Customer Service Representative

FRIDA M ORALES

*** * . * **** * t. S outh B end, I N. 4 6619 (574-*-**-**** *******.*******@*****.*** SKILLS

● Bilingual: F luent i n S panish a nd i n E nglish

● Time M anagement

● Communication S kills

● Great C ustomer S ervice

● Adaptability

● Ability t o W ork U nder P ressure

SUMMARY

I b elieve I w ould m ake a n i deal f it a s a c lient s ervice r epresentative b ecause o f t he s kills I have a cquired t hroughout m y l ife. A s a w aitress I h ave l earned t o b e p atient a s w ell a s friendly t oward c ustomers u nder a g reat d eal o f p ressure. A s a h ostess I h ave a ttained the s kill o f r apidly d ealing w ith m oney w hile a t t he s ame t ime g iving t he c orrect c hange and k eeping m y d rawer a ccurate. A s a s tudent a nd a n e mployee I h ave l earned t o b e punctual a nd r esponsible. M y p lans a re t o w ork f ull t ime f or a y ear t o s ave m oney f or college w here I a im t o m ajor i n r adiation t herapy w hile c ontinuing t o w ork p art t ime f or your f inancial i nstitution. B ecoming a p art o f y our t eam w ould b e a g reat o pportunity. WORK E XPERIENCE

August 2 017 –

November

2017

July

2015 -

February

2017

Waitress, S alsa’s M exican G rill

My m ain r esponsibility a s a w aitress w as t o a ttend m y t ables q uickly, p atiently, a ttentively, and a bove a ll, f riendly. O ther i mportant t asks I h ad w ere f ixing t eas a nd s oft d rinks i n t he mornings a s w ell a s s etting u p t he r estaurant. I w as a lso t o p repare t he d esserts a nd s ome o f the k ids m eals. A t t he e nd o f t he n ight, i t w as a lso m y r esponsibility t o c lean, p ut u p, a nd arrange e verything t o i ts o riginal f ormat. Hostess, S alsa’s M exican G rill

My m ain r esponsibility w as t o g reet t he c ustomers p roperly a nd e nsure t hat t hey f elt comfortable i n t heir e nvironment. T his g oal w as m et b y g iving t he c ustomers a c hoice o f a booth o r a t able a nd s peaking t o t hem w ith a ttentiveness a nd r espect. I w as a lso t o a nswer any q uestions t hey m ight o f h ad. A nother m ajor r esponsibility I h ad a s a h ostess w as r apidly, yet a ccurately g iving c hange t o c ustomers a s i t w ould g et b usy a t t imes. EDUCATION

Marian H igh S chool, M ishawaka, I N.

Made H onor R oll a ll F our Y ears

Graduated w ith M arian H onors w ith a 3 .2 G PA.

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