Customer service. Assistant
Resume:
Tracy D avis
**************.**@*****.***
352-***-**** cell)
SUMMARY
Administrative s upport p rofessional e xperience w orking i n f ast p aced e nvironment, s trong o rganizational technical a nd i nterpersonal s kills. O utstanding o rganizational a nd m ulti-tasking s kills. F ast l earner w ith strong a bility t o w ork i ndependently.
● Multi-tasking
● Filing & O rganization
● Accounts P ayable
● Book k eeping
● Management
● MS O ffice
● Written & V erbal C ommunications
● Telephone R eception
● Problem S olving
● Collections
● Accounts R eceivable
Professional E xperience
Lincare I nc.(CSR) O rlando, F L 06/2016-pres.
CPAC
● Answer i ncoming c alls
● Process p ayments d aily
● Answer q uestions p ertaining t o I nsurance
● Send q uestions u nable t o r esolve t o R egional o ffice v ia n otes
● Note p atients a ccounts d aily i n a s400
Wyndham W orldwide O rlando, F L 01/2016-06/2016 CSR
● Answered i ncoming c alls
● Processed p ayments f or H otel p ackages f or 2 to3 d ay s tays
● Participated w ith I ncentives a nd g oals
SGA H oldings O rlando, F L 12/2014-6/2015
Inventory/ P lanner
● Maintained I nventory
● Worked w ith t he w arehouse m anager t o d ouble c heck c ounts
● Maintained I nventory c ounts i n 4 o ther s tates
● Worked a s mall p eriod w ith p lanning
● Keyed e ntries d aily
Manpower ( DHEC) ( Amerigas) S partanburg, S C 05/2014 – 9 /2014 Customer S ervice R epresentative 12/2013 – 0 3/2014
● Coordinated a nd a nswered i ncoming c alls
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● Scheduled a ppointments f or v arious d epartments ( WIC)
● Assisted c alls w ith c onfidential i nformation
● Trained i n V arious D epartments
● Trained i n C ares p rogram
● Accounts R eceivable
● Printed t ickets f or g as d eliveries
(TFE L ogistics), S partanburg, S C 07/2012 – 1 2/2013
W arehouse A ssistant I C D epartment
● Processed a nd c atalogued i nventory m erchandise u sing R F e lectronic s oftware s ystem s canning
● Sorted a nd m onitored h igh v olume 1 0k i nventory r eceived d aily
● Log a nd m anually e nter c odes i n R F e lectronic s canner i nventory d esignated t o d epartments throughout t he w arehouse
● Maintained a nd s ecure w arehouse i nventory m erchandise Ambassador ( IWG) 06/2011 – 0 1/2012
Human R esources A ssistant
● Processed w eekly a nd q uarterly b udgetary r eports a nd s preadsheets u sing M icro S oft E xcel
● Emailed s chedules a nd c ompared t he p ayroll t o t he p rogram d ata.
● Worked o n o ther v arious d uties a ssigned t hroughout t he w eek. Morrison’s T ower C afé, S partanburg, S C 06/2008 – 0 9/2010 Relief S upervisor
● Managed a nd s upervised 1 5 e mployees w aitresses a nd w aiters f or t wo b oth s hifts A M a nd P M
● Facilitated a nd l ead c ash a udit f unds o n a d aily b asis
● Coordinated a nd m onitored e ight e mployee w ork s hifts s chedules
● Recorded 1 00 i tems d ated a nd l abeled; i nventory w as a ccurately s tocked d aily Alpha K eys ( Alpha R etail P arent C o S anford, FL 03/2003 – 1 1/2007 Human R esources A ssistant
● Liaison b etween H uman R esource a nd A irport s taffing
● Processed a nd r ecorded a nnual e mployee p ayroll
● Coordinated a nd r outed i ncoming m ail
● Prepared a nd t yped d etailed r eports a nd c orrespondence, i ncluding s tock r eports a nd s ales analysis; a nd m onitored e mployee b reaks a nd a ttendance. G reeted c lients a nd a nswered t elephone Community I nvolvement
Safe H omes o f S partanburg- A ssisted w ith A dministrative d uties 2011 Skills
Computer:
Software
MS – N T/2000/XP/Office 2 000/2003/2007
Outlook, B anner, P eople S oft, A dobe R eader, P owerPoint, E xcel, M icrosoft W ord, SAP, S tromberg, C ares, A DP, a s400, p ayment c enter B OA Tracy D avis Page 2
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