory management

Manage and maintain multiple location P & L reports

Deliver quarterly enterprise risk management report

Grow and maintain multiple locations exceeding 3-5 million in revenue

Verizon Wireless

Lead Solutions Specialist Jan 2011 – Sep 2015 Philadelphia, PA

Maintained and grew business portfolio exceeding 1 million in revenue

Network and establish new opportunities for market share to grow store share of wallet

Consistently trained all team members on new functionalities and operational risk procedures

Responsible for client escalations, Inventory and marketing, and cash management

Prospect New business opportunities through cold calling and using CRM software

RadioShack

Marketing Operations Coordinator March 2008 – Jan 2011 Philadelphia, PA

Establish and implement processes to attain organizational efficiency

Maintain and increase data quality within marketing data bases

Created and maintained various metric reports for quarterly reviews

Monitored and analyzed risk management procedures

Audit and maintain risk analysis quarterly

Education

Strayer University- Masters - 2016

Marketing Management

Kutztown University – Bachelors - 2010

Marketing

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