Customer Service Sales

Summary

Experience

SAMIULLAH FANAKHEL

**** ****** *****, **************, ** 22408 H: 540-***-**** C: 540-***-**** ********.*********@*****.*** Pharmacy Technician with [number] years of hospital and retail pharmacy experience. Self-starter with extensive knowledge of Medicaid and Medicare procedures. pharmacist assistant Oct 2014 to Nov 2016

New Shadab pharmacy - Kabul, Afghanistan

Communicated directly with doctors' offices via telephone, fax and email. Provided friendly customer service at prescription drop-off and pick-up counters. Worked closely with pharmacists and used medication input software to safely and accurately dispense medication. Answered and screened phone calls for the staff pharmacist in a friendly, efficient manner. Verified accuracy and completeness of information on prescription and refill requests. Translator/interpreter/ linguist Aug 2013 to Aug 2014 MEP( essential personnel ) - Helmand, Afghanistan

Translator/Interpreter/Cultural and Logistics Adviser Augest 2013 to November 2014 Mission Essential personnel/L3 Communication - Kabul, Afghanistan Provided Linguistic assistance to U.S. Armed Forces by translating and interpreting Dari/Pashtu-English and vice versa (Military and non-military material). Advised U.S. personnel on social, economical, political, religious and cultural deferences Led a six man team in support of Coalition Forces combat operations Negotiated sensitive situations between senior officers on both Coalition and Afghan side of the issue Managed sales and logistics for Ministry of Interior and Ministry of Defense of Afghanistan Developed courses of actions, policies, procedures and training material sales associate medicine,Pharmacy technician, Dec 2012 to Jun 2013 Masiullah miyanoori pharmacy

Communicated directly with doctors' offices via telephone, fax and email. Provided friendly customer service at prescription drop-off and pick-up counters. Worked closely with pharmacists and used medication input software to safely and accurately dispense medication. Accurately pulled medications from the shelves for Pyxis replenishment and delivered them to the various patient care areas. Verified accuracy and completeness of information on prescription and refill requests. Maintained proper storage and security conditions for all drugs. Translator/Interpreter/Cultural advisor Aug 2010 to Nov 2012

(MEP) mission essential personnel - Helmand, Afghanistan Translator/Interpreter/Cultural and Adviser August 2010 to November 2012 Mission Essential personnel/L3 Communication - Kabul, Afghanistan Provided Linguistic assistance to U.S. Armed Forces by translating and interpreting Dari/Pashtu-English and vice versa (Military and non-military material). Advised U.S. personnel on social, economical, political, religious and cultural deferences Led a six man team in support of Coalition Forces combat operations Negotiated sensitive situations Highlights

Accomplishments

Education

References

between senior officers on both Coalition and Afghan side of the issue Managed sales and logistics for Ministry of Interior and Ministry of Defense of Afghanistan Developed courses of actions, policies, procedures and training material .

Senior Sales Associate Jan 2008 to Mar 2010

Kabul city center - Kabul, Afghanistan

Senior Sales Associate Jan 2008 to Mar 2010Kabul City Center - Kabul, KabulExceeded targeted sales goals by 9.3%Described use and operation of merchandise to customers.Opened and closed the store, including counting cash, opening and closing cash registers and creatingstaff assignments.Placed special merchandise orders for customers.Shared product knowledge with customers while making personal recommendations.Worked as a team member to provide the highest level of service to customers.Maintained friendly and professional customer interactions.Received and processed cash and credit payments for in-store purchases Mathematical aptitude

Perfect attendance record

MS Office proficient

Basic clerical knowledge

Flexible

Dedicated team player

Excellent time management

Relationship selling

Reliable and dependable

Positive outlook

Cheerful and energetic

Team leadership

Resolution-oriented

Fulfilled all supervisory duties when Store Manager was on vacation. High School Diploma, General Studies 12

Ghazi Adi High School - Kabul, Kabul, Afghanistan

Coursework in Marketing and Advertising

Continuing education in Business Administration

Business Development training

CPT David Christmas

Cell: 910-***-****

Email: *****.*.*********@*****.***

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