Microsoft Office Customer

SENTHILKUMAR. S

EMAIL.ID :************@*****.***

Contact No : 950*******

Objective

I would like to associate myself with an organization where I would be able to serve to my fullest potential towards the cause of the organization by taking up different challenges from conceptualization to implementation with full zeal and enthusiasm.

Educational Qualification

DCSE passed from Bharath polytechnic college in Namakkal.passed patch 2012 with 84%.

SSLC passed from GH School in 2008 with 40%.

Computer Skills

Operating System : Windows XP, Windows 7, Windows 8.

Packages : Microsoft Office

Experience

Worked as a customer relation officer in Hinduja Global Solutions(July 2013 to june 2015)

Worked as an Telecaller in Reliance communication at Salem .(August 2015 to April 2016).

Key Accomplishments :

Handling customer of prepaid for Airtel (Chennai,Tamilnadu)

Customer relations officer.(CRO).

Handling customer of postpaid for tele caller salem tamilnadu)

Explaining the customer prepaid usage bills details

Motivating existing prepaid customer to use prepaid sim

Meet the Difficulties of customer queries

Motivating existing customer to use new and upcoming VAS

Achieving all type of target

Handling the GPRS help desk

Handling the higher escalation calls and 3G enquiry calls

Explainaing the mobile specifications and mobile salesing

Good communication and satisfied the customers

Personality Traits

Willingness to work in team and hard worker .

Ability to deal with people dramatically.

Unmatchable communication skills in written and verbal both.

Strong motivational and logical skills.

Ability to produce the best result in pressure situation.

Personal Profile

Name : S.senthilkumar

Father`s name : T.selvam

Date of Birth : 03.01.1990

Languages known : Tamil,English

Marital Status : Single

Nationality : Indian

Permanent address : 2/302,naicker street, gudalur (po),sangakiri(Tk),selam(Dt),637103.

Declaration

I hereby declare that all the information furnished above is true to the best of my knowledge and belief.

Date :

Place : Sincerely

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