Administrative Assistant Medical

Resume of Hannah Nain Ngobatasi

Professional Profile

Proficient in Microsoft Office Software, EMR/EHR, and QuickBooks.

Effective in managing time, coordinating details, and balancing competing demands.

Brings finely tuned attention to detail and commitment to quality to all assigned tasks.

Key Qualifications

Medical Administrative Assistant

Medical Terminology

Patient Processing

Patient Registration

Medical Billing

Medical Records Management

Release of Information

Introduction to ICD-10-CM Coding

HIPAA Compliance

Anatomy & Physiology

Electronic Health Records

EHR / EMR :Greenway, Office Mate,Efiinity

Computer Information Systems

Medical Transcription

Office Accounting

MS Office / MS Word

Medical Laws & Ethics

Path Physiology for Medical Office

Principles of Management

Sociology

Business Communication Essentials

Mathematics

Education & Certifications

Ultimate Medical Academy -Medical Administrative Assistant Program 2016-2017

Associates Degree-Medical Administrative Assistant Certification (CMAA)

Comprehensive Training:

Medical coding and billing.

Schedule and confirm appointments in assisted living facilities, doctor offices, healthcare clinics, hospitals, and organizations that offer medical records services.

Prepare patients for examination and treatment.

Maintain medical charts and electronic medical records (EMR/EHR) systems.

Obtain insurance authorizations for procedures, gather medical histories, and collect payments.

Use practical, factual, concise, clear and persuasion to effective communication.

Professional Experience

Vision Works Washington, DC May 2014- Present

Optometric Technician

Bill all insurance claims on timely basis and verify payments for unpaid bills. Submits all claims and verifies that all credentialing documents are up to date.

Schedule appointments, verify insurance coverages, maintain accurate patient record and assist with preliminary testing under the optometrist’s supervision.

Able to effective sell and or exceed all sale goals, educate patients on lens insertion and removal, and overall care of contact lenses.

Pre-authorize insurance day before appointment, handle patients FLOW efficiently. Answering patient’s questions, checks patients in/out, collects payments, answers the phone and perform other front desks tasks as needed.

Order patients and office stock, notify patients when drugs arrive and dispense drug appropriately when patients come in for pick up.

Effective and efficient in the use of the Electronic Health Record System (EMR) for scheduling appointments, register patients, filing records, processing payments and checking out patients.

Family & Health Care Solutions Northeast Washington, DC January 2014-March 2016

Administrative Assistant

Receiving care givers at the front desk and update them on patients records.

Participated in the orientation and training of caregivers.

Compiles all necessary data needed for payroll and other official documentation.

Preparing caregiver’s weekly schedule in accordance to patient needs.

Compiling Medical Records, charts, process insurance payments, maintain up-to-date records system

Anchor Staffing Agency Jessup, Maryland November 2016-January 2017 Contract Assignment

File Clerk

Remotely access the Veteran Benefit System through CITRIX software.

Scan and updating the files of the veterans for easy processing of their benefits.

Associate the files with tracking numbers for easy access and tracking.

Constellation Energy Laurel, Maryland October 2009-December 2013

Sales Representative

Strong customer service with inbound/outbound sales experience. Build a good rapport with customers by providing them with accurate guidance.

Demonstrate product knowledge about all energy companies and maintain an expert knowledge of wireless communication products.

Advice customers about the right product at all times by providing information on new product and services through upselling opportunities.

Handle high influx of inbound calls within the sales center environment.

Daymon Interaction Marketing Hyattsville, Maryland February 2007-September 2009

Sales Advisor

Provide high quality promotional marketing to brands and retailers.

Provide clients with indoor and outdoor marketing services.

Product demonstration.

Food and beverage sampling.

ACHIEVEMENTS

Have gained two DEAN’S LIST honor role in recognition of high scholastic achievements.

Have successfully trained two staff as accounts Clerks

Have maintained the profitable situation of G3 Biz consecutively for three years.

Currently holding a 2 year public trust clearance.

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