Human Resources Manager

WILLIAM BREEDEN BAILEY

Cell: 843-***-****

Email: ************@*****.***

SUMMARY

Forward thinking and cognizant sports industry professional with over 15 years of experience leading teams and businesses to financial growth.

EDUCATION

2014-2016 MS Northeastern University, Boston, MA

Sports Management/Leadership, GPA 3.87/4.0

2007-2013 BS College of Charleston, Charleston, SC Physical Education, Minor in Health Promotion

2006-2007 The Citadel, Charleston, SC

Business Administration Transfer

EXPERIENCE

10/01/17- Present General Manager/Construction Project Coordinator Sealand Adventure Sports/Hyland Construction, LLC

Charleston, SC

• Responsible for all day-to-day business operations including human resources, customer and vendor relations as well as financial reporting

• Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying relevant market trends

• Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios

• Project Management including scheduling of subcontractors, permit acquisitions, product distribution, and monitoring timeline goals

• Maintains homeowner communication and satisfaction throughout project 08/14/14-10/01/17 Assistant General Manager/Director of Tennis The I’On Club, Charleston, SC

Mosaic Clubs and Resorts, LLC.

• Accountability for the annual operating/capital budget and human resources workforce programs

• Strategic planning, inclusive of balancing the return on investment with the expansion of services/programs that reflect the dynamic needs of the facility

• Responsible for all day-today business operations including human resources, customer and vendor relations as well as financial reporting

• Manages department members that may include, but is not limited to: department payroll, capital expenditures, forecasting, marketing and promotional drives

• Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses

• Actively oversee all facility capital expenditure projects to completion

• Integration of programs and activities into a seamless operating model that enhances the reputation and brand of the facility and the community while fosters the “family club” experience for the Membership

• Initiates, directs and promotes tennis clinics, special events and programs in an effort to attract and maintain members’ tennis interests

• Ensures proper inspection of the courts/facilities on a daily basis prior to the start of play and ascertain that all necessary maintenance has been performed and the courts are in a safe working order. Monitors court usage including special events, clinics and lessons

• Member satisfaction through outstanding service, communication and teamwork 01/13/13-08/14/14 Assistant Director of Tennis and Director of Tournaments

Rocky Mountain Tennis Center, Boulder, CO

• Trainer/Advisor and Travel Coach for five-star collegiate recruits and other state, sectional, and nationally ranked juniors

• Former travel coach and advisor to Alexandra Stevenson (current WTA Player and former top 20 world ranking)

• Conduct, organize and promote private, group and instructional clinics

• Oversee over 14 sanctioned and non-sanctioned USTA tennis tournament operations, implementing policies and rules, instructing staff and coordinating internal communication, event finances, scheduling, statistics and marketing ACCOMPLISHMENTS

• 2017 Awarded both Department of The Year (Tennis) and Club of The Year by Mosaic Clubs and Resorts (200+ Clubs)

• 2016 Selected for and completed General Manager’s Training Program with Mosaic Clubs and Resorts

• 2014 Charleston Pro League Champion (7-2)

• 2014 Denver City Open Champion (Mixed Doubles)

• 2014 Babolat Boulder Open Doubles Champion (Mixed Doubles)

• 2014 48th Annual Austin Scott Doubles Champion (Men’s Open Doubles)

• 2014 Babolat full tennis sponsorship

• 2013 Personally recruited to coach Alexandra Stevenson (former top 20 WTA Tour player and Wimbledon Semifinalist)

• 2012 Personally recruited to help advise and train the #1 woman’s doubles team on WTA Tour (Liezel Huber and Lisa Raymond)

• 2011 Charleston Pro League Champion (9-0)

• 2009-2010 Charleston Southern University Women’s Tennis Team acquired a #58 Division 1 National Ranking and Big South Conference Champion

• 2009 Competed in ITF Tournaments

• 2009 American Top 500 tennis players (#407)

• 2008 Quarterfinals USTA National Clay Court Championships (Draw size 128)

• 2008 Round of 32 USTA National Indoor Championships, USTA National Tennis Center, New York City (128 Draw Size)

• 2008-2009 Dunlop’s Elite D Squad Team member and sponsorship

• 2007-2009 College of Charleston Men’s Tennis Team (Team NCAA Division 1 Top 50 National Ranking)

SPECIAL SKILLS

• Communication, interpersonal, research and planning, management, organizational skills, strong written, oral and leadership skills

• Tireless, energetic and charismatic leader with strong motivational skills and the ability to delegate effectively

• Substantially grow customer bases through effective marketing

• Improve customer service and resolve issues promptly to maximize satisfaction.

• Develop effective business plans and financial reporting documents

• Recruit, screen, recommend for employment, train, develop,and supervise staff

• General Managers Training Program for developing Public and Private tennis Clubs

• Proficient in Quickbooks, Microsoft Excel, Microsoft Word

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