Jean Marc Desgranges

** ******** ******

St Helens

WA9 2DP

074********

ac3nbh@r.postjobfree.com

ac3nbh@r.postjobfree.com

Personal Profile

A friendly and polite individual with high levels of personal drive and motivation who has been termed a trustworthy, hardworking and reliable from previous employers. Able to learn new skills quickly and effectively and willing to undertake any further training to enhance existing skills. Is currently seeking the opportunity to gain employment within a customer focused environment and possess all the necessary skills to deal with customers on both a professional and caring manner

Key Skills

Excellent communication skills both written and verbal

Able to deal with the client diplomatically and effectively

Able to work well as part of a team and equally using initiative

Confident and resourceful with a strong work ethic

Considered a valuable team member supporting colleagues at all times

Excellent time management skills – able to prioritise work loads

Able to work well under pressure – resolving conflict calmly and effectively

ISECURE (NW) Limited Jan 13 - present

Work as a (CP officer doing body gard) to ensure the safety of our principal

Also as a ( DS door supervisor in several night clubs and bar’s in St helens)

Work as part of a team in the saints ground has ground response ensurin the safety of all

Visitor and staff.

GDM, Security and Training Feb 12 – Dec 12

PES (Personal Escort Section)

RST (Residential Security Team)

Taking responsibility for stopping people getting in to the principle or the (VIP)

Looking out for imminent danger to the principle

Taking immediate action and resolving conflict calmly and effectively

Adhering to strict Confidentiality policies and procedures at all times

Supporting colleagues to ensure maximum safety

Thatto Heath Children’s Centre MATCH Set 09 – Nov 12

Helping to run a group for men encouraging them to work with their children

A weekly group which includes employed and unemployed men on a voluntary basis

Encouraging men to bond with their children

Working through imaginative activities to encourage learning through play

Select Security Security Guard Oct 09 – Dec 09

Working on a construction site on a night shift pattern, signing in staff and visitors

Patrolling the area and searching for intruders

Challenging trespassers calmly and professionally

Adhering to strict health and safety policies and procedures

Sun Quest Vacation Holiday Representative Jan 07 – Jul 07

Responsible for ensuring holiday guests were looked after

Generating income from the sale of excursions and other related items such as car hire, sun cream and phone cards

Carrying out airport duties including – collecting guests and transferring to their accommodation

Returning guests to the airport in preparation for their flight home

Liaising with hotel guests and staff to assist in public relations between them and the Company

Chairing welcome meetings and ensuring guests have all the information they need to enjoy their stay

Organising and taking part in entertainment for the guests – being involved in cabaret shows and taking guests to local pubs and clubs

Completing all administration duties, sorting, collating and analysing paperwork

Attending resort meetings and raising relevant issues and problems

National Palace of Haiti as an( UCP) officer

Work as under cover for two years in gang related matter from (99 to 01)

One year as an operatoin supervisor on gang,weapons and drugs .

Education and Training

2012 SIA Close Protection Operative

2011 SIA Door Supervision

1992 – 1999 Thomas Jefferson Academy, Kayanou

Received a high school Diploma from the state of New York

Additional Information:

Able to speak 4 languages – English (fluent), French (fluent), Spanish (fluent) and mother tongue Creole

References are available on request.

Contact this candidate