Freelance Transcriptionist/Captioner

Hello

I’m A manda G ueye

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NY,NY,10030

(561-*-**-****

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Skills

● Proficient i n M icrosoft O ffice, W ord, P owerPoint, a nd E xcel w ith t he a bility t o t ype 5 0 w pm.

● Self-motivated, a bility t o h andle m ultiple t asks s imultaneously.

● Strong c ustomer r elations a nd c ustomer s ervice s kills, w ith e xcellent s ales a bilities.

● Skilled i n i nterpersonal c ommunication; b oth v erbal a nd w ritten.

● Capable o f p rioritizing a nd a ssuring c onfidentiality.

● Handle c risis s ituations i n a c alm a nd c apable m anner.

● Optimize p roductivity t hrough i ndividual a nd t eam e ffort.

● A p ositive a nd c onfident p ersonality b lended w ith a s trong w ork e thic

● Essay e diting. I e dited e ssays f or E nglish m ajors i n C CNY Experience

October 2 017- P resent

ASC C aptioning- R emote - C aption E ditor

● Edit c aptions f or a udio a nd V ideo

● Listen r ecordings

● Improved c aptions f or a ssignments

● Maintained c onfidentiality o f f iles

Babbletype.com, R emote - A udio T ranscriptionist

● Can t ype 7 5 W PM

● Listen a nd r ecord a udio f or m arket r esearch i n G oogle D ocs

● Know h ow t o t ranscribe c lean v erbatim a nd v erbatim f ormats.

● Improved t ranscription s peed a nd a ccuracy

● Maintained c onfidentiality o f f iles

June 2 014 - J uly 2 015

7cupsoftea, R emote - C hat s upport

● Performed c risis i nterventions w ith c lients

● Maintained c onfidentiality o f r ecords r elating t o c lients' t reatment

● Encouraged c lients t o e xpress t heir f eelings a nd d iscuss w hat i s h appening i n t heir l ives, helping t hem t o d evelop i nsight i nto t hemselves o r t heir r elationships

● Guided c lients i n t he d evelopment o f s kills o r s trategies f or d ealing w ith t heir p roblems

● Refer p atients, c lients, o r f amily m embers t o c ommunity r esources o r t o s pecialists a s necessary

June 2 011 - J uly 2 012

2

Lightsource, N YC - S ales A ssociate

● Recommended, s elected, a nd h elped l ocate o r o btain m erchandise

● Received p ayment b y c ash o r a utomatic d ebits

● Developed s ales a nd m arketing t echniques f or e xposure t o n ew c ustomers

● Demonstrated g reat c ustomer s ervice a t a ll t imes, b uilding a c ore g roup o f c ustomers

● Resolved c ustomer c omplaints a nd a nswered p atron’s i nquiries

● Maintained s ales r ecords, c ollected p ayment a nd p erformed f ollow u p m arketing July 2 008 - D ec 2 010

S.Ilson, F lorida - A dmin A ssociate

● Managed D aily c alendar

● D evised a nd m anaged o ffice s ystems t o e fficiently d eal w ith p aper f low

● P rinted, s canned, c opied f iles a nd c ategorized t hem i n t he c orrect f olders

● C hecked e mail a nd h andled b ill p ayments

● Coordinated t ravel a nd e vent p lans

● Manage s ocial m edia a ccounts a nd a d c ampaigns Education

Aug 2 012- T BA

City c ollege o f N Y, N Y- B .A

Studying B usiness a nd P sychology

Graduated H igh s chool i n 2 012

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