Administrative assistant
Resume:
Zhansaya Akhmetaly
Saraichyk street, ***
Astana, Kazakhstan
Tel: +7-702-***-**-**
E-mail: ********.******@*****.***
Skype: jansaya.a
PROFILE
A highly competent, motivated and enthusiastic administrative assistant with experience of working as part of a team in a busy office environment. Well organised and proactive in providing timely, efficient and accurate administrative support to office managers and work colleagues. Approachable, well presented and able to establish good working relationships with a range of different people. Possessing a proven ability to generate innovative ideas and solutions to problems. Currently looking for a suitable position with a reputable and ambitious company.
SKILLS PROFILE
Strong organizational, administrative and analytical skills.
Excellent spelling, proofreading and computer skills.
Ability to maintain confidentiality.
Excellent working knowledge of all Microsoft Office packages.
Ability to produce consistently accurate work even whilst under pressure.
Ability to multi task and manage conflicting demands.
EMPLOYMENT EXPERIENCE
ADMINISTRATIVE ASSISTANT: May 2015 – February 2016
Kazakh National University named after Al-Farabi
Responsible for providing an efficient and professional administrative and clerical service to colleagues, managers and supervisors to facilitate the efficient operation of the office.
Ensuring office procedures and systems operate efficiently.
Handling requests for information and data.
Setting up e-mail groups for committees.
Circulating documents via post and email.
Scanning and copying contracts, notes and other documents.
Checking stationary levels and ordering new supplies.
Opening, dating, copying and circulating incoming post.
Raising purchase orders and chasing outstanding accounts.
Recording, compiling, transcribing and distributing the minutes of meetings.
Answering and screening phone calls.
Analysing problems and generating solutions.
Receiving, acknowledging and replying to all correspondence.
Building good relationships at all levels.
Advanced IT skills with proficiency in the use of MS Office, Word, PowerPoint and Excel.
Scheduling & rescheduling appointments, communicating to attendees.
Producing general correspondence for both internal and external stakeholders.
Organising and prioritising work-loads.
Managing and booking travel arrangements.
Maintaining a filing system and contact list.
REAL ESTATE AGENT: March 2016 – November 2016
Best Reality - Astana
Determined customer needs by making use of company approved sales and service techniques.
Preparation of the rentals and return documents accurately and completely.
Assistance of the customers with directions, maps, appropriate service information.
Maintenance of the rental counters and areas to present neat and orderly image.
Establishing new business and maintained current relationships.
Closing deals with signing rental agreements.
Delivery of the reports about closed deals and conditions implemented.
Administrative assistant / Lifestyle manager : November 2016 – November 2017
Mondrian- Doha (pre-opening, soft opening )
Confident usage of software such as Opera, HotSOS, Gmail, GoConcierge.
Check in and checkout of guests and visitors.
Input, implementation and adjustment of personal details of the guests.
Accomplishing the reservations and further procedures.
Completing and controlling of the transactions
Keeping up with the promotions, events and informing guests.
Assisting in the training of new employees.
Checking stationary levels and ordering new supplies.
Opening, dating, copying and circulating incoming post.
Raising purchase orders and chasing outstanding accounts.
EDUCATION & TRAINING
Kazakh National University named after Al-Farabi
Almaty, Kazakhstan
Faculty: Philology and World Languages (English and German)
SKOLA, English Language School
London, United Kingdom
English Language Courses (IELTS)
LANGUAGE SKILLS:
Kazakh – native;
Russian – fluent;
English – fluent;
Turkish –intermediate
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