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sales manager

Kuwait City, Kuwait
December 07, 2017

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Personal Information

Name Rami Naiem Hamdi Saleh Jarour

Nationality Palestinian

Date of Birth 26 May-1977 – Kuwait

Familial Status Married

Languages Fluent Arabic, English

Mobile 98763456



2010 -2012 Master Degree in sales & marketing management Madison Hills University USA . 1999-2002 Bachelor, Computer Science & Information System October 6 University Egypt, Cairo. 1995-1998 Diploma in applied Business Science the Public Authority for Applied Education &Training Kuwait.


I have been in the business of Information Technology since quite some time selling IT Hardware, Software, services and total solutions.

I have been assigned in many different positions from Sales executive, Product manager, senior account manager, operations manager, Sales manager. Also working as a Vendor Manager in Holding company & Handling all BIG Holding company procurement request like (Steak n Shake restaurants BFS, KHX Schools Abu Dhabi & Amman, BIG Contracts, KRH Contracts).Which gave me the opportunity to build a solid base of customer contacts.


Responsible for working closely with the different suppliers and managing the company’s Sales & procurement activities. Also providing leadership for the Sales & purchasing department and motivating staff to achieve maximum performance and efficiency. Making sure that the Sales & purchasing department works within all of the companies Operational Procedures. Professional Experience

Aug 2014 until Now Vendors Manager Big holding Company working as a Vendor management entails the coordination of procurement Dep. by evaluating suppliers for quality, pricing and delivery timeliness,initiate and handle relationships with vendors and the company’s operational department.

Maintains direct working relationships with existing vendor base to support current and future business needs.

Handles transactions associated with supporting vendor business (follow up on accounts, paperwork associated with approvals, SAP update & SAP orders approval.

Prepares, Monitors and analyzes vendor trend reports for procurement team, and follow up on information gathered through these reports.

Plan own work to meet given objectives and processes.

Have direct line management subordinates. Responsibilities would include delegation of work, coaching procurement department staff, guidance, performance review, etc.

Have a thorough understanding of the business volatility (such as landscape, seasonality and global trends/events), and continually monitor changes in the marketplace.

Coordinate cross-functional teams, and communicate with internal and external parties, while meeting tight deadlines.

Act as a subject matter expert; to be responsible for completion of multiple complex vendor management support activities, supervising and guiding personnel in the use of appropriate procedures, techniques and tools to meet organizational goals and objectives. (Repeat orders).

Participating in activates related to procurement and decisions influencing the success of team objectives.

Defining and refining underpinning contract service performance criteria.

Monitoring vendor’s service performance against criteria laid out by the department.

Managing service performance reviews with vendors and service improvement and innovation plans as necessary for area of self-operation.

Production of consistent vendor service performance scorecard across defined vendors

Deliver against the transition plans where appropriate.

Asses, analyst, develop, and document the effect of requirement changes on the vendors.

Contribute to the business readiness plan and any business activities required to integrate vendors and business.

Support all subsidiaries in planning and monitoring procurement tasks.

Perform other tasks as instructed by the department head and adapt team process for improved team efficiency outcomes.

Organizing and planning work: Excels in implementing project plans, effectively manages multiple projects to completion in highly challenging or changing situations.

Customer focus: Establishes highly effective relationships of trust and collaboration with new and ongoing customers.

Adaptability: Identifies opportunities and attains high level of performance or achievement within a newly changed situation or environment.

Communication: Excels in public speaking with the ability effectively address a variety of groups and situations.

Ownership: foster collaborative relationships.

Working as a supply chain for Steak n Shake restaurants Kuwait. Aug 2011 – Aug 2014 & Sales manager Icon for Computer Company Over eleven years of IT solid sales and marketing IT experience Dynamic, innovative, capable of understanding different IT environments and merger them into business approaches and marketing strategies; also, working as team player with an excellent communication and leadership skills, Sales Management, Excellent Closing Skills, To Identify & Develop new goals, Prospecting, Negotiation, Product Management Marketing.

Increase Sales Revenue, Preparing the Sales Budget, Develop and Implement Sales and Marketing Strategies, Generate Sales Revenue by Developing New Client & Managing Existing Clients, Managed Accounts/Large Account .

Develops and implements strategic sales plans to accommodate corporate goals.

- Direct sales forecasting activities and sets performance goals accordingly.

- Review market analyses to determine customer needs, price schedules, and discount rates.

- Maintain Good Relation with distributors.

- Meet with key clients, assist sales representative with maintaining relationships and negotiating and closing deals.

May 2009 – Aug 2011 Information mangement Group (Member of Diyar Group) . Corporate Sales Manager

My job as a sales account manager of govermental account like M.O.Awqaf, M.O.J, M.O.E.W, P.A.A.E.T, C.S.C, KFD,Council of Ministries, Zakat House, Diwan H. H Crown . Products ( Dell pc’s & Server’s & Storage HP, CISCO, Blouecoat, Cabling, Microsoft, Trend Micro, Oracle, IBM..

Also woking with SMB & Corporate accounts.

April 2003 – May 2009 ZAK Solutions for Computer Systems Co. W.L.L. Shewaikh, kuwait Sales Account Manager

My job as a sales account manager of govermental account like ( M.O.Awqaf, M.O.E.W, P.A.A.E.T, C.S.C, KFD,Council of Ministries, Zakat House, Diwan H. H Crown .

Working more than six years I was yearly achieve my target. Professional Training & Certifications

I’ve been attended entensive training course in management, marketing and specialized courses in networking through 3Com, Dell, D-Link, CISCO, and Training courses in Servers and workstaion enviroment with Dell, Intel, most of course was as a part of my carrier as it is my responsibility to dealing with those companies as a sales account manager.

SAP Business One, a Business Management Software from SAP specifically for small and midsized businesses.

ERP system.

CISCO Advanced Routing and Switching for Account Managers (Thu, 1 Oct 2009 )

CISCO Wide Area Application Services for Account Managers (Tue, 15 Sep 2009)

Cisco Sales Expert (Tue, 15 Sep 2009 )

CCTV and low voltage.

Computer Skills

CISCO routers/switches - Basic.

LAN/WAN networking – Basic.

Excellent knowledge of Microsoft office.

Basic knowledge of Windows 2000 Server (Active Directory, DNS).

Good knowledge of administration and windows scripting.

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