I want to succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities.

TRAINING

****-****: Diploma in Hotel Reception istht Founty AGADIR.

2003-2005: Diploma in Computer Management Group at the polytechnic ISIAM Agadir

2002-2004: Faculty Ibn Zuhr Department of Spanish literature

2002-2003: Obtaining Baccalaureate School in session June Bekkali Ait Melloul in Modern Letter

OBJECTIVE

Seeking a position with a well established company where I Can maximize my program development and training skills.

FOREIGN LANGUAGES

French I am fluent and have good ability to communicate

Spanish Good quality speech and writing with my Spanish literature orientation

Arabic my native language

English Very high, speak and communicate easily with customers

Italian Professional concepts, average two years of study at University level

PROFESSIONAL EXPERIENCES

Orient pearl restaurant

From 01/02/2013 to Present

- Customer service agent / receptionist

Corp hotel Doha suites

From 05/03/2012 to 30/12/2012

– working at front desk, cashier &night audit

- VIP welcome

- billing for services

-Cashier control

- billing for services

-Selling rooms

-Established daily report

Iberostar hotel

From 01/05/2011 to 25/09/2011

- working as a receptionist/ cashier.

Iberostar hotel

From 01/03/2011 to 30/04/2011

–Internship at the Human Resources Department

- Pointing to the employee

- controlling employee attendance

- establish a general condition of the end of the month

- Declaration and registration of employees in health coverage

Kenzi Semeramis hotel

From 01/07/2010to 20/12/2010

- work in the service marketing Product

- The selection of target markets

- The orientation of the creation of products as required

- Realization of an advertising campaign

- test a product to consumers

- Monitoring and customer loyalty

Iberostar hotel

From01/11/2009to 30/11/2009

– Internship at the reception

- To check-in and check-out

- give the customer information on the hotel

- Listen to customer complaints

- billing for services

Iberostar hotel

From 01/07/2009to 31/07/2009

–Internship at the reception

- To check-in and check-out

- give the customer information on the hotel

- Listen to customer complaints

- billing for services

Heklamar Company

From 01/01/2009 to 31/01/2009

–Commercial Agent position

- Search for new markets

- Ability to convince customers

- evaluatethe Product of the establishment

- The sale of goods and services

Agyad Residence

From 01/11/2008 to 30/11/2008

–Internship at the reception

- To check-in and check-out

- give the customer information on the hotel

- Listen to Customer complaints

Zara Clothing and Accessories Marina Agadir Morocco

From 01/8/2005 to 30/07/2008

Working as seller in men collection.

SKILLS

COMPUTER:

Office: Excel, PowerPoint, FrontPage, publisher

Systems: Ms-Dos, Windows 95/98/2000/Me/XP/2000 server

PERSONAL CHARACTERISTICS:

- Good communication skills

- Quick adaptation to the work environment

- Active, dynamic and hard worker

- Punctual

- Flexible

- Handle multiple tasks

- Ability to work underpressure

- Fair knowledge in computer

LIFE MEMBERSHIP

-Member of the Association El Amane development, culture and environment.

- President of sport field in El Amane association.

-football Player in USMAM club.

DIVERSE

Hobbies: Internet, movies (action, comedy), reading books

Sport: Trips, Football

Contact this candidate