Caroline Ajel
Rahway, NJ *****
908-***-**** • ********.****@*****.*** • LinkedIn
Professional Summary
Technology Professional seeking a position within a Business Unit that requires the ability to handle multiple priorities across multiple projects in an organized and efficient manner
Areas of Expertise
Broad knowledge and success in application development, which includes requirements gathering/assessment, technical analysis/design, technical and non-technical documentation and full systems development life cycle (SDLC) project coordination
Outstanding interpersonal and communication strengths leveraged to train users, troubleshoot system issues, and ensure total client satisfaction
Experience using various tools for document sharing, requirement and defect management such as Quality Center (ALM), Team Foundation Server (TFS), and SharePoint
Key Achievements
Successfully conducted presentations for key project stakeholders resulting in overwhelmingly positive unsolicited feedback
Trained and mentored new developers, growing associates’ understanding and building greater employee engagement with company goals, norms and practices
Spearheaded development and implementation of desktop user experiences, internal tools and related infrastructures, saving time and costs, and boosting overall performance.
Managed projects that involved PCI and SOX Compliance regulations
Technical Proficiencies
Platforms:
Windows, Windows Server, Linux, AS400
Tools:
SQL Server, MS Access, ODBC, Relational Databases, ALM, SDLC, UML, XML, Microsoft Office Suite, MS Project, MS SharePoint, Team Foundation Server, C++, C#, Visual Studio Development, OOA&D
Professional Experience
Source4Teachers, – Cherry Hill, NJ (10/2017-Present)
Substitute Paraprofessional / Teacher
Assist in classrooms in Middlesex and Union County NJ
Rahway Food for Friends, Rahway, NJ (11/2016 – Present)
Acting President Board of Directors (1/2017 – 4/2017)
Organize and run Board Meetings, Fundraising Events
Oversee all grants to be written and submitted
Elicit organization needs from volunteers as well as beneficiaries
Leverage professional expertise to design and maintain organization’s website through creative and unique image editing and content creation
DeVry University, North Brunswick, NJ (1/2015 – 11/2016)
Student – Bachelor of Science, Technical Management
Hands on Project Management requiring students from all programs to come together on teams to come up with a project and manage all aspects of the project
Senior project technical team member handling the upgrade of our client’s current website, documentation of all changes made and training of client on the new hosting program.
United Parcel Service, Inc., Paramus, NJ (8/1998 – 4/2016)
Project Coordinator Responsibilities
Coordination of high profile projects that included setting project schedules for the whole systems development lifecycle using MS Project.
Business requirement and functional design document translation to technical design using traceability matrix and use cases
Risk and gap analysis dealing with upstream and downstream systems timelines
Conduct weekly status meetings with all project stakeholders
Business Analysis Responsibilities
Feasibility analysis of sponsor requirements for enterprise release application
Worked closely with various stakeholder groups to gather and elicit requirements.
Provided requirement walkthroughs to QA, Development, and business users
Conducted JAD sessions for requirement review and approval.
Translated Business Requirements into Functional & Technical Requirements.
Created and maintained Use Case documents for various system functions.
Maintained Requirement Traceability Matrix to highlight relations between requirements and provide snapshot of requirement status.
Created process flows to outline system processes. Used Visio for process flows.
Intermediate Applications Developer
Application development on a Windows environment using MS Visual Studio
Work with quality assurance and end users for system, product, user and beta testing
Support application pre and post deployment with internal and off-shore support team
Worked on legacy systems conversion from C++ to .NET and C#. Used Visual Studio for code modification on Client and Server portions of application
Created databases and user access in SQL Server
Created database schemas in MS Access and facilitated SQL Server database schema design.
Wrote stored procedures in SQL Server using Triggers.
IHS, Inc., Woodbridge, NJ (1996 – 1998)
Consultant – Bellcore, Piscataway, NJ
Tier 1 Help Desk
Supervised team of 3
Managed team meetings
Tier 1 Internal support for Domestic 1 (800) lines
Education and Training
DeVry University, North Brunswick, NJ
Bachelor of Science, Business Technical Management
DeVry University, North Brunswick, NJ
Associate of Applied Science, Computer Information Systems